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K
Rating: 5 out of 5
Stunning furniture, lightweight and easy to clean, perfect table. Super satisfied with the purchase.
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Customer reviews of Mobellia
Trust Attestation
9,0
/10
Overall rating: 9,0 out of 10
Based on 1 018 published reviews
Summary of reviews
Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
Reviews 3 and 5 stars
Reset filtersR
Rating: 5 out of 5
The best after-sales service I have ever known. Extraordinary service.
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D
Rating: 5 out of 5
Just as ordered perfect and speedy delivery
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L
Rating: 5 out of 5
The product is of much better quality than when I bought the Calvi set, both in terms of its cushions and covers. It's a shame I couldn't complete the totality because the replacement cushions for 7 seats no longer exist and no solution has been proposed.
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M
Rating: 5 out of 5
Very pleased with the overall experience from ordering, receiving and general enquiry from customer services. Goods were very well packed.
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D
Rating: 5 out of 5
Fast delivery and top-notch customer service
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G
Rating: 5 out of 5
Bornéo range products are very pleasant to use and a real customer service for a cushion size issue
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Happy with our purchase
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S
Rating: 5 out of 5
Very nice quality, consistent with the photos on the site. Very fast shipping.
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L
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
very satisfied with the table and the service
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C
Rating: 5 out of 5
Simple, quick.
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F
Rating: 5 out of 5
Very nice garden lounge
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E
Rating: 5 out of 5
Everything perfect, packaging, shipping speed, quality…
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C
Rating: 5 out of 5
We are delighted with our purchase. The chairs and cushions are great. Very nice product
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H
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Good morning. I have received the order very well, I have only seen some very small dents in the aluminum. But they are there. The packages are very well protected. I also ordered the furniture covers two weeks ago and I have not received a response on when I will receive them. Can you give me more information? Regards
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S
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Superb set. What we liked, the quality of the whole and the speed of delivery. Good company. Very happy
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F
Rating: 5 out of 5
Serious company, delivery times respected
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P
Rating: 5 out of 5
Product conforms to our expectations
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C
Rating: 3 out of 5
Hello, the table I received is very nice when opening the package on the floor; however, at almost 100kg it was impossible for us to get it onto my terrace. The delivery person even had difficulty lowering the package without dropping it. So today, a week later, the package is still on the ground floor and I cannot use my table. I regret that this weight inconvenience was not prioritized because I would have bought a lighter model.
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Response from Mobellia
Hello,
Thank you for your feedback and we are delighted to hear that you like the table.
However, we completely understand your disappointment regarding the handling required to install it on your terrace. To help our customers in their choice, the weight of each product is indicated in the detailed specifications of our product sheets. In the case of your table, its weight is 60 kg, which gives it excellent stability and great durability over time.
We are nonetheless sorry if this information was not sufficiently visible at the time of your order. Your comment is valuable and helps us think about the best way to highlight the important characteristics of our products.
Our customer service remains at your disposal if we can provide you with assistance or advice to facilitate the installation of your table.
Best regards,
The Mobellia team
Thank you for your feedback and we are delighted to hear that you like the table.
However, we completely understand your disappointment regarding the handling required to install it on your terrace. To help our customers in their choice, the weight of each product is indicated in the detailed specifications of our product sheets. In the case of your table, its weight is 60 kg, which gives it excellent stability and great durability over time.
We are nonetheless sorry if this information was not sufficiently visible at the time of your order. Your comment is valuable and helps us think about the best way to highlight the important characteristics of our products.
Our customer service remains at your disposal if we can provide you with assistance or advice to facilitate the installation of your table.
Best regards,
The Mobellia team
J
Rating: 5 out of 5
Table very well packaged, very heavy package with no handles to lift it
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H
Rating: 5 out of 5
Product conforms to the description Satisfied
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R
Rating: 5 out of 5
order delivered quickly
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F
Rating: 5 out of 5
Just ... Magnificent! Finally a quality product that meets our expectations
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V
Rating: 5 out of 5
Top notch
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S
Rating: 5 out of 5
Great service, great products. I would order again anytime.
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K
Rating: 5 out of 5
fast delivery beautiful product
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F
Rating: 5 out of 5
Following a quickly received order of 6 Murano garden chairs, I want to thank customer service because one of the chairs was defective and a new one was sent immediately. Very responsive and very professional customer service. A site that I highly recommend.
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G
Rating: 5 out of 5
Very pleased with our furniture, good quality and prompt service from Mobellia
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N
Rating: 5 out of 5
Furniture in accordance with the order, very high quality and very aesthetic, meets my expectations. To see over time how it holds up!!!
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A
Rating: 5 out of 5
Product conforms to the description, fast and careful delivery
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M
Rating: 5 out of 5
So far, great job
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G
Rating: 5 out of 5
good product, fast shipping, a very serious site, I recommend
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H
Rating: 5 out of 5
Very good with interlocutors who respond to questions quickly and clearly
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C
Rating: 5 out of 5
Despite the issues with the carrier, we finally received our garden furniture. Delivery problems are often blamed on the seller, but it's often the transport companies that mess things up...
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M
Rating: 5 out of 5
The products meet our expectations, despite some damaged chairs during transport (packaging could be improved) the customer service was very responsive.
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P
Rating: 5 out of 5
Completely satisfied with the purchase. Excellent quality furniture. Bought a 2-seater sofa that arrived disassembled but was easy to assemble
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