Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Well detailed but products and photo are not contractual.

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Answer from MiniMX
Hello, thank you for your comment which allows the MiniMx site to improve. Our photos are updated regularly, but it may happen that the items differ slightly depending on the deliveries. Do not hesitate to contact customer service at 09 72 39 05 37 to specify the item concerned and see about an exchange. You also have the option to return items that do not suit you and request a refund. We remain at your disposal, Sportingly The MiniMx Customer Service
2 /5
★★☆☆☆

All the parts offered are of very poor quality. I have spent over five hundred euros at MiniMx, so I know what I'm talking about. Fortunately, the after-sales service is efficient and the staff is pleasant.

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Answer from MiniMX
Hello, thank you for your feedback which allows the MiniMx site to improve. We offer several ranges on our website. Indeed, we try to lower prices by offering you items with an excellent Quality / Price ratio. We also offer products from a higher range. These are the products that should better meet your requirements. Do not hesitate to contact us before your purchases, we will try to advise you as best as possible. We remain at your disposal, Sportingly MiniMx
2 /5
★★☆☆☆

Order received, product damaged, customer service not responding.

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Answer from MiniMX
Hello, We have tried to search for the different contacts from your side with customer service and I see that you contacted us by phone, and that an exchange took place. Apart from this phone exchange, I see none. If you are having difficulties contacting us by phone, do not hesitate to report it to us and use another mode of contact, by email at [email protected] or via the website. We strive to respond to all requests in a very short time, within 24 hours on average. I apologize for this negative experience. As for the damaged products, you have the option to return them if they do not satisfy you. We remain at your disposal, sportingly MiniMx
3 /5
★★★☆☆

Very good customer service but poor quality parts.

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3 /5
★★★☆☆

After-sales service to be significantly improved

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3 /5
★★★☆☆

Nothing

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3 /5
★★★☆☆

Good telephone reception. However, they do not respond to emails. The size of the jets is not indicated in the description nor the dimensions of the carb (could do better!)

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3 /5
★★★☆☆

Not easy to use

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3 /5
★★★☆☆

I asked a question about VAT and I did not get a response

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2 /5
★★☆☆☆

Package poorly packed, cylinder head took shocks during delivery

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Answer from MiniMX
Hello, first of all thank you for your feedback which allows the MiniMx site to improve. The packaging of our items and our packages is a priority for us. Unfortunately, our partners handling the delivery do not necessarily take care of our packages during their transport to your delivery point despite all our packaging precautions. Moreover, the Cylinder and the Cylinder Head are also in an individual box limiting the different shocks during delivery. You can help us improve our service by sending us photos of the package you received. Thank you for your feedback, Sportingly MiniMx
3 /5
★★★☆☆

The packaging is not great,

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3 /5
★★★☆☆

Delivery speed, good value for money.

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3 /5
★★★☆☆

The site is well made, but the description of some products is incomplete which leads to duplicates or, conversely, to shortages. fast delivery

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3 /5
★★★☆☆

Not very happy with my order once validated I receive an email saying out of stock I wouldn't have ordered it if I had been aware of it from the start the order is not very honest!!!

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3 /5
★★★☆☆

Correct waiting time, package conforms to the order but some products are of poor quality I would have liked to know, even if it means paying more I prefer quality

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3 /5
★★★☆☆

Good for prices but average for the quality of the shipment

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3 /5
★★★☆☆

I received my order but instead of a gearbox output pin lock I received a protection plate so now I have to wait again I don't know how long to be able to turn... But otherwise nothing to complain about

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Answer from MiniMX
Hello, The pin lock is not delivered with the gearbox output pin (noted in red on the product sheet), indeed a packaging error from the supplier occurred which explains why you received the crown plate. We apologize for the inconvenience and remain at your disposal at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Not bad overall

