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P
Rating: 5 out of 5
Fast delivery. Item as described and easy to assemble.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 2 and 5 stars
Reset filtersT
Rating: 5 out of 5
Beautiful table
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T
Rating: 5 out of 5
I just saw that there was still a discount!! Can I take advantage of it?
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J
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
We thank MOBELLIA for their responsiveness following the problem encountered. Really very serious and professional. Again, a big thank you to MOBELLIA
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A
Rating: 5 out of 5
Fast delivery, quality products and easy to assemble. I recommend this brand without hesitation
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H
Rating: 5 out of 5
Magnificent - very comfortable and of very good quality
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L
Rating: 5 out of 5
Products that seem to be of quality, but especially top-notch customer service. Following an item damaged by the carrier and a defect on another item, the customer service was more than reactive, attentive, and very professional. The 2 new items were delivered the following week. Top company!
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H
Rating: 5 out of 5
Good quality. Fast delivery
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L
Rating: 5 out of 5
Very beautiful sofa, too bad the covers are so hard to put on
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B
Rating: 5 out of 5
super high quality product, top service
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F
Rating: 5 out of 5
Very beautiful product, delivery compliant and serious
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P
Rating: 5 out of 5
Reception planning respected, very well packaged, corresponds to what I expected. Everything is perfect on my side
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I
Rating: 5 out of 5
Very satisfied with my order
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I
Rating: 5 out of 5
Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good
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M
Rating: 2 out of 5
The color of the photo was not at all the real color. Difficult to get a return label, 3 emails and 2 phone calls.
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Response from Mobellia
Hello Monica,
We are sorry that the color of the product did not meet your expectations.
As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.
We hope that the solution provided has satisfied you despite this inconvenience.
Best regards,
The Mobellia team
We are sorry that the color of the product did not meet your expectations.
As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.
We hope that the solution provided has satisfied you despite this inconvenience.
Best regards,
The Mobellia team
M
Rating: 5 out of 5
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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S
Rating: 5 out of 5
Very beautiful product
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P
Rating: 5 out of 5
Great durable product, the shelf is a bit delicate
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L
Rating: 5 out of 5
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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A
Rating: 5 out of 5
Very satisfied with the ordered furniture.
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R
Rating: 5 out of 5
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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N
Rating: 5 out of 5
The product is very good, pretty and practical. I love the bronze color.
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E
Rating: 5 out of 5
I am very satisfied with the product, very nice quality, and the delivery went well
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H
Rating: 5 out of 5
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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B
Rating: 5 out of 5
Very efficient and speedy supply and delivery.
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J
Rating: 5 out of 5
Fast delivery, good product that meets our expectations
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A
Rating: 5 out of 5
The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you
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S
Rating: 2 out of 5
Delivery text at 6am for a delivery between 8am and 2pm the same day!
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Response from Mobellia
Hello Sandrine,
We apologize for this very short notice from the carrier. We completely understand that this may have been inconvenient.
However, we are pleased that our after-sales service was able to intervene quickly to find a solution to your delivery problem.
Thank you for your understanding and we hope you are fully enjoying your furniture.
Best regards,
The Mobellia team
We apologize for this very short notice from the carrier. We completely understand that this may have been inconvenient.
However, we are pleased that our after-sales service was able to intervene quickly to find a solution to your delivery problem.
Thank you for your understanding and we hope you are fully enjoying your furniture.
Best regards,
The Mobellia team
C
Rating: 5 out of 5
Very good, very fast delivery. Quality furniture
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A
Rating: 5 out of 5
AS IT IS ADVERTISED VERY CORRECTLY
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J
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Beautiful quality.
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C
Rating: 5 out of 5
I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!
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M
Rating: 5 out of 5
fast delivery, item as described, tracked delivery and responsive call center
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M
Rating: 5 out of 5
Superb garden lounge. The waiting times were long because the material was out of stock. Upon receipt, I reported a few small issues (different color, chairs compared to armchairs). Mobellia reacted immediately and replaced the defective material that I received two days later. Responsive service, I will not fail to advertise in my circle.
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M
Rating: 5 out of 5
Great furniture, speedy delivery, love it!
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J
Rating: 2 out of 5
Hello, this is not what I wanted. I received it too large. Thank you.
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Response from Mobellia
Hello Jean-François,
We are sorry that the covers do not meet your expectations.
To date, we have not received feedback from other customers indicating that the covers were too large. Furthermore, we have not found any message from you reporting this issue.
If you believe you have received an unsuitable product, we invite you to contact our after-sales service at [email protected], attaching photos of the cover installed on your furniture as well as your order number. We will then be able to verify the situation and provide you with an appropriate solution.
Best regards,
The Mobellia team
We are sorry that the covers do not meet your expectations.
To date, we have not received feedback from other customers indicating that the covers were too large. Furthermore, we have not found any message from you reporting this issue.
If you believe you have received an unsuitable product, we invite you to contact our after-sales service at [email protected], attaching photos of the cover installed on your furniture as well as your order number. We will then be able to verify the situation and provide you with an appropriate solution.
Best regards,
The Mobellia team
F
Rating: 5 out of 5
Very good. I already know this product because I have the table and the chairs. I'm waiting for the invoice that
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K
Rating: 5 out of 5
Stunning furniture, lightweight and easy to clean, perfect table. Super satisfied with the purchase.
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