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P
Rating: 5 out of 5
Fast delivery. Item as described and easy to assemble.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
Beautiful table
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T
Rating: 5 out of 5
I just saw that there was still a discount!! Can I take advantage of it?
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J
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
We thank MOBELLIA for their responsiveness following the problem encountered. Really very serious and professional. Again, a big thank you to MOBELLIA
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A
Rating: 5 out of 5
Fast delivery, quality products and easy to assemble. I recommend this brand without hesitation
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H
Rating: 5 out of 5
Magnificent - very comfortable and of very good quality
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L
Rating: 5 out of 5
Products that seem to be of quality, but especially top-notch customer service. Following an item damaged by the carrier and a defect on another item, the customer service was more than reactive, attentive, and very professional. The 2 new items were delivered the following week. Top company!
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H
Rating: 5 out of 5
Good quality. Fast delivery
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L
Rating: 5 out of 5
Very beautiful sofa, too bad the covers are so hard to put on
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B
Rating: 5 out of 5
super high quality product, top service
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F
Rating: 5 out of 5
Very beautiful product, delivery compliant and serious
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P
Rating: 5 out of 5
Reception planning respected, very well packaged, corresponds to what I expected. Everything is perfect on my side
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I
Rating: 5 out of 5
Very satisfied with my order
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I
Rating: 5 out of 5
Very happy with my Elba garden lounge. I would recommend this seller without any problem. The after-sales service is also very good
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M
Rating: 5 out of 5
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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S
Rating: 5 out of 5
Very beautiful product
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P
Rating: 5 out of 5
Great durable product, the shelf is a bit delicate
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L
Rating: 5 out of 5
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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A
Rating: 5 out of 5
Very satisfied with the ordered furniture.
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R
Rating: 5 out of 5
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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N
Rating: 5 out of 5
The product is very good, pretty and practical. I love the bronze color.
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E
Rating: 5 out of 5
I am very satisfied with the product, very nice quality, and the delivery went well
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H
Rating: 5 out of 5
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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J
Rating: 3 out of 5
Two deformations on the table (dents) discovered during the assembly of the table
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Response from Mobellia
Hello Jean Pierre,
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
B
Rating: 5 out of 5
Very efficient and speedy supply and delivery.
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M
Rating: 3 out of 5
Delivery on time but not at the foot of my building as announced. Parasol in good condition and in accordance with the information available on the site. Assembly and usage instructions are brief; no information, particularly on how to remove the fabric. Problem, the fabric of the parasol has two small holes which I fear will enlarge over time. I will contact customer service about this.
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Response from Mobellia
Hello Martine,
Thank you for taking the time to share your experience.
We are sorry to see that the fabric of your parasol has two small holes. We confirm that you have indeed contacted our after-sales service and that your request is being processed.
A new replacement fabric should be sent to you very soon to definitively resolve this issue.
We thank you for your patience and understanding, and we hope that you will be able to fully enjoy your parasol very soon.
Best regards,
The Mobellia team
Thank you for taking the time to share your experience.
We are sorry to see that the fabric of your parasol has two small holes. We confirm that you have indeed contacted our after-sales service and that your request is being processed.
A new replacement fabric should be sent to you very soon to definitively resolve this issue.
We thank you for your patience and understanding, and we hope that you will be able to fully enjoy your parasol very soon.
Best regards,
The Mobellia team
J
Rating: 5 out of 5
Fast delivery, good product that meets our expectations
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M
Rating: 3 out of 5
The garden furniture ordered was supposed to be delivered in 6 packages. I received three the day before yesterday, 2 yesterday, and for the 3rd which contains the Calvi 3-seater sofa, it is unknown... the delivery method is therefore a big problem!
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Response from Mobellia
Hello Michel,
We are sincerely sorry that your delivery did not go as we expect from our carrier. We apologize for this situation.
Regarding the last package containing the Calvi 3-seater sofa, a search is currently underway with our carrier to locate it. We hope to provide you with an answer very quickly.
If this package cannot ultimately be found, we would of course proceed with the shipment of a new sofa, so that your order is complete as soon as possible.
Thank you for your patience and understanding.
Best regards,
The Mobellia team
We are sincerely sorry that your delivery did not go as we expect from our carrier. We apologize for this situation.
Regarding the last package containing the Calvi 3-seater sofa, a search is currently underway with our carrier to locate it. We hope to provide you with an answer very quickly.
If this package cannot ultimately be found, we would of course proceed with the shipment of a new sofa, so that your order is complete as soon as possible.
Thank you for your patience and understanding.
Best regards,
The Mobellia team
A
Rating: 5 out of 5
The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you
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M
Rating: 3 out of 5
the cushions arrived unstitched
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Response from Mobellia
Hello Mari Carmen,
We are very sorry that the cushions arrived unstitched and we apologize for the inconvenience caused.
Please do not hesitate to contact our after-sales service to report any issues. Our team will be happy to review your case and offer you a solution as soon as possible.
Best regards,
The Mobellia team
We are very sorry that the cushions arrived unstitched and we apologize for the inconvenience caused.
Please do not hesitate to contact our after-sales service to report any issues. Our team will be happy to review your case and offer you a solution as soon as possible.
Best regards,
The Mobellia team
C
Rating: 5 out of 5
Very good, very fast delivery. Quality furniture
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A
Rating: 5 out of 5
AS IT IS ADVERTISED VERY CORRECTLY
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J
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Beautiful quality.
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C
Rating: 5 out of 5
I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!
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M
Rating: 5 out of 5
fast delivery, item as described, tracked delivery and responsive call center
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M
Rating: 5 out of 5
Superb garden lounge. The waiting times were long because the material was out of stock. Upon receipt, I reported a few small issues (different color, chairs compared to armchairs). Mobellia reacted immediately and replaced the defective material that I received two days later. Responsive service, I will not fail to advertise in my circle.
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M
Rating: 5 out of 5
Great furniture, speedy delivery, love it!
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F
Rating: 5 out of 5
Very good. I already know this product because I have the table and the chairs. I'm waiting for the invoice that
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