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2 /5
★★☆☆☆

The chain derailleur arrived broken but the rest is not bad

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Answer from MiniMX
Hello, Following the receipt of your item, you report that it is damaged, would you like us to proceed with an exchange of it? In case you wish to keep it, a commercial discount will be offered on your Mini MX account. We apologize for the inconvenience and remain at your disposal at 0972390537. Sportingly, Mini MX
3 /5
★★★☆☆

Good price good choice but unfortunately really too little information on the products

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3 /5
★★★☆☆

Paper oil filter instead of the mesh oil filter but that doesn't pose too much of a problem, the order was prepared in a timely manner however the delivery side is a mess paying €11.90 in shipping fees to receive the package in 24 hours the delivery person never came didn't even bother to call but left the package in a relay point a shame from TnT!!

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3 /5
★★★☆☆

Delivery times too long

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3 /5
★★★☆☆

Reliable site delivery times very correct, just lacking choice on cross gloves.

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Answer from MiniMX
Hello, thank you for your comment which helps the MiniMx site to be better. I invite you to look again at the GLOVES section of MiniMx, we have recently added about ten new models for the 2016 range. This section currently has 25 models. Hoping to have met your expectations. Sportingly MiniMx
3 /5
★★★☆☆

Missing screws for a part the brake pedal and the clutch lever was scratched

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3 /5
★★★☆☆

Too bad they don't adjust shipping costs when ordering very small items, paying full price for a rubber shim is average. Other than that, nothing to report

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3 /5
★★★☆☆

Lack of information on the compatibility of parts (especially when it says compatible with all models and it doesn't fit...)

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3 /5
★★★☆☆

I ordered a 14' front rim. It is a pity that the site does not specify that you need to order the adaptable spacers at the same time. which caused me to make 2 orders and pay 1 extra shipping fee.

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2 /5
★★☆☆☆

Mediocre delivery, delivery time not respected, 1 week instead of 48 hours

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Answer from MiniMX
Hello, Your order was placed on Friday the 31st at 2 PM, all orders placed after 11 AM are shipped the next business day without any delay on Monday, August 3rd (no shipping on Saturday and Sunday), your order arrived in 48 hours at the selected relay point on August 5th as indicated in your online tracking. We remind you that the delivery times by Colissimo are 48H to 72H on business days (excluding holidays, Saturday, and Sunday). We remain at your complete disposal for further information at 0972390537. Best regards, Mini MX
3 /5
★★★☆☆

Site, delivery time: excellent! Packaging and correspondence of products: average

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2 /5
★★☆☆☆

The problem is that they lost my package at the post office but they found it, otherwise overall it's fine

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2 /5
★★☆☆☆

Too much waiting for restocking, too bad PS: 1 month of waiting

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Answer from MiniMX
Hello, We apologize again for this delay with YCF which was out of stock on the YCF Monster decoration kit. We remain at your disposal at 0972390537. Sportingly, Mini MX
3 /5
★★★☆☆

Good

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3 /5
★★★☆☆

I have all my good bikes

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3 /5
★★★☆☆

Very disappointed with this order, front tire punctured even before taking it out of the box, which was also in a deplorable state, too fragile for what it is, the selected gift was not delivered to me (rockstar sticker sheet), in short after inspecting the tire, defect on the contact with the rim, repaired since, otherwise another issue, the product description is false the rear wheel does not fit on minimx pit bikes, once again, adaptation on my part. to summarize one more issue like that and I will no longer be your customer.

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3 /5
★★★☆☆

I think just putting a layer of bubble wrap in the box would be preferable for some packages

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3 /5
★★★☆☆

More photos and more details of the items

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3 /5
★★★☆☆

The clamps are not universal as you claim. I trusted you, despite my question remaining unanswered regarding the dimension of the hole spacing?... No answer = trust and well no lost! otherwise very good in general.

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3 /5
★★★☆☆

Too bad the carrier left my package in another relay, they could have called.

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3 /5
★★★☆☆

Good

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3 /5
★★★☆☆

Delay in the order

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