Reviews MiniMX

9/10
★★★★★
based on 27035 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Easy navigation on the site

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Maria B.
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3 /5
★★★☆☆

I ordered a first dirt bike from minimx a few years ago, no issues. Second order placed recently, I received the motorcycle on time but there is a sealing defect on the engine block, when I wanted to put oil in the engine I noticed an oil leak. I contacted customer service, waiting for their response because I received a non-running motorcycle today. I hope minimx will take the necessary actions quickly and without additional costs.

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Sébastien M.
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2 /5
★★☆☆☆

Hello, to give my opinion, the information about the parts is top-notch on the site as well as on the phone. Ordered on Friday evening, picked up at the store on Monday, so everything went well at that level. However, the clutch lever broke on its first tightening. The 30 cm hose ordered was received as one of about 8 cm and not the right diameter. The clutch cable is way too short, and the accelerator cable is way too long. Having to readjust new cables... not great. The exhaust cartridge was delivered without the tightening collar. The site's hours are not up to date. The website is very slow. 600 euros of order, not a loyalty point, not a sticker. That's my opinion, thank you.

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Yohan A.
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Answer from MiniMX
Hello, we take good note of your feedback and will try to improve these various points. If the hose is too short, please let us know during your next order, we will take the necessary steps. We have a selection of gifts in the cart, you just need to select so that our colleagues in preparation have the line with the chosen reference. As for loyalty points, they are credited when the order is delivered, that is J+15. I have just forced the status of your order, they are now available. Hoping to see you again soon and we will try to better satisfy you. Best regards, Mini MX
3 /5
★★★☆☆

To be reviewed

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David D.
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3 /5
★★★☆☆

Overall good but not always very clear on the compatibility of accessories vs the type of motorcycle

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Valdet K.
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3 /5
★★★☆☆

The motorcycle is overall very good, small downside the starter does not last very long

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Xavier C.
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3 /5
★★★☆☆

I would have liked more information

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Christian G.
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2 /5
★★☆☆☆

Very responsive after-sales service but not very understanding, I was disappointed as I wasn't asking for much.

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Gregory V.
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3 /5
★★★☆☆

Well received but in the order they say free stickers but they didn't include any

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Vanessa V.
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3 /5
★★★☆☆

Received on time, however a big black mark appears on the front fender during installation. I sent an email and I'm still waiting for a response. For a first order, I am not very satisfied with this. However, the rendering of the other stickers makes the dirt bike twice as pretty, thank you

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Aurelien G.
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2 /5
★★☆☆☆

There are items that are not compatible at all, they say yes and I am refunded less than what I paid, not possible.

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Mike I.
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Answer from MiniMX
Hello, the complete wheels fit the CRZ ERZ 150/250 models. We have indicated the measurements to verify compatibility. Regarding your refund, you used a discount code, which is why the refund is lower than the product's catalog price. Best regards, Mini MX
3 /5
★★★☆☆

Impeccable site, fast delivery, I ordered a racing ignition kit (racing CDI, racing ignition, NGK style coil, iridium spark plug) after assembly and testing we found that with the racing CDI the motorcycle revs less (rev limiter) a little more punchy but less fast than with the original CDI (Apollo 150 rxf enduro)

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Franck R.
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3 /5
★★★☆☆

The front tire was flat and the spoke nuts were a bit rusty

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Mickael S.
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3 /5
★★★☆☆

Good site just need to change the gifts because we have enough stickers

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David H.
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3 /5
★★★☆☆

Order processed quickly, top delivery. However, the inner tube was punctured, having tightened all the screws, I lost the baffle in less than 20 minutes, one screw from the front caliper and one screw out of the 2 that hold the right fork arm. Being aware that there are a lot of vibrations, I did not expect to have to check after 10/15 minutes. I sent 2 emails to customer service and called once to find a solution for the inner tube. The person I spoke to on the phone said they had not received my email and therefore asked me to resend one (which I did) and I still have not received any response from minimx.

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Thomas C.
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3 /5
★★★☆☆

The gift sticker was missing. And already in our first order, we did not receive the offered cap. Too bad..

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Philippe J.
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2 /5
★★☆☆☆

Order well received, too bad the parts are of poor quality.

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Brandon T.
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2 /5
★★☆☆☆

We were delivered a brake cable while we ordered an accelerator cable. I leave it to you to check and perhaps correct your preparation error...

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Noah C.
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2 /5
★★☆☆☆

The site is very good but the after-sales service is lacking. I have a problem with the quad's battery that I just bought and I'm still waiting for a response. I find it regrettable knowing that I am not a passing customer; I have purchased 6 vehicles from Mini MX.

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Tony D.
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Answer from MiniMX
Hello, please excuse us for the delay, I will forward this to the after-sales service immediately so they can handle it as quickly as possible. The necessary steps will be taken today. Please do not hesitate to contact us by phone in such cases; our goal is certainly not to let after-sales service linger. Best regards, Mini MX
3 /5
★★★☆☆

The shock absorbers are presented in yellow and gray, they arrived red and black. Announced in the description for 1000lbs, ultimately delivered in 800lbs. It's almost compliant!

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Acheteur Vérifié
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3 /5
★★★☆☆

Check with the person who handles the packaging

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Acheteur Vérifié
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3 /5
★★★☆☆

Missing the assembly manual, had to do it myself

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Acheteur Vérifié
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3 /5
★★★☆☆

Overall the motorcycle is not bad but has some flaws like the fork which is very soft, the carburetor very poorly adjusted and some tinkering, too bad because otherwise it's great

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Acheteur Vérifié
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3 /5
★★★☆☆

The wiring harness does not match!!! But otherwise perfect for the rest.

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Acheteur Vérifié
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3 /5
★★★☆☆

Fast shipping, good for me, it's been a long time since I ordered from you, I'm still happy, the only downside is that the fairing is not aligned with the other parts of the fairing on my erz 300S

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Acheteur Vérifié
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3 /5
★★★☆☆

Delivered to the wrong place

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Acheteur Vérifié
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3 /5
★★★☆☆

Responsive and efficient customer service, they were good sports by quickly sending me a replacement part due to a merchandise mix-up on their part. The problem lies with the shipping since the first time I did not receive the correct part, then the correct part was shipped to Belgium while I am in the 06, and finally for the third shipment the address was not correct.

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Acheteur Vérifié
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3 /5
★★★☆☆

Satisfied so far but disappointed with this order, perfect speed, average products

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Acheteur Vérifié
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3 /5
★★★☆☆

Still no stickers after several orders over 200€ and several requests, headlight plate without the end that holds the brake cable, in short, getting worse and worse

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Acheteur Vérifié
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3 /5
★★★☆☆

Many technical sheets are missing with the dimensions of the items.

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Acheteur Vérifié
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3 /5
★★★☆☆

For the price of the package, I would have appreciated a gift or a gesture from the site

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Acheteur Vérifié
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3 /5
★★★☆☆

Part of the merchandise is not compliant with the order. Not adaptable to the motorcycle.

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Acheteur Vérifié
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Answer from MiniMX
Thank you for the constructive exchange on the phone, there was a reference error in the stock, we apologize. Have a good day
2 /5
★★☆☆☆

The site is nice and clear, the delivery is correct, but unfortunately my last order did not satisfy me.

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Acheteur Vérifié
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2 /5
★★☆☆☆

Terrible delivery!! My package was not delivered to the initially planned relay. It finally arrived 28 km from my home via Chronopost, which makes almost 60 km round trip, and this without any explanation. It's lamentable from a carrier like Chronopost!!

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Acheteur Vérifié
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2 /5
★★☆☆☆

Package tracking can be much better.

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Acheteur Vérifié
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Answer from MiniMX
Hello 🙂 We did everything we could to ensure that your package was delivered to you, but you chose home delivery with the address of a relay point, which caused problems with the carrier.
2 /5
★★☆☆☆

My package arrived damaged and I was missing an item.

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Acheteur Vérifié
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Answer from MiniMX
Hello, my colleague has responded to your request, we are waiting for your news to resolve this as quickly as possible, even if it is the carrier's fault who is not careful with the packages, we sincerely apologize. See you soon.
2 /5
★★☆☆☆

Wiring harness needs to be redone from A to Z. No indication that the original harness does not fit without modification on the coil as well as on the kill switch. The electrical diagram is not adapted at all. This is the second time I buy a complete ignition (CDI, coil, ignition, and harness) and the second time everything needs to be redone.

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Acheteur Vérifié
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Answer from MiniMX
Hello, these are universal harnesses, and the technician called you to explain how to connect it. We are dealing with Dirt Bikes; it is not like the Yamaha or KTM catalog, for example, and we are here to explain if you need. Have a nice day and see you soon 🙂
3 /5
★★★☆☆

Partially satisfied

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Acheteur Vérifié
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3 /5
★★★☆☆

Small defect

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Acheteur Vérifié
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3 /5
★★★☆☆

Satisfied, top team, very responsive, well done

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Acheteur Vérifié
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