Reviews MiniMX

Package not received or delivered to the wrong address?

Following an order error I contacted customer service by email to change but the site does not keep track of the email and therefore they tell me they have received nothing and I can throw my sprocket in the trash

Not happy to have received my package like this

The carburetor is of poor quality, I don't even mention the air filter which is also of poor quality I hope to be refunded bought on a specialized site to have parts of this quality really disappointed

Bad description on minimx

I have not received my order but it has been delivered, shameful

Hi, order arrived 13 days later. And sticker sheet missing. I'm hesitating to take the second bike.

I have not received the master cylinder I ordered

I have never received my package, poor quality part, I do not recommend

The ordered parts do not fit together.

Disappointed

At the first use, bad contact with the cut-off switch, the service sends me a new one which is ultimately not identical to the one installed, as a result the service says they are out of stock and I have to make a connection myself to be able to operate the motorcycle, so I end up with a brand new motorcycle of a week that ultimately cannot function with their cut-off switch, very disappointed, to be avoided

Hello, I am disappointed in my order there was a sticker sheet indicated as a gift. Unfortunately, upon receipt, nothing. Not nice because the kids were looking forward to receiving them.

I paid for next day delivery before 1 PM and still no package

Fast delivery.

Product not compliant with my order for the rear wheel axle, error on the part of the store, the customer must prove it

Sent the wrong model

The advisor does not help the customer, just goes around in circles for nothing and in the end says the same thing on the phone and via email. I advise you to change him because he is not listening and to get a response from him you have to ask the same question 20 times, if he is not capable of meeting our needs he should change jobs, best regards.

Hello, I requested help directly before ordering, sent photos of my motorcycle and got a response yes it's good it's compatible. As a result, I find myself with a plastic kit and a decoration kit that do not fit my motorcycle at all.

Bad

Too long and I do not recommend!

Order supposed to arrive the next day but delayed by 2 days and in the end not the right part even though it is indicated on the product that it was supposed to be the one.

Hello 🙂 I would be curious to know the reason for your dissatisfaction because we offered you a higher-end model at the same price as the one that was no longer available, it is difficult to do better in your case. I am waiting to hear from you. Have a nice day 🙂

The wheels received were not new, or of poor quality as they are rusty at the rim with already some dents and the rear wheel was mounted with a front brake disc... Very fast and efficient delivery but mediocre quality product. Too bad.

Poor quality

Motorcycle received with a broken box, the fork is bent! Almost impossible to put the spacers. The front brake cable attachment is broken... Impossible to reach customer service... Disappointed for my son's birthday gift...

Quad assembled... and variator that breaks after 3 hours of riding pfff unacceptable to spend 1018€ on the sale.

The delivery is terrible, you say it arrives in 72h 48h, it has been a week since I ordered and I still have not received my dirt order.

The ordered product does not match my order.

Hello 🙂 I think you made a mistake when placing your order because you ordered spacers for the 250cc models, feel free to call us for the parts corresponding to your vehicle. Have a nice day.

PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser was received, plus nothing precise on your site that they are sold without the fixing screws... I am waiting for a response from them.

PROBLEM I ordered handlebar risers in double in the photo and upon receiving my order only one riser received moreover nothing precise on your site that they are sold without the fixing screws.. I am waiting for a response from them

For now we are still waiting for the delivery... so not happy after 1 week after the order

The rim is good but I find it disappointing that the hop needs to be adjusted because once the tire is mounted it feels like riding a horse, it's not very pleasant. It's already been 3 days that I've been trying to adjust it, if the guys are already mounting the spokes they could at least remove the hop and the warp because it's a hassle to adjust for a beginner, so disappointed.

1 week before receiving my package instead of 3 days

3rd order placed on the site, still a problem between delivery issues, payment issues, and now omissions in the order. I will order from another site now.

Part received damaged

I ordered a rim and when unpacking it I noticed that the bearing at the axle of the rim was broken

Following my comment which you did not like and the absence of a response from you, I am removing another star for the service which is misleading, the proof is that you do not post it and you do not respond to me.. this was my last order with you, you have lost a customer.

Here I had answered you, the verified review software manages publications automatically, as you can see we respond to everyone and we are open to criticism. A call or even an email is still the best way to reach us and resolve issues 🙂 See you soon