Customer reviews of MonCornerB

Hello Maëlys, Thank you for sharing your opinion on our site, we are delighted that you liked your order! For ecological reasons, our logistics team makes sure to choose the most suitable box size to avoid waste while protecting your products as best as possible for transport with cushioning paper :)

I am very satisfied with my order, just one small downside, maybe a bit too much packaging for nothing (cardboard).

Easy navigation, fast delivery and in good condition!

Hello Madam, Thank you for sharing your opinion! We are sincerely sorry that your experience on our site did not bring you complete satisfaction. For 10 years, MonCornerB has been evolving in a fair, equitable, and respectful approach. We offer a unique and exclusive selection of committed and ethical brands, regular new products, attractive offers, as well as an efficient logistical organization to ensure that your experience is the best possible. We work closely with the brands, most of which are artisanal, that we represent, so that our customers can indulge themselves and benefit from a nice additional gift in their package, almost with each of their orders :) We choose not to offer gift wrapping, as it is an additional service we provide, and not mandatory with the order. Our packaging is, in fact, beautiful reusable organic cotton pouches to evolve in an ethical and responsible approach as much as we can. Our discount vouchers, on the other hand, are not cumulative, in order to respect our suppliers and not discount their prices. The prices on our site are set by the brands and must be identical across all competitors. We update them according to the brands' directives and imposed deadlines. At MonCornerB, you also have the opportunity to enjoy our goodies bags 3 times a year, advantageous shipping costs and free shipping from €65, 24-hour shipping, fast delivery, as well as free returns for mainland France. Melody, our customer service fairy, is also available all week to advise you and answer your questions by email or phone. We sincerely apologize again for the expired cream. It unfortunately escaped the vigilance of our logistics team, and rest assured that we are doing everything possible to ensure that this does not happen again. Likewise, it happens that emails end up in spam. If you do not receive a response from us within 24 hours, please do not hesitate to call us and share your suggestions :) We are taking note of your comments and thank you for the time you took to share your opinion. The whole team joins me in wishing you a beautiful day!

SUMMARY: When positioning oneself in a luxury segment, one must offer luxury services. However, at MCB, I feel like I am granted the privilege of being allowed to shop with them, whereas it is the customer who grants them a privilege by shopping with them. I will never spend a dime at MCB again.

I have since raised these various points with them, and they only responded to point 6: my email, coming from a known address, would have landed in spam (they apparently did not check their spam for 1 month).

The responses to questions asked on the site by customers could be warmer ('have a nice day' and signed with a first name) because I find it cold and impersonal.

A few weeks ago, I suggested via email to MCB the addition of a nice new brand to their catalog, explaining why I liked these products. MCB has the right not to want to work with this brand, but politeness would have required them to respond to me (a simple acknowledgment would have sufficed), which they did not do.

Price much higher than on other sites. One of the products I paid €94 for on 03/10/20 has suddenly increased to €105, which is +11.7% (!).

MCB offers that your order be 'beautifully wrapped for gifting', except that it costs €3, even when your cart reaches €270 (!).

Despite a recent order of €270 (!), I could not combine the <€10 I had in my loyalty fund with the current offer (a €32 exfoliant offered for a purchase >€100).

Products 5*, service 1*. MCB sells fabulous products, but for me, it clearly does not live up to the products sold. I find that they are far from pampering their customers, and they have a totally inappropriate stingy side when selling such products at such prices.

Nothing to report...

Top order

It's super easy to place an order and it arrives very quickly. I was very happy and satisfied with the quality of the service, and I love the samples that allow me to discover and test products that I often end up buying. :)

Very responsive and friendly customer service. Quality products. Order received quickly.

A great e-shop, thank you!

Fast delivery, well-packaged product

Order sent super quickly and with care

Serious and quality site. Lots of choices. Fast and well-packaged deliveries.

Quality products offered, fast and careful delivery. I recommend.

Always a pleasure to order on mycornerB. Fast and careful shipping. Delighted with my purchases, the skin equal foundation from madara is just amazing! And what can I say about the Hurraw lip balm.. A wonder!!

Advice, quality product, speed of delivery: everything is top!

I appreciate the wide choice of organic products and the advice given on the site.

I knew this site before, still as precise and clear with easy navigation.

Very good

Very satisfied with my order, ultra fast delivery!

Super satisfied with my order! The products offered are great on Mon Corner B and the delivery is fast!

Very good experience! The selection is varied and the shipping is fast

I appreciate your site and the wide choice of products offered. However, finalizing the order is really laborious, even discouraging because there are so many pages and especially, the indications are poorly readable, in italics and in very pale pink. I always have to try several times.. That's why sometimes I order elsewhere... Too bad because everything else is perfect.

Very good organization!

Very fast shipping and good reference. Great product. I recommend.

Hello! Maybe a bit 'cheap' in samples... to spark desire!

Loyal to mycornerb for a few years now, the quality of the products is top and there is a choice :)

Very satisfied with my order and a very good delivery service.

Customer service available and attentive to its customers Easy navigation and a wide choice of brands Very generous sample policy Beautiful discovery ❤️

A nice discovery this site, I had heard a lot about it but I checked it out, it is the best ❤️

Very good

Speed of order processing. Package very well prepared.

Very satisfied with my order, quality product, carefully packaged.