/10
★★★★★
based on 4232 reviews published
★★★★★
based on 4232 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The expiration date should have been specified
Acheteur Vérifié
purchased on 07/08/2022
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Answer from MonCornerB
Hello Sylvie, We thank you for taking the time to share your feedback on our site and we are sorry to hear that. Our team prepares your order with the utmost care. In order to find a solution, could you kindly let us know which product you are referring to at the following address: [email protected]? Have a very nice day!
2
/5
★★☆☆☆
You know it
Acheteur Vérifié
purchased on 01/08/2022
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Answer from MonCornerB
Hello Laure, Thank you sincerely for sharing your feedback. We are once again truly sorry for the inconvenience you experienced. We have reported this to the logistics department and are doing everything we can to ensure it does not happen again. Furthermore, we have processed the compensation for your order. We hope to see you again soon! Have a great day.
2
/5
★★☆☆☆
Very very disappointed with the summer box... I clearly regret my purchase, the products were generally rated very poorly on Yuka, with possible endocrine disruptors, even proven carcinogenic like titanium dioxide in the lip balm, which could potentially be ingested, and full of allergens, etc. I didn't even dare to pass the products to my sisters or friends because I couldn't accept the catastrophic composition... I thought I could trust MonCornerB blindly for beauty that also respects health, very disappointed. I still used the glitter sunscreen, which was very unpleasant to apply, greasy, thick, hard to absorb with a big white cast... the monoi oil was very average, nothing exceptional, the spray practical but otherwise no better than 3/4 of the commercial ones. The balm is nice except for the carcinogenic ingredient, but it doesn't last 5 minutes. Really a big disappointment. The Cut by Fred mask, on the other hand, was great as usual, it was the product I came to the site for, but I won't be fooled by the site's offers with products I don't know. Luckily it was on sale.
Acheteur Vérifié
purchased on 01/08/2022
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Answer from MonCornerB
Hello, We thank you for your feedback and are sincerely sorry to hear about your disappointment. Applications like Yuka do not take into account all the parameters of a formula and blacklist certain ingredients that are, however, 100% natural. However, these are not harmful ingredients if they are not contraindicated for the people using them. Regarding Titanium Dioxide, this component is only considered potentially dangerous in nanoparticle form, which is not the case here. We pay extremely close attention to the composition of our products in order to offer you only the best of natural cosmetics. For the sunscreen, it blends wonderfully on the face and gives it a pearlescent appearance, and its texture is also non-greasy. We are delighted that the mask suits you 🙂 We wish you an excellent day.
2
/5
★★☆☆☆
Difficult purchase because not possible via phone then summerbag unavailable so change. Order arrived the day before my departure. The little extra added was not what was planned, just products already ordered
Acheteur Vérifié
purchased on 25/07/2022
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Answer from MonCornerB
Hello Laetitia, Thank you for your message and I am sincerely sorry about that. It is indeed possible to place an order from your phone. If you encounter difficulties, I invite you to write to us or call us so that we can find a solution. Regarding the Summerbag, we are once again sincerely sorry for this inconvenience. We had then agreed to send you a nice kit containing 3 lovely gems. We hope that the rest of your order pleased you! Have a nice day
3
/5
★★★☆☆
Not all product photos are displayed. For makeup, it's better when you can see a photo of someone wearing the makeup and not just the product photo.
Acheteur Vérifié
purchased on 19/06/2022
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Answer from MonCornerB
Hello Aurélie, Thank you for your feedback on our site! Would you be so kind as to get back to us by email so that we can inform our concerned team? We hope that you are pleased with your order 🙂 Have a great day,
3
/5
★★★☆☆
The products are of good quality, however I had chosen creams for combination skin, according to the filters, but upon receiving my products I realized that some are for dry skin and I cannot use them, my skin cannot tolerate them. I am therefore disappointed because I trusted the filters.
Acheteur Vérifié
purchased on 14/06/2022
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Answer from MonCornerB
Hello, Thank you for taking the time to share your feedback regarding your experience on our site! We are sincerely sorry for this inconvenience and will forward this to our concerned team. Please feel free to contact us by email at [email protected] for any advice requests. We will be happy to recommend products suited to your needs 🙂 Have a great day,
3
/5
★★★☆☆
The site is not fast, the visuals do not display.
Acheteur Vérifié
purchased on 08/04/2022
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Answer from MonCornerB
Hello Sultan, Thank you for your feedback and I am sorry to hear that. Would you be kind enough to provide us with a screenshot of the visuals that are not displaying at the address [email protected]? This is so that we can report the issue to the relevant team. I wish you a great day!
3
/5
★★★☆☆
Fast and careful shipping. Good customer follow-up. However, the purchased product is a disaster. I have rarely seen such a disappointing foundation at this price. Maybe other products are better but I will not recommend.
Acheteur Vérifié
purchased on 05/04/2022
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Answer from MonCornerB
Hello Lisa, Thank you for your opinion and your order. Regarding the product received, it is a size offered by the brand to test the product before buying it in a larger size. Please feel free to write to us at [email protected], we would be happy to advise you on another shade or another foundation that would better meet your expectations. Have a nice day!
2
/5
★★☆☆☆
Bottle arrived full of spilled shampoo. As for the product itself, I don't have any feedback yet.
Acheteur Vérifié
purchased on 06/04/2022
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Answer from MonCornerB
Hello, We thank you for taking the time to share your opinion on our site! We are sorry that you encountered this issue. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a wonderful day!
3
/5
★★★☆☆
Order shipped quickly. But the care taken in preparation leaves something to be desired. Too many stock shortages as well.
Acheteur Vérifié
purchased on 23/02/2022
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Answer from MonCornerB
Hello Dominique, Thank you for your response and your order. We are doing everything we can to ensure that your orders are prepared with care. Unfortunately, sometimes transportation can be unkind to your package. We are sorry about that. We still hope that the products bring you complete satisfaction. Have a great day!
3
/5
★★★☆☆
I hope you have resolved the issue with the gift voucher. I appreciated your responsiveness and commercial gesture.
Acheteur Vérifié
purchased on 08/02/2022
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Answer from MonCornerB
Hello Caroline, Thank you for taking the time to share your feedback. We are still sincerely sorry for the inconvenience caused during your order. Our team is doing everything possible to remedy this issue. We hope you like your products and wish you beautiful (re)beauty discoveries on our e-shop. Have a great day!
3
/5
★★★☆☆
The notification of my package's arrival was done by mistake. I had to wait 2 more days compared to the notification email. A small error.
Acheteur Vérifié
purchased on 15/02/2022
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Answer from MonCornerB
Hello Eliot, Thank you for taking the time to share your feedback on our site. Your package has been shipped within 24 hours. Unfortunately, delays may occur for some packages during their transit by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a great day.
3
/5
★★★☆☆
The products are often expensive but of good quality. The conditions to receive certain offers are not always clear and sometimes we do not receive the promised product.
Acheteur Vérifié
purchased on 24/01/2022
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Answer from MonCornerB
Hello Sylvie, Thank you for sharing your opinion 🙂 As indicated on our site and during our email exchanges, the codes are not cumulative and it is necessary to enter the code related to the offer in the designated box in order to benefit from it. We thank you for your understanding and wish you a nice day!
3
/5
★★★☆☆
I am disappointed by the color Just Sherry, too light for me. The actual shade is lighter than on the site. Delivery and welcome were flawless.
Acheteur Vérifié
purchased on 21/01/2022
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Answer from MonCornerB
Hello Martine, Thank you for taking the time to share your feedback on our site! We are sorry that the shade of this product did not suit you. Please feel free to contact us by email and send us a photo of your face in natural light at [email protected]. We would be happy to advise you 🙂 Have a wonderful day!
3
/5
★★★☆☆
During a previous purchase, I received samples, among them a soap, which to my great surprise, was made from palm oil! For a site claiming to be organic and ethical, I found this very problematic, which is why I turned to other sites and decided to only order from you occasionally if I cannot find the products elsewhere. Wishing to know if you have improved, I am making a new attempt with your calendar.
Acheteur Vérifié
purchased on 20/10/2021
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Answer from MonCornerB
Hello Ella, Thank you for sharing your opinion on our site. The solid soap Dr Bronner does indeed contain palm oil, it ensures the necessary consistency that prevents the soaps from softening or liquefying too quickly. Dr Bronner's palm oil is produced sustainably, ethically, and fairly. The brand has, among other things, built its own project in Ghana that does not lead to deforestation, has eliminated intermediaries, and trains the local population in organic and reasoned agriculture. Please feel free to contact us by email at [email protected], we will gladly provide you with explanatory documents about the origin of this ingredient in Dr Bronner soaps. We also invite you to consult our charter on our site to learn all about how we select the referenced products. We hope that the advent calendar will please you and remain available by email or phone if you have any questions! Have a nice day
3
/5
★★★☆☆
Loyalty points cannot be combined with the offers proposed by the brands!
Acheteur Vérifié
purchased on 19/10/2021
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Answer from MonCornerB
Hello Sandra,
3
/5
★★★☆☆
One of the products was damaged upon opening the package.
Acheteur Vérifié
purchased on 04/08/2021
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Answer from MonCornerB
Hello Priscille, Thank you for sharing your opinion on our site 🙂 We are sincerely sorry for the inconvenience encountered, this issue has since been resolved. We hope your order has brought you complete satisfaction! Have a nice day!
3
/5
★★★☆☆
Some difficulties regarding the cart; as soon as we want to look at details about a product, it is added to the cart... in the end, one of the products was not ordered
Acheteur Vérifié
purchased on 15/07/2021
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Answer from MonCornerB
Hello Emmanuelle,
3
/5
★★★☆☆
Easy navigation but regarding the search bar, we cannot correct the words, we have to erase everything
Acheteur Vérifié
purchased on 30/06/2021
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Answer from MonCornerB
Hello Steeve,
3
/5
★★★☆☆
I was delivered 9 days after the order.
Acheteur Vérifié
purchased on 01/06/2021
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Answer from MonCornerB
Hello Magali,
3
/5
★★★☆☆
I ordered products from the brand ODACITE: the rose exfoliating mask and the rose/neroli face mist. The jar of the mask was open and three-quarters full. I must admit that I had questions!! ...No safety seal.. These products are organic, quite expensive, so when you notice such a thing upon receipt,... The rose scent that I was supposed to find in the mask is not there at all and when I applied it to my face, I couldn't find the scrubbing effect!!! I am honestly bewildered.
Acheteur Vérifié
purchased on 16/04/2021
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Answer from MonCornerB
Hello Brigitte, Thank you for sharing your opinion on our site. After checking, we confirm that the quantity of product received is indeed correct. Odacité products do not have a seal, however, their production is subject to rigorous quality controls and this does not alter the quality of the product. The product you received contains 50ml. We really like this treatment which allows you to achieve a true baby skin! We recommend applying it in a thin layer on the face and leaving it on for 10 minutes, it is very gentle on the skin. The pores will be tightened and the complexion's radiance boosted thanks to the enzymatic exfoliation. Do not hesitate to contact us for any questions! Have a nice day.
3
/5
★★★☆☆
I had to redo my cart no less than 6 times because shipping fees were charged even though the total amount of my order should have exempted me from them. However, the phone service is top-notch, I spoke with Mélodie who tried to find a solution and ultimately refunded me the shipping fees directly.
Acheteur Vérifié
purchased on 01/04/2021
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Answer from MonCornerB
Hello Emmanuelle, Thank you for sharing your opinion on our site 🙂 We sincerely apologize for the inconvenience encountered, this issue has since been resolved. We hope your order has brought you complete satisfaction! Have a nice day!
3
/5
★★★☆☆
Practical, easy to access. Prices are a bit high but of good quality. Maybe offer a bit more promotion... You often have to reach a minimum of €150 to access preferential prices or benefits. This is not within everyone's budget. Delivery times can be a bit long.
Acheteur Vérifié
purchased on 22/03/2021
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Answer from MonCornerB
Hello Corinne, Thank you for sharing your opinion on our site. We offer many varied and advantageous offers on the site as well as on the brands we distribute, you can find them all on our
3
/5
★★★☆☆
I had a delivery problem that was resolved but it took a bit of time. However, the customer service was impeccable, very quick response and found a solution to resolve the issue.
Acheteur Vérifié
purchased on 18/03/2021
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Answer from MonCornerB
Hello Gilberte, Thank you for sharing your opinion on our site. We are once again sincerely sorry for the inconvenience encountered and hope that the products have brought you complete satisfaction 🙂 Have a nice day!
3
/5
★★★☆☆
The site is very good overall but the return procedure is too complex, you have to search for information, it's not clear.
Acheteur Vérifié
purchased on 23/03/2021
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Answer from MonCornerB
Hello Julia, Thank you for sharing your opinion on our site. We take note of your comments and are currently working to improve this point 🙂 We are delighted that you like the site! Have a nice day.
3
/5
★★★☆☆
I find the selection of products too expensive. We pay the price of luxury without knowing the brands.
Acheteur Vérifié
purchased on 08/03/2021
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Answer from MonCornerB
Hello Cécile, Thank you for sharing your opinion on our site. We do our best to offer an eclectic selection for all budgets while maintaining our values and what we believe in, which is to offer beautiful ethical brands with clean and effective compositions without compromising on pleasure. A new brand at a sweet price will soon be joining the site! Feel free to use the 'price' filter during your searches, or to reach out to us if you have any questions about a product, we will be happy to respond 🙂 We are taking note of your comments and wish you a lovely day.
3
/5
★★★☆☆
Hello Catherine, Thank you for sharing your opinion on our site, we are sorry that your experience was not optimal. We do our best to ensure that product sheets provide you with the most detailed information possible, but we take note of your comments. Feel free to consult our Organic Beauty Guide, where you will find many tips, especially on how to choose the right foundation shade online. We are also happy to answer all your questions via product sheets or by email within 24 hours 🙂 Have a nice day!
Acheteur Vérifié
purchased on 04/03/2021
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Answer from MonCornerB
Very good site, easy to use
3
/5
★★★☆☆
Perfect from order to shipment!
Acheteur Vérifié
purchased on 19/02/2021
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Answer from MonCornerB
I appreciate the advice for skin type for each care product
3
/5
★★★☆☆
Desktop navigation is fine but not on mobile! Personally, I have trouble using the site on mobile as that's how I usually shop. This could be a barrier for me to purchase.
Acheteur Vérifié
purchased on 27/12/2020
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Answer from MonCornerB
Hello Juliette, Thank you for leaving your review on our site. We do our best to make mobile navigation as pleasant as possible. We take your comments into account and will do what is necessary to optimize your experience 🙂 Have a great day!
2
/5
★★☆☆☆
Products 5*, service 1*. MCB sells fabulous products, but for me, it clearly does not live up to the products sold. I find that they are far from pampering their customers, and they have a totally inappropriate stingy side when selling such products at such prices.
Acheteur Vérifié
purchased on 03/10/2020
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Answer from MonCornerB
The percentage of the purchase amount accumulated in loyalty points is low (4%), the loyalty fund is only valid for a short time (1 year), and each euro spent does not count (increments of €5).