Customer reviews of Mobellia

9,0 /10

Based on 1 018 published reviews

5 812 80% 4 76 7% 3 29 3% 2 27 3% 1 74 7%

Summary of reviews

Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.

Reviews 3 and 5 stars

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Jean Pierre D.

Published on 18/06/2023 à 18h20 following a purchase from 08/06/2023

Beautiful quality sun loungers. A reception within the shortest deadlines, well done and thank you

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Charlotte B.

Published on 17/06/2023 à 20h13 following a purchase from 07/06/2023

Given the price of my parasol, I expected to receive it without defects; it is damaged, rubbed on one part... frankly disappointed

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Response from Mobellia Published on 24/07/2023

Hello, thank you for your feedback. We contacted you following your comment. Indeed, if you do not share your disappointment with us, we cannot guess it. But we are glad to have found a solution together and we hope you will now fully enjoy your furniture.

JOHANNA K.

Published on 14/06/2023 à 20h40 following a purchase from 04/06/2023

The products are of superior quality ++++, the contacts at Mobellia are very professional, attentive to our needs, perfect delivery.

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Camille C.

Published on 14/06/2023 à 18h38 following a purchase from 04/06/2023

Very fast delivery and very good condition of the furniture, we are very satisfied

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Marc D.

Published on 12/06/2023 à 12h48 following a purchase from 01/06/2023

Ease of ordering and speed of delivery

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Gerard H.

Published on 09/06/2023 à 18h42 following a purchase from 30/05/2023

Satisfied with this third order in line with our expectations Very fast delivery

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Philippe L.

Published on 08/06/2023 à 17h07 following a purchase from 29/05/2023

Second order and still very satisfied with the product and the delivery

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Marjorie D.

Published on 08/06/2023 à 11h52 following a purchase from 29/05/2023

Superb table and good quality Very happy

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Jocelyne B.

Published on 04/06/2023 à 09h31 following a purchase from 24/05/2023

Beautiful product. Super light. Good quality/price ratio. Fast delivery. Satisfied with my purchase.

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Laurence B.

Published on 03/06/2023 à 14h40 following a purchase from 22/05/2023

Fast delivery, perfect packaging, top-notch customer service. Products as described (except for a problem with the parasol base)

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Sylvie D.

Published on 01/06/2023 à 08h24 following a purchase from 22/05/2023

Sent very quickly. The parcel was very carefully prepared and the products well protected. Assembling the lounge is extremely simple. It is comfortable and the waterproof fabric is really great! It's PERFECT!

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hubert B.

Published on 29/05/2023 à 16h38 following a purchase from 19/05/2023

Very good

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Laurence C.

Published on 29/05/2023 à 15h27 following a purchase from 19/05/2023

Super fast shipping. Well packaged.

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Armelle M.

Published on 27/05/2023 à 06h57 following a purchase from 16/05/2023

Very good contact by phone Extremely fast delivery Quality products I highly recommend!

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Annick H.

Published on 26/05/2023 à 09h20 following a purchase from 09/05/2023

Very beautiful quality Received faster than expected. I recommend!

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Catherine T.

Published on 23/05/2023 à 18h48 following a purchase from 13/05/2023

Fast, good quality!

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jeanmichel B.

Published on 22/05/2023 à 05h13 following a purchase from 11/05/2023

Contact and pre-order services very professional and friendly. Fast delivery of a good quality and comfortable lounge.

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anais V.

Published on 20/05/2023 à 23h13 following a purchase from 10/05/2023

Nothing to say

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Herv M.

Published on 19/05/2023 à 11h27 following a purchase from 09/05/2023

Very good experience, good contact and fast and careful shipping. Quality material.

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AnneLaure R.

Published on 18/05/2023 à 17h31 following a purchase from 08/05/2023

Ultra-fast delivery and beautiful lounge. I hope it won't move over time.

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Sandrine C.

Published on 17/05/2023 à 14h50 following a purchase from 07/05/2023

We are waiting for a response from customer service regarding a defective chair. Bad luck for our first order.

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Response from Mobellia Published on 12/06/2023

Hello,
We are sincerely sorry for this inconvenience. However, we have taken the necessary steps as quickly as possible to replace the defective part. We hope you are now fully enjoying your armchairs.
Best regards,
The Mobellia team

Sebastien W.

Published on 15/05/2023 à 17h32 following a purchase from 05/05/2023

Superb quality, top delivery, I recommend!

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Stphane L.

Published on 15/05/2023 à 16h41 following a purchase from 05/05/2023

Perfect! Timely delivery with the option to choose the delivery day. Well-packaged parcel that matches the description.

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raphael P.

Published on 12/05/2023 à 06h42 following a purchase from 01/05/2023

Fast and well-organized delivery, the garden furniture set is very beautiful, exactly as shown in the photos, easy to assemble (just the legs). It lives up to its promises of comfort with ultra-wide and deep chairs that are really pleasant and a foam that is just firm enough.

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timothy C.

Published on 07/05/2023 à 17h34 following a purchase from 25/04/2023

I am very happy with the sofa & armchair set. Plus, the transport was top-notch. I was delivered in 2 days. Bravo.

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Benoit B.

Published on 07/05/2023 à 14h51 following a purchase from 27/04/2023

The table has been assembled and so far meets our expectations. We'll see in autumn how it has withstood the weather..

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Graldine L.

Published on 05/05/2023 à 17h34 following a purchase from 25/04/2023

Serious site and very fast delivery! Good quality and comfortable garden furniture

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Elozi M.

Published on 01/05/2023 à 18h18 following a purchase from 21/04/2023

Super quality and finishes. However, delivery at €49 without any choice. Then the delivery person arrives alone for over 100kg and explains to me that the price is justified by an express delivery that I didn't need. Too bad

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JOSE A.

Published on 01/05/2023 à 17h50 following a purchase from 21/04/2023

Fast delivery and no disappointment, compliant with the photos and description

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Blandine L.

Published on 01/05/2023 à 15h43 following a purchase from 21/04/2023

Very good, very fast

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sylvie V.

Published on 30/04/2023 à 05h48 following a purchase from 19/04/2023

Correct products but some elements were missing to assemble them

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Response from Mobellia Published on 12/06/2023

Hello, thank you for your feedback. We are sorry for this inconvenience. The missing screws have been sent to you, and we hope you are now fully enjoying your furniture. Best regards, The Mobellia team

Stephane S.

Published on 28/04/2023 à 14h20 following a purchase from 18/04/2023

Very happy with my purchases. The chairs are light and seem sturdy. They are really very beautiful. Same for the table. I am waiting to see how it holds up over time.

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Joelle S.

Published on 20/04/2023 à 14h28 following a purchase from 10/04/2023

Perfectly compliant

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Jacqueline M.

Published on 20/04/2023 à 12h15 following a purchase from 07/04/2023

Quality living room with very comfortable cushions

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Daniel B.

Published on 18/04/2023 à 13h19 following a purchase from 07/04/2023

Compliant with the order, delivery times were respected. Great ease for assembling the elements. Attentive and very friendly staff. I will return for a next order

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renaud O.

Published on 16/04/2023 à 14h40 following a purchase from 06/04/2023

Compliant and very fast delivery

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Danile V.

Published on 14/04/2023 à 05h40 following a purchase from 03/04/2023

After looking at several websites selling garden lounges, I chose Mobellia and I am very happy. The delivery was ultra-fast - ordered on Monday and delivered on Wednesday. Very well packaged and excellent quality-price ratio, very nice effect.

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STPHANE S.

Published on 13/04/2023 à 20h29 following a purchase from 02/04/2023

Very happy, fast delivery and impeccable quality ratio

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Monique F.

Published on 13/04/2023 à 10h34 following a purchase from 03/04/2023

Good just one defect on a thread of a table leg.

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Gwenn M.

Published on 13/04/2023 à 09h24 following a purchase from 03/04/2023

I am very happy with my purchases but a big downside on the delivery. Packages arrived open, unpleasant delivery people. It's a shame because it spoils a bit.

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Response from Mobellia Published on 12/06/2023

Hello, thank you for your feedback.
We are sorry to hear that the delivery was disappointing and we will not fail to remind our partner transport company to take better care of its services.
Best regards,
The Mobellia team