Customer reviews of Mobellia

9,0 /10

Based on 1 018 published reviews

5 812 80% 4 76 7% 3 29 3% 2 27 3% 1 74 7%

Summary of reviews

Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.

Reviews 1 and 5 stars

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Yannick V.

Published on 29/06/2023 à 19h49 following a purchase from 19/06/2023

Clear site, well presented. Payment and tracking OK. Fast delivery with the possibility to change the day and time of delivery. No issues. I recommend.

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Hlne P.

Published on 26/06/2023 à 14h42 following a purchase from 16/06/2023

Fast and super products

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Mai P.

Published on 26/06/2023 à 11h56 following a purchase from 15/06/2023

VERY VERY GOOD

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Laurence L.

Published on 24/06/2023 à 12h08 following a purchase from 13/06/2023

We received our Monte Carlo garden lounge 2-3 days after ordering and we are currently delighted with it. It is comfortable and the appearance is consistent with the photos on the site. We have only had it for 2 weeks so we will have to see how it ages over time.

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Christine F.

Published on 23/06/2023 à 11h38 following a purchase from 13/06/2023

Very fast delivery

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Daniel H.

Published on 23/06/2023 à 10h15 following a purchase from 11/06/2023

Super product and conforms to the description. Ultra fast delivery (not even 2 days). Bravo!

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Anne R.

Published on 22/06/2023 à 21h07 following a purchase from 12/06/2023

Very satisfied

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Christine P.

Published on 21/06/2023 à 22h43 following a purchase from 11/06/2023

Fast delivery, very protective packaging. Product is exactly as expected and even better than I anticipated

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Alexis M.

Published on 20/06/2023 à 06h32 following a purchase from 09/06/2023

Great, I ordered my living room on Saturday and by Tuesday morning I was delivered. They are super responsive. I recommend Mobellia and the products are of good quality.

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Charly L.

Published on 19/06/2023 à 14h04 following a purchase from 08/06/2023

Very disappointed by the quality and the lack of consensus from customer service. Unacceptable given the displayed prices. Claims to be a supplier of quality products but clearly not up to par. Many defects noted (poorly tapped holes, un-drilled legs, parasol leg color not true to the image on the website...). I will not buy from Mobellia again. Just a site with low-end Chinese products. To be avoided.

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Response from Mobellia Published on 10/07/2023

Dear Sir, we are sincerely sorry that you are not satisfied with your experience at Mobellia. We indeed suffered an error from our manufacturer regarding the color of the legs of the parasol you ordered, independently of our will. However, we did our utmost to find a solution together to compensate for this inconvenience. That being said, this is not a defect but a color that differs. As for the poorly drilled legs, we are sincerely sorry and take note of your comment to further strengthen the control of our products. Finally, yes, some of our products are made in China, we do not hide this at all since the quality of the materials used, which we personally verify, justifies it. We have done everything to satisfy you despite the inconveniences you encountered and you now seem satisfied since you have kept the entirety of your order. We therefore wish you good moments on your garden furniture. Best regards, The Mobellia team

Jean Pierre D.

Published on 18/06/2023 à 18h20 following a purchase from 08/06/2023

Beautiful quality sun loungers. A reception within the shortest deadlines, well done and thank you

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JOHANNA K.

Published on 14/06/2023 à 20h40 following a purchase from 04/06/2023

The products are of superior quality ++++, the contacts at Mobellia are very professional, attentive to our needs, perfect delivery.

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Camille C.

Published on 14/06/2023 à 18h38 following a purchase from 04/06/2023

Very fast delivery and very good condition of the furniture, we are very satisfied

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Christophe J.

Published on 12/06/2023 à 14h42 following a purchase from 30/05/2023

terrible absolutely terrible!!!!! avoid!

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Response from Mobellia Published on 14/06/2023

Dear Sir, We are sincerely sorry that you are disappointed with your experience with Mobellia. However, we do not understand your harshness. Indeed, we have done everything possible to satisfy you despite the deterioration of your products related to delivery and rest assured, we are sincerely sorry for this and we are doing our utmost to ensure that this kind of problem does not happen again. We offered you a full refund of your order but you refused, not wanting to take the care to repackage the received products for us to organize their return. You only had to put the product back in its original packaging, which is quite standard when ordering online. Unfortunately, these are the rare pitfalls of purchasing products online. We therefore offered you a significant partial refund (since the received product is not unfit for use), which you accepted. In any case, we hope you will still enjoy your garden furniture. Best regards, The Mobellia team

Marc D.

Published on 12/06/2023 à 12h48 following a purchase from 01/06/2023

Ease of ordering and speed of delivery

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Gerard H.

Published on 09/06/2023 à 18h42 following a purchase from 30/05/2023

Satisfied with this third order in line with our expectations Very fast delivery

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Philippe L.

Published on 08/06/2023 à 17h07 following a purchase from 29/05/2023

Second order and still very satisfied with the product and the delivery

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Marjorie D.

Published on 08/06/2023 à 11h52 following a purchase from 29/05/2023

Superb table and good quality Very happy

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Jocelyne B.

Published on 04/06/2023 à 09h31 following a purchase from 24/05/2023

Beautiful product. Super light. Good quality/price ratio. Fast delivery. Satisfied with my purchase.

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Laurence B.

Published on 03/06/2023 à 14h40 following a purchase from 22/05/2023

Fast delivery, perfect packaging, top-notch customer service. Products as described (except for a problem with the parasol base)

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Sylvie D.

Published on 01/06/2023 à 08h24 following a purchase from 22/05/2023

Sent very quickly. The parcel was very carefully prepared and the products well protected. Assembling the lounge is extremely simple. It is comfortable and the waterproof fabric is really great! It's PERFECT!

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hubert B.

Published on 29/05/2023 à 16h38 following a purchase from 19/05/2023

Very good

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Laurence C.

Published on 29/05/2023 à 15h27 following a purchase from 19/05/2023

Super fast shipping. Well packaged.

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Armelle M.

Published on 27/05/2023 à 06h57 following a purchase from 16/05/2023

Very good contact by phone Extremely fast delivery Quality products I highly recommend!

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Annick H.

Published on 26/05/2023 à 09h20 following a purchase from 09/05/2023

Very beautiful quality Received faster than expected. I recommend!

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Catherine T.

Published on 23/05/2023 à 18h48 following a purchase from 13/05/2023

Fast, good quality!

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jeanmichel B.

Published on 22/05/2023 à 05h13 following a purchase from 11/05/2023

Contact and pre-order services very professional and friendly. Fast delivery of a good quality and comfortable lounge.

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anais V.

Published on 20/05/2023 à 23h13 following a purchase from 10/05/2023

Nothing to say

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Herv M.

Published on 19/05/2023 à 11h27 following a purchase from 09/05/2023

Very good experience, good contact and fast and careful shipping. Quality material.

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AnneLaure R.

Published on 18/05/2023 à 17h31 following a purchase from 08/05/2023

Ultra-fast delivery and beautiful lounge. I hope it won't move over time.

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Sebastien W.

Published on 15/05/2023 à 17h32 following a purchase from 05/05/2023

Superb quality, top delivery, I recommend!

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Stphane L.

Published on 15/05/2023 à 16h41 following a purchase from 05/05/2023

Perfect! Timely delivery with the option to choose the delivery day. Well-packaged parcel that matches the description.

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raphael P.

Published on 12/05/2023 à 06h42 following a purchase from 01/05/2023

Fast and well-organized delivery, the garden furniture set is very beautiful, exactly as shown in the photos, easy to assemble (just the legs). It lives up to its promises of comfort with ultra-wide and deep chairs that are really pleasant and a foam that is just firm enough.

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timothy C.

Published on 07/05/2023 à 17h34 following a purchase from 25/04/2023

I am very happy with the sofa & armchair set. Plus, the transport was top-notch. I was delivered in 2 days. Bravo.

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Benoit B.

Published on 07/05/2023 à 14h51 following a purchase from 27/04/2023

The table has been assembled and so far meets our expectations. We'll see in autumn how it has withstood the weather..

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Graldine L.

Published on 05/05/2023 à 17h34 following a purchase from 25/04/2023

Serious site and very fast delivery! Good quality and comfortable garden furniture

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Elozi M.

Published on 01/05/2023 à 18h18 following a purchase from 21/04/2023

Super quality and finishes. However, delivery at €49 without any choice. Then the delivery person arrives alone for over 100kg and explains to me that the price is justified by an express delivery that I didn't need. Too bad

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JOSE A.

Published on 01/05/2023 à 17h50 following a purchase from 21/04/2023

Fast delivery and no disappointment, compliant with the photos and description

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Blandine L.

Published on 01/05/2023 à 15h43 following a purchase from 21/04/2023

Very good, very fast

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Xavier A.

Published on 30/04/2023 à 11h46 following a purchase from 20/04/2023

Shameful scandal... delivery scheduled for Friday, April 28 postponed to April 29... and still nothing

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Response from Mobellia Published on 17/05/2023

Dear Sir, we sincerely apologize that the transport company did not deliver on the originally scheduled date. That said, you were delivered on May 2 (May 1 being a holiday) and you seem satisfied with the product you received, as evidenced by your comment on the product in question. We wish you to fully enjoy your garden furniture. Best regards, The Mobellia team