Reviews MonCornerB

Bottle arrived full of spilled shampoo. As for the product itself, I don't have any feedback yet.

Order shipped quickly. But the care taken in preparation leaves something to be desired. Too many stock shortages as well.

I hope you have resolved the issue with the gift voucher. I appreciated your responsiveness and commercial gesture.

The notification of my package's arrival was done by mistake. I had to wait 2 more days compared to the notification email. A small error.

The products are often expensive but of good quality. The conditions to receive certain offers are not always clear and sometimes we do not receive the promised product.

I am disappointed by the color Just Sherry, too light for me. The actual shade is lighter than on the site. Delivery and welcome were flawless.

During a previous purchase, I received samples, among them a soap, which to my great surprise, was made from palm oil! For a site claiming to be organic and ethical, I found this very problematic, which is why I turned to other sites and decided to only order from you occasionally if I cannot find the products elsewhere. Wishing to know if you have improved, I am making a new attempt with your calendar.

Loyalty points cannot be combined with the offers proposed by the brands!

One of the products was damaged upon opening the package.

Some difficulties regarding the cart; as soon as we want to look at details about a product, it is added to the cart... in the end, one of the products was not ordered

Easy navigation but regarding the search bar, we cannot correct the words, we have to erase everything

I was delivered 9 days after the order.

I ordered products from the brand ODACITE: the rose exfoliating mask and the rose/neroli face mist. The jar of the mask was open and three-quarters full. I must admit that I had questions!! ...No safety seal.. These products are organic, quite expensive, so when you notice such a thing upon receipt,... The rose scent that I was supposed to find in the mask is not there at all and when I applied it to my face, I couldn't find the scrubbing effect!!! I am honestly bewildered.

I had to redo my cart no less than 6 times because shipping fees were charged even though the total amount of my order should have exempted me from them. However, the phone service is top-notch, I spoke with Mélodie who tried to find a solution and ultimately refunded me the shipping fees directly.

Practical, easy to access. Prices are a bit high but of good quality. Maybe offer a bit more promotion... You often have to reach a minimum of €150 to access preferential prices or benefits. This is not within everyone's budget. Delivery times can be a bit long.

I had a delivery problem that was resolved but it took a bit of time. However, the customer service was impeccable, very quick response and found a solution to resolve the issue.

The site is very good overall but the return procedure is too complex, you have to search for information, it's not clear.

I find the selection of products too expensive. We pay the price of luxury without knowing the brands.

Hello Catherine, Thank you for sharing your opinion on our site, we are sorry that your experience was not optimal. We do our best to ensure that product sheets provide you with the most detailed information possible, but we take note of your comments. Feel free to consult our Organic Beauty Guide, where you will find many tips, especially on how to choose the right foundation shade online. We are also happy to answer all your questions via product sheets or by email within 24 hours 🙂 Have a nice day!

Perfect from order to shipment!

Desktop navigation is fine but not on mobile! Personally, I have trouble using the site on mobile as that's how I usually shop. This could be a barrier for me to purchase.

Products 5*, service 1*. MCB sells fabulous products, but for me, it clearly does not live up to the products sold. I find that they are far from pampering their customers, and they have a totally inappropriate stingy side when selling such products at such prices.

Your delivery time needs to be reviewed as it is quite long compared to other sites. I ordered on another site (and it's not a big brand) the same day as my order with you, another beauty product and it took 2 days to a relay point and yours took more than 10 days, which is very long. Otherwise, I am happy with your site and my order.

Having sensitive skin, I thought I would find BIO compliant products without allergenic ingredients, unfortunately, this is not the case, I am disappointed.

Disappointed, prices are much higher than on other sites. Product arrived without its cardboard packaging from the brand itself. One wonders if the product has already been opened. (Nothing to do with the post, it was in a shipping box) For the 30 euros difference with another site, I could have had a few more samples as well... (Product at 133 euros)

Too many connection issues during the last order

Delivery time quite long

Hello Valérie, Thank you for taking the time to share your opinion on our site! However, as mentioned on our site and in our newsletter, the sampling system was suspended during Black Friday. Indeed, we simply cannot include samples in all packages during this period of high order volume. We are very pleased that the products listed on our site please you 🙂 We wish you a great day!

Products arrived open in the box and a cream spilled...