Customer reviews of Mon Whisky

9,7 /10

Based on 1 604 published reviews

5 1 434 89% 4 116 7% 3 31 2% 2 9 1% 1 14 1%

Summary of reviews

Mon Whisky consistently delivers fast and reliable delivery with careful, secure packaging that protects items and ensures they arrive in good condition. Customers highlight a wide and attractive selection of whiskies, competitive pricing, and clear, helpful communication from the sales team, contributing to smooth purchasing experiences. The overall experience is described as seamless from order to delivery, with strong satisfaction and repeat purchasing propensity. Packaging is noted as protective, and shipments are often on time or faster than expected, reinforcing trust and reliability.

All reviews

Alexandre F.

Published on 08/12/2017 à 09h23 following a purchase from 08/12/2017

Top-notch welcome and advice. Go there with your eyes closed and your credit card in hand, because you'll want to buy everything...

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Gérard M.

Published on 07/12/2017 à 20h33 following a purchase from 07/12/2017

GOOD CHOICE AND TOTAL SATISFACTION WITH THE SERVICE

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John

Published on 07/12/2017 à 16h48 following a purchase from 07/12/2017

Super! And very well packaged Thank you

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Mélodie

Published on 28/11/2017 à 13h33 following a purchase from 28/11/2017

I placed an order to have it delivered to a relay point and collected by my brother in Clermont (birthday). Result: apparently they didn't manage to have it delivered to a relay point, and sent it back to the 87, all without telling my brother or me anything about it! I'm trying to get it sent by post to Clermont, or to get my money back, but I don't hold out much hope.

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Response from Mon Whisky

Hello, we are sorry about this incident during the delivery of your order. The relay point refused the parcel presented by La Poste and it was returned to us. However, we don't understand your criticism of the after-sales service. You posted your review before contacting us to report the problem. You'll agree that it's difficult to find a solution when you don't know about it... Once we had received your e-mail, we dealt with the dispute the same day and reshipped a new parcel containing your order. Once again, we're sorry about this incident and understand your note. On the other hand, we find your comment about our after-sales service a little harsh, given the rapid handling of this malfunction. Sincerely, The MonWhisky.fr team

Isabelle V.

Published on 28/11/2017 à 13h11 following a purchase from 28/11/2017

Fast, as ordered. Perfect.

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Sasa

Published on 19/11/2017 à 22h56 following a purchase from 19/11/2017

Very reasonable price and fast delivery, I recommend!

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Jordi

Published on 18/11/2017 à 18h27 following a purchase from 18/11/2017

Very good site, choice, competitive prices and impeccable delivery. Would recommend

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Jérôme

Published on 13/11/2017 à 15h29 following a purchase from 13/11/2017

Many references and very good advice.

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Edmond R.

Published on 13/11/2017 à 12h44 following a purchase from 13/11/2017

Fast, beautiful packaging, well done. Now we just have to taste it.

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Philippe S.

Published on 12/11/2017 à 13h17 following a purchase from 12/11/2017

Everything went smoothly, with real-time tracking, short delivery times and efficient protective packaging... And I can't forget the attractive price.

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Jocelyne B.

Published on 09/11/2017 à 22h30 following a purchase from 09/11/2017

Large selection of wisky. Good presentation. Fast and careful delivery. Well protected. I will order again very soon

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Christophe H.

Published on 09/11/2017 à 11h59 following a purchase from 09/11/2017

Good range of products. Fast delivery.

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Patricia

Published on 05/11/2017 à 17h35 following a purchase from 05/11/2017

Very professional company. Fast delivery and well packaged product. I have already made several purchases on this site. Everything has always been perfect.

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Carole V.

Published on 02/11/2017 à 17h21 following a purchase from 02/11/2017

Excellent! I am very satisfied with my purchase and delivery! I would recommend

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Marco

Published on 28/10/2017 à 10h55 following a purchase from 28/10/2017

perfect, fast

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Madame A.

Published on 26/10/2017 à 18h13 following a purchase from 26/10/2017

Very competitive price.fast and careful shipping. Very good site.

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Marianne T.

Published on 26/10/2017 à 13h27 following a purchase from 26/10/2017

So far (2 orders), I am very happy with your products and services!

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Julian

Published on 23/10/2017 à 19h30 following a purchase from 23/10/2017

Very fair prices, mostly the cheapest on the web. Superb selection and excellent customer service. Extremely strong packaging! Thanks to the whole team!

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Philippe M.

Published on 23/10/2017 à 15h55 following a purchase from 23/10/2017

Very well packaged to preserve this magnificent millonario xo special reserve bottle. A true marvel.

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Geoffrey D.

Published on 19/10/2017 à 10h39 following a purchase from 19/10/2017

nothing to say. Fast delivery, well protected. Efficient

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Andy W.

Published on 16/10/2017 à 12h43 following a purchase from 16/10/2017

Hello,The packaging, the service was correct, the product was compliant, but the shipping was an unacceptable error! When you request a billing address and a delivery address, the least you can do is be consistent! I asked for a delivery to "another address" and another "name" than mine, as a result, the package was delivered to the right address but to my name ........... total confusion with the sender, the post office, I almost ended up with a complaint on my back ... In the end it is better but not thanks to Monwhisky.fr. I do not think it is a bad box (Monwhisky.fr), but in the future be careful in your shipments!

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Response from Mon Whisky

Hello, thank you for your comment but we don't understand it. We delivered to a different address but also to a different name than the billing address as requested on the order. As our shipping labels are automated, there is no possible confusion and, after checking with the Post Office, we have sent your parcel to the name and address requested. We are sincerely sorry for your dissatisfaction and suggest that you contact us to discuss the matter (we have left you a telephone message to this effect). Please do not hesitate to contact us again. Sincerely, the MonWhisky.fr team

Thomas

Published on 15/10/2017 à 20h44 following a purchase from 15/10/2017

Nice and quick

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Philippe

Published on 13/10/2017 à 16h34 following a purchase from 13/10/2017

Very well packed

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Published on 12/10/2017 à 21h19 following a purchase from 12/10/2017

Perfectly guided, thank you

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Romain D.

Published on 09/10/2017 à 13h28 following a purchase from 09/10/2017

Fast efficient perfect

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Anne

Published on 08/10/2017 à 16h46 following a purchase from 08/10/2017

Received on time, excellent quality packaging...I won't comment on the product, as it's for a gift, but so far I'm very satisfied with my purchase.

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Frédéric D.

Published on 08/10/2017 à 08h23 following a purchase from 08/10/2017

Excellent. I recommend without hesitation.

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Anne M.

Published on 07/10/2017 à 09h28 following a purchase from 07/10/2017

everything is perfect thank you

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Fiona

Published on 06/10/2017 à 17h37 following a purchase from 06/10/2017

For my first purchase I'm very happy: there's plenty of choice on the site, the parcel was received within the time limit announced, and above all the packaging was very careful. I will order again without hesitation.

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Pierre A.

Published on 05/10/2017 à 10h15 following a purchase from 05/10/2017

Top of the line, just have to taste this famous Nikka FTB !

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Radeck

Published on 29/09/2017 à 12h47 following a purchase from 29/09/2017

Product conformsQuick delivery

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Published on 22/09/2017 à 11h23 following a purchase from 22/09/2017

Very satisfied.

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Sandrine R.

Published on 15/09/2017 à 16h26 following a purchase from 15/09/2017

Delivery received very quickly.

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Michel H.

Published on 15/09/2017 à 10h54 following a purchase from 15/09/2017

Total satisfaction with the clarity of the site, the product offers and the delivery time.

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Patricia M.

Published on 14/09/2017 à 18h12 following a purchase from 14/09/2017

fast and good product

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Maximilien R.

Published on 14/09/2017 à 12h51 following a purchase from 14/09/2017

Excellent - everything went very smoothly, I highly recommend it.

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Marie

Published on 14/09/2017 à 11h41 following a purchase from 14/09/2017

Impeccable and very responsive service.

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Marc G.

Published on 14/09/2017 à 09h38 following a purchase from 14/09/2017

Order perfectly as described. Perfect parcel and packaging for optimum protection and fast delivery. Great!

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Laurent

Published on 10/09/2017 à 13h26 following a purchase from 10/09/2017

Excellent experience. Thank you very much.

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Client

Published on 10/09/2017 à 11h11 following a purchase from 10/09/2017

Very happy with the service, quick answers to questions and delivery! Plus a little gift in the package. I can't recommend it enough!

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