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H
Rating: 5 out of 5
Product conforms to the description Satisfied
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Customer reviews of Mobellia
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 1 033 published reviews
Summary of reviews
Mobellia consistently delivers on quality products and fast, reliable service. Customers highlight beautiful, well-packaged furniture and sturdy construction, with quick delivery and responsive, efficient customer support that resolves issues promptly. The shopping experience is praised for organized shipping, straightforward assembly, and thorough packaging that protects items during transit. Overall, buyers repeatedly note durable materials, thoughtful packaging, and dependable delivery that supports a positive, repeat-ready relationship with the store.
Reviews 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
order delivered quickly
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F
Rating: 5 out of 5
Just ... Magnificent! Finally a quality product that meets our expectations
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V
Rating: 5 out of 5
Top notch
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S
Rating: 5 out of 5
Great service, great products. I would order again anytime.
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K
Rating: 5 out of 5
fast delivery beautiful product
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F
Rating: 5 out of 5
Following a quickly received order of 6 Murano garden chairs, I want to thank customer service because one of the chairs was defective and a new one was sent immediately. Very responsive and very professional customer service. A site that I highly recommend.
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G
Rating: 5 out of 5
Very pleased with our furniture, good quality and prompt service from Mobellia
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N
Rating: 5 out of 5
Furniture in accordance with the order, very high quality and very aesthetic, meets my expectations. To see over time how it holds up!!!
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A
Rating: 5 out of 5
Product conforms to the description, fast and careful delivery
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M
Rating: 5 out of 5
So far, great job
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G
Rating: 5 out of 5
good product, fast shipping, a very serious site, I recommend
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H
Rating: 5 out of 5
Very good with interlocutors who respond to questions quickly and clearly
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C
Rating: 5 out of 5
Despite the issues with the carrier, we finally received our garden furniture. Delivery problems are often blamed on the seller, but it's often the transport companies that mess things up...
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M
Rating: 5 out of 5
The products meet our expectations, despite some damaged chairs during transport (packaging could be improved) the customer service was very responsive.
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P
Rating: 5 out of 5
Completely satisfied with the purchase. Excellent quality furniture. Bought a 2-seater sofa that arrived disassembled but was easy to assemble
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M
Rating: 5 out of 5
Very nice finish! Easy to assemble. Express delivery!
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W
Rating: 5 out of 5
Everything went great, would love to do it again anytime
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L
Rating: 5 out of 5
Perfect Just plan for handling for the delivery because the delivery person was alone and left the sofa on the sidewalk
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N
Rating: 5 out of 5
I highly recommend Mobellia for their professionalism, efficiency, and especially their attentiveness.
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J
Rating: 5 out of 5
Mobellia is a very serious company with high-end items of very good quality. Excellent customer service when there is the slightest issue, I recommend 100%
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E
Rating: 5 out of 5
Matches the description. Super fast shipping
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G
Rating: 5 out of 5
Easy to order, very pleased with the product and being able to speak to a person is a major plus
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C
Rating: 5 out of 5
In accordance with the description
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C
Rating: 5 out of 5
Fast delivery. Products conform to the site. I am delighted with my purchase.
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L
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
I bought a set of garden sofas and armchairs: excellent materials, aesthetically wonderful. Delivery even ahead of schedule by a couple of days.
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C
Rating: 5 out of 5
Product completely compliant
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D
Rating: 5 out of 5
Quality set
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E
Rating: 5 out of 5
Fast delivery, plush table, very nice finish
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H
Rating: 5 out of 5
Very beautiful quality, easy and quick assembly, magnificent table!
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J
Rating: 5 out of 5
Delighted with our sofas. Exactly as we expected. Prompt delivery and good communication. Thank you
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F
Rating: 5 out of 5
Already answered. Satisfied with the order, the contact with the interlocutor Léa, as well as the efficiency and kindness of the delivery person. Satisfaction and return of the product received quickly
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B
Rating: 5 out of 5
NO PROBLEM
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I
Rating: 5 out of 5
Fast delivery, very good quality material
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G
Rating: 5 out of 5
Fast order and delivery
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A
Rating: 5 out of 5
Quality living room, well packaged.
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K
Rating: 5 out of 5
The Three seater sofas are just great with the padded cushions and they look great in the garden. The Delivery gent was fantastic helped me move the sofas to the side of the house and off the road. Great service
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D
Rating: 5 out of 5
Perfect. Fast delivery. Easy assembly.
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A
Rating: 2 out of 5
The wrong colour corner unit was sent and the zippers on the cushion covers are not strong, one was delivered broken. Delivery was very poor - no communication from the carrier or prior notice of when it will arrive. The product itself is OK but I’m not sure it warrants the very high price. At present none of my issues have been resolved, which is concerning as I’m yet to hear back, so I cannot enjoy my furniture yet. Not a great experience so far I’m afraid
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Response from Mobellia
Dear Ashley,
Thank you for your feedback. We are sorry that your initial experience did not meet your expectations.
We would like to reassure you that all the issues you reported have now been resolved. The necessary actions were taken regarding the incorrect corner unit, the damaged cushion cover zipper, and the delivery-related concerns. We have worked to ensure that everything is now in order so that you can fully enjoy your furniture.
Customer satisfaction is very important to us, and we appreciate your patience while we addressed these matters. We hope that you are now satisfied with the outcome and can enjoy your new outdoor furniture for many years to come.
Kind regards,
The Mobellia Team
Thank you for your feedback. We are sorry that your initial experience did not meet your expectations.
We would like to reassure you that all the issues you reported have now been resolved. The necessary actions were taken regarding the incorrect corner unit, the damaged cushion cover zipper, and the delivery-related concerns. We have worked to ensure that everything is now in order so that you can fully enjoy your furniture.
Customer satisfaction is very important to us, and we appreciate your patience while we addressed these matters. We hope that you are now satisfied with the outcome and can enjoy your new outdoor furniture for many years to come.
Kind regards,
The Mobellia Team