Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
The ordered products (Elba garden lounge) are very beautiful. The delivery was extremely fast (3 days) and in impeccable packaging. You need to have two people at reception because the boxes are huge. However, the welds under the elements are a bit rough and the screw threads are not always well aligned with the legs to be screwed, which prevents them from being fixed properly. One of the legs of a chair holds with three screws instead of four and another broke during tightening due to the rough weld creating a leverage point. Another defect is a slightly dented part at the base of the coffee table, which was not well covered with paint due to the relief and it is really noticeable, so a return is requested for one leg and the coffee table. Finally, the arrangement of the cushions in the box means that one of the backs is a bit deformed at the top. Even if it doesn't deserve a return, this cushion is a bit sunken compared to the others and it shows. I hesitated to give 3 and 4 stars but it remains a beautiful garden lounge. I now hope that customer service will be as responsive as the high price paid for this set to adjust my rating.
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Christian S.
Rating: 5 out of 5
following a purchase from 31/03/2023
We recommend "mobellia.com" Our "table & garden chairs" set is in line with the website's announcement. The order was processed very quickly, the delivery of the packages even faster, -order placed on Friday evening, delivered on Tuesday before noon at +800km from the loading location-. The care taken with the package is professional. The only downside is that the website does not mention the production location of the purchased products which seems to be outside the EU.
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Sbastien C.
Rating: 5 out of 5
following a purchase from 31/03/2023
Good
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Marine B.
Rating: 5 out of 5
following a purchase from 31/03/2023
Top!!
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Mathieu F.
Rating: 5 out of 5
following a purchase from 30/03/2023
Attractive price and express delivery, everything is ok
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Claudine P.
Rating: 5 out of 5
following a purchase from 30/03/2023
Speed in delivery!
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consanianniegmailcom A.
Rating: 5 out of 5
following a purchase from 28/03/2023
I recommend
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Pol C.
Rating: 5 out of 5
following a purchase from 27/03/2023
Product conforms to our expectations, well packaged and received quickly
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catherine C.
Rating: 5 out of 5
following a purchase from 28/03/2023
Perfect, quality product and delivery, thank you
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Amandine florence jean loup K.
Rating: 5 out of 5
following a purchase from 24/03/2023
Perfect, very sturdy, easy to assemble, ultra-fast delivery, I recommend
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AUDREY C.
Rating: 5 out of 5
following a purchase from 22/03/2023
Order placed on Wednesday at 11 am, delivered Thursday at 9 am during the strikes!!! Great
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LUZET C.
Rating: 5 out of 5
following a purchase from 19/03/2023
Perfect
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Rgine D.
Rating: 5 out of 5
following a purchase from 15/03/2023
Very happy and satisfied. Corresponds exactly to my expectations. Very short delivery time. I highly recommend this product.
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mariefrance B.
Rating: 4 out of 5
following a purchase from 12/03/2023
In line with my expectations
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Sylvie C.
Rating: 5 out of 5
following a purchase from 09/03/2023
Perfect, very pretty, beautiful finish
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HERVE B.
Rating: 5 out of 5
following a purchase from 07/03/2023
excellent
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Christine S.
Rating: 5 out of 5
following a purchase from 03/03/2023
Magnificent, amazing. I had seen this item in a four-star hotel and I am not disappointed.
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Philippe L.
Rating: 4 out of 5
following a purchase from 02/03/2023
Satisfaction with the product and the responsiveness after the order.
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Christophe R.
Rating: 5 out of 5
following a purchase from 17/02/2023
Everything arrived on time and in excellent condition. I now have a great garden lounge :)
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Ann S.
Rating: 5 out of 5
following a purchase from 20/02/2023
Very nice. Easy to assemble. Too bad you can't iron the cover to make it less wrinkled.
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Paul D.
Rating: 5 out of 5
following a purchase from 16/02/2023
From order to delivery, everything went very well. Being in February, we have not yet had the opportunity to use the sofa, but it seems to correspond well to what we wanted. Experience to renew with complete confidence.
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DENYS G.
Rating: 5 out of 5
following a purchase from 15/02/2023
The product meets our expectations and the delivery was very fast. We had an advisor on the phone who informed us very well.
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sebastien M.
Rating: 5 out of 5
following a purchase from 09/02/2023
Very beautiful garden sofa table. Very beautiful quality. Photos perfectly realistic.
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Marie Sophie M.
Rating: 5 out of 5
following a purchase from 10/02/2023
Order received quickly. The products are compliant and meet my expectations. Delighted with my purchase. The site is easy to use, reliable, all with responsiveness and seriousness.
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GISELE C.
Rating: 5 out of 5
following a purchase from 10/02/2023
Very nice quality cushions. Fast delivery, well packaged.
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Denis M.
Rating: 5 out of 5
following a purchase from 07/02/2023
Good product. Easy to use. Good dimensions.
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Serge C.
Rating: 4 out of 5
following a purchase from 07/02/2023
Impeccable even though it would have been nice to make table + chair packs at a fair price. Otherwise good quality to see without the time.
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Elie Z.
Rating: 4 out of 5
following a purchase from 06/02/2023
We live on the 11th floor. It's very complicated with your delivery company. For future orders, we should find a company that delivers to our door with an elevator, even if it means paying a supplement. We will agree on that especially for heavy and bulky products. Thank you.
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 06/02/2023
Perfect, very beautiful garden sofa, quality umbrella, very fast delivery and very good follow-up. Delighted with my experience with Mobellia and my purchase. I recommend with my eyes closed.
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Marie Hlne S.
Rating: 5 out of 5
following a purchase from 25/01/2023
I can't wait to be this summer!! Sofa matches the photo.
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Josiane D.
Rating: 5 out of 5
following a purchase from 19/01/2023
Very good business exchange following a phone contact for an inquiry. Fast and compliant delivery. Very satisfied. Serious company. Careful packaging.
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luc L.
Rating: 5 out of 5
following a purchase from 12/01/2023
Perfect. Nothing to report.
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Fanny R.
Rating: 5 out of 5
following a purchase from 29/06/2022
I am delighted with my purchase. The lounge had a small defect but as soon as I contacted Mobellia's customer service, they handled the problem with great responsiveness.
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Estelle B.
Rating: 5 out of 5
following a purchase from 08/12/2022
Perfect
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THIERRY T.
Rating: 5 out of 5
following a purchase from 24/11/2022
Very satisfied with our delivery
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Patrice B.
Rating: 5 out of 5
following a purchase from 18/11/2022
We can only congratulate this company for the quality of their products and their general skills (telephone reception, advice, delivery speed, etc.). In short, a top company that we will not fail to recommend to our loved ones.
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MICHEL R.
Rating: 5 out of 5
following a purchase from 15/11/2022
We went to MOBELLIA to see a garden lounge, we received a very warm welcome. The product is of very good quality, the price is very attractive while remaining of good quality, the service is very responsive and attentive, I highly recommend this company.
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Catherine M.
Rating: 5 out of 5
following a purchase from 14/09/2022
Very good quality!!!
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Françoise K.
Rating: 5 out of 5
following a purchase from 18/09/2022
Good quality meets my expectations.
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bernard G.
Rating: 5 out of 5
following a purchase from 15/09/2022
Good order and delivery.
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