★★★★★
based on 26771 reviews published
Latest negative customer reviews
I ordered on Wednesday, July 17, my order should have been delivered on Saturday, July 20, and I still have not received my package knowing that we pay for next day delivery
After 1 week my order still hasn't arrived.
Really disappointed for several weeks we have been waiting for our order which is constantly delayed it was for a birthday that has passed for almost 2 months really disappointed today still not received I hope before September 2024 as well I hope for a good commercial gesture from you since we ordered the accessories to go with the motorcycle so here it is 1000€ as well
Motorcycle received Wednesday 10/07/2024 Assembling on Thursday 11/07/2024 with the starting issue, head gasket problem noticed because the motorcycle overheated. Quick contact and quick handling but I am asked to disassemble to check the problem I refuse because who pays the bill? I therefore request the exchange of the engine which is confirmed to me to be disassembled by a mechanic (to avoid breakages and because it is their job) I will obviously pay for the disassembly but now I am told without taking back the engine no new one will be sent. Excuse me but who is at fault here, the buyer who trusted or the seller? I remind you today of your commercial obligations for me it is out of the question that the engine leaves before the new one is sent shameful MiniMX is no longer what it was a customer for several years the after-sales service has really changed
The exchange of the engine is not possible both in terms of warranty and logistics. The new engine will be sent to you as agreed as soon as we receive the defective one. Have a nice day
Hello we always ask to send an email if there is a problem with an after-sales service because we cannot make a refund following a simple call, verifications need to be done. I do not see any email from you, moreover the cylinder you ordered corresponds to the 150/160 type V3 engine, if you have a CRZ 150 you either have the Dirt and therefore a 150 type CRF engine as specified in the description or you have the motocross and it is a completely different cylinder that you need because of the vertical engine. We are open all day on the phone, on chat, and by email for any request Have a nice day
Hello what was the purpose of buying this 50 engine? In what condition are you using it?
Hello what is the problem with the wheel you received?
Hello your package has been available at the pickup point of your choice for 4 days already, that is 48 hours after leaving our place.. Don't waste time going to pick it up to avoid a return to the sender Have a nice day
Hello please send us an email with a photo of what you received and your order number, we apologize for the error at the time of shipping Have a nice day
Hello we are open all day from 9 am to 6 pm by phone or on chat and I do not see any email from you what is the problem?
Package received that was a bit ripped with just half of my order.
When you order a 14mm carburetor and receive an 11... zero!!! I'm still waiting for the return slip and a response regarding my request.
Did not receive the right parts and especially did not get a response from customer service, I will not come back to this site, it's a shame.
I do not recommend, especially if you want to upgrade your Dirt 125 to stage 2 carburetor and ignition. Because there is no technical sheet to help with the connectors, I don't know where they go. I ask for a video, I'm given a YouTube link, and I can't find any video for that. Moreover, on the carb, there are no vacuum threads, I had to put bolts with the screws to make it tight... The wiring diagram is not good at all. Everything is not the same. Because I upgraded my engine to stage 2. Very disappointed.
Part does not work and no return with customer service. Shameful.
Wheel at 99€ to puncture in 1 hour of use. Don't get fooled and don't make the same mistake as me. Read the reviews before buying!!
Hello for the 3rd time I send a message well received the bearings you say are reinforced if they were reinforced the sides would be orange like in the photo but I received black ones like the original and this is not what I ordered thank you for responding to me faster.
Hello, I ordered a fuel filter for Apollo 125 rfz, when I received it no problem until then, after installing it I noticed that it leaks in several places. I received a defective product and I am therefore obliged to order another one on a new site of course.
I have not yet received my order.
I don't see my package, it says it is still in Marseille, since the 30th.
Wrong order received.
Order not received.
The part received was not the one ordered... after several exchanges by email they send me a part still not the right one because the one I needed was out of stock... I lost 2 weeks and money..
Not compliant with the description
Received the motorcycle with a flat tire
Two orders in two weeks and nothing is going well... Bad advice and an exhaust that does not fit my motorcycle model. Received my package in 10 days instead of 48/72h... Even the so-called gift is not the selected item! I am part of a motorcycle club, we are many to order here, I think I will direct them elsewhere!
The cylinder head gasket does not match. delivery too long
Disrespectful telephone salesperson, loss of temper and vulgar in his language
The chain does not match the photo
I paid for home delivery while my order was delivered to a pickup point, plus I was home all day and the delivery person was not there
I have received nothing
Very bad. They say it fits a 250 but in the end impossible to kick.
I was supposed to receive white grips as a gift that I did not get
Delivery not on time, I do not recommend
I bought TTR plastic kits thinking they were TTR 125 kits, but they are 110 kits as nothing is informed, so I am stuck with 65 euros, thank you minimx!
Part not compliant with the description
Defective motorcycle in the garage a few days after receipt because return too expensive, disappointed, plus 15 days delay for delivery, unreliable site to avoid.
Package not delivered on time, damaged motorcycle
I am not at all satisfied with the delivery, I paid more to be delivered faster and it took more than 10 days