/10
★★★★★
based on 4232 reviews published
★★★★★
based on 4232 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Too long a delay and shipping costs. Ridiculous sample
Christine C.
purchased on 02/05/2025
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Answer from MonCornerB
Hello Christine,
Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not give you complete satisfaction. Regarding delivery times, you placed your order on 02/05 in the afternoon, your order was shipped on Friday, May 3rd, and you received it on May 6th. We guarantee same-day shipping for all orders placed before noon, so it is normal that your order was shipped on the 3rd. Delivery takes 48 hours on business days, so it is also normal that you received your package on Tuesday the 6th. Moreover, you benefited from free shipping, a luxury kit of 5 samples, and the spring bag offer which included 5 full-size and travel-size products worth a total of €70. To be frank, we do not quite understand your comment but I would be happy to discuss with you to see how we can improve 🙂 Have a nice day
Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not give you complete satisfaction. Regarding delivery times, you placed your order on 02/05 in the afternoon, your order was shipped on Friday, May 3rd, and you received it on May 6th. We guarantee same-day shipping for all orders placed before noon, so it is normal that your order was shipped on the 3rd. Delivery takes 48 hours on business days, so it is also normal that you received your package on Tuesday the 6th. Moreover, you benefited from free shipping, a luxury kit of 5 samples, and the spring bag offer which included 5 full-size and travel-size products worth a total of €70. To be frank, we do not quite understand your comment but I would be happy to discuss with you to see how we can improve 🙂 Have a nice day
3
/5
★★★☆☆
I made my purchases and the experience went well. The order amount is significant to get free shipping. I regret not benefiting from any special advantages or a nice birthday offer. The samples are good.
Laure P.
purchased on 17/04/2025
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Answer from MonCornerB
Hello Laure,
Thank you for sharing your feedback and I am sorry that your experience did not give you complete satisfaction. Delivery is free from €65 at a relay point and from €100 at home. The carriers have recently drastically increased their costs, so we had no choice but to raise the threshold for free home delivery. However, it will only cost you €2.5 between €65 and €100 for home delivery. We offer a birthday offer, you should have received an email about this a week before your birthday. Did you not receive it? Moreover, our OFFERS page is full of promotional offers and discount vouchers to use depending on the products included in your cart. Finally, from the first €1 spent, you are enrolled in our loyalty program, which also allows you to convert your accumulated points into vouchers. Don't hesitate to reach out to us at [email protected] during your next order to benefit from your advantages 🙂 Have a nice day
Thank you for sharing your feedback and I am sorry that your experience did not give you complete satisfaction. Delivery is free from €65 at a relay point and from €100 at home. The carriers have recently drastically increased their costs, so we had no choice but to raise the threshold for free home delivery. However, it will only cost you €2.5 between €65 and €100 for home delivery. We offer a birthday offer, you should have received an email about this a week before your birthday. Did you not receive it? Moreover, our OFFERS page is full of promotional offers and discount vouchers to use depending on the products included in your cart. Finally, from the first €1 spent, you are enrolled in our loyalty program, which also allows you to convert your accumulated points into vouchers. Don't hesitate to reach out to us at [email protected] during your next order to benefit from your advantages 🙂 Have a nice day
3
/5
★★★☆☆
Excellent products, fast delivery. However, the after-sales service never understood the subject of my request, the exchanges were out of this world.
Celine L.
purchased on 19/04/2025
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Answer from MonCornerB
Hello Céline,
Thank you for sharing your feedback, we are delighted that your experience on our site went well.
Indeed, we acknowledge that there was a misunderstanding during our exchanges, and we are sincerely sorry for that. We hope that your next order will bring you complete satisfaction.
Rest assured that our team