Customer reviews of Miss Lemonade

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 840 published reviews

Summary of reviews

Miss Lemonade consistently delivers items in excellent condition with careful packaging, making the unboxing a pleasant experience. Delivery is fast and reliable, with many reviews noting on-time arrivals, secure packing, and clear tracking. The store offers a wide, well-curated selection at fair prices, and customer service is praised for responsiveness and helpfulness. Shoppers express trust and repeat business, highlighting genuineness of products and smooth, organized shopping from checkout to delivery.

Reviews 1 and 3 stars

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Daniela M.
Rating: 1 out of 5
following a purchase from 07/08/2026
The delivery was so expensive I thought it included the tex but I needed to pay more 100$ in the country i will not order again
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Bernhard H.
Rating: 1 out of 5
following a purchase from 21/07/2026
completely overpriced
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Josef K.
Rating: 1 out of 5
following a purchase from 14/07/2026
Due to subsequent customs cost invoicing, 30% more expensive than the offer. Absolute no-go. No more orders with this company.
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Susanna O.
Rating: 1 out of 5
following a purchase from 22/06/2026
I returned the shoes, but have not received any feedback yet. Can you confirm the receipt?
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Sonia A.
Rating: 1 out of 5
following a purchase from 18/06/2026
Very disappointed with the quality of the product.. thread everywhere around the shirt which is quite surprising for the price. I will not renew the experience
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Agnes B.
Rating: 1 out of 5
following a purchase from 11/06/2026
Received defective goods
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Feriel T.
Rating: 1 out of 5
following a purchase from 21/05/2026
I wish to make a return, they do not send return slips, so to send back a package you have to spend 14€
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Sarah T.
Rating: 1 out of 5
following a purchase from 28/03/2026
I did not receive the right one
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Chantal C.
Rating: 1 out of 5
following a purchase from 05/03/2026
Hello, I hope you are doing well. I have a question regarding this product: it is stated that it can be machine washed; however, water has seeped into the lunch box and I can't remove it. Could you please tell me how to proceed? Thank you very much, Chantal
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Marta B.
Rating: 3 out of 5
following a purchase from 12/03/2026
The return policy is complicated and costs a lot.
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Aiysha S.
Rating: 1 out of 5
following a purchase from 13/06/2025
Item was missing from order and also received one item with 2 obvious faults
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Rhonda C.
Rating: 1 out of 5
following a purchase from 28/05/2025
Item was as pictured. Shipping was quick considering it came to the u s from Europe.
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Anthony R.
Rating: 1 out of 5
following a purchase from 23/05/2025
Horrible shipping.
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Rajaa E.
Rating: 1 out of 5
following a purchase from 18/04/2025
I received my order after 3 weeks even though the site indicates express delivery in a few days for the UAE. However, I paid 20 euros in delivery costs. And what's more, the package was delivered to the post office on the other side of town and not to my home, so I had to drive 30 minutes to collect it. In short, in any case, delivery to the UAE is long, be aware of this because it is not indicated anywhere when you place your order.
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Goni A.
Rating: 1 out of 5
following a purchase from 23/04/2025
The delivery took time and also, the costumer experience very bad
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Ashley M.
Rating: 1 out of 5
following a purchase from 04/05/2025
Defensive customer service. Returns paid by the customer even within Europe. Misleading website and size guides. 'Family concept store' gives an impression of friendly, helpful and a company where your purchase is valued by the retailer. My very first email was met with a 'nothing is our fault- we can prove it with CCTV' style response. I'll be avoiding the hassle of shopping with this shop in future.
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Ruth H.
Rating: 3 out of 5
following a purchase from 30/04/2025
Shoes were great but the product description online did not clearly state that the size 7s were children's 7s, not women's 7s (in the UK we use this sizing, so I had no idea what the European sizing was)! I have no use for children's size 7 shoes. Being a buyer in the UK I had no idea I had just purchased the items from POLAND and in order to return the item for a refund I would have to pay the higher postage cost to return it back to Poland!
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Ulrike B.
Rating: 1 out of 5
following a purchase from 27/04/2025
The product arrived too late and was unfortunately damaged
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Daisy K.
Rating: 1 out of 5
following a purchase from 18/03/2025
Beware This website has false advertisement!!! I placed an order paid for expedited shipping and was left with NO package! I contacted the company and they have an ai robot replying to my messages and got absolutely NOTHING resolved!
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Raymond H.
Rating: 3 out of 5
following a purchase from 05/02/2025
General is good, but it took too long (over 25days) for the delivery. The original exception is just as long as 14 days.
Response from Miss Lemonade
Dear Raymond, thank you for your feedback regarding your experience with our delivery service. We apologize for the delay, as we strive to meet our customers' expectations. Please rest assured that we are actively working to improve our shipping times to enhance your future experiences with Miss Lemonade.
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Helena G.
Rating: 3 out of 5
following a purchase from 12/02/2025
Brak instrukcji użytkowania w j. polskim
Response from Miss Lemonade
Dear Helena, thank you for your feedback regarding the lack of user instructions in Polish. We understand the importance of providing accessible information and will consider your suggestion for future improvements. Your input is invaluable to us as we strive to enhance our services.
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Sena T.
Rating: 3 out of 5
following a purchase from 01/02/2025
The pattern is not good
Response from Miss Lemonade
Thank you for your feedback regarding our site, Miss Lemonade. We appreciate your honesty about the pattern, and we will take your comments into consideration as we strive to improve our designs. Your input is invaluable to us.
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Greg N.
Rating: 1 out of 5
following a purchase from 26/11/2024
If I could, I would give 0/5. This site is simply a scam.
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Ilhona D.
Rating: 1 out of 5
following a purchase from 20/12/2024
Very poor quality, the price is a scandal, and I received my order in 1 month. I'm not returning my dress just because I'm afraid of not having a dress anymore and never receiving a refund. The dress will serve as a costume..
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Zhanna K.
Rating: 1 out of 5
following a purchase from 14/12/2024
the order was lost, it took 2 months to get to Israel, the support service did not respond, what is there to be happy about
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Karolina J.
Rating: 3 out of 5
following a purchase from 09/09/2016
Produkt śliczny jak każdy Numero 74 aczkolwiek nie spełnia moich oczekiwań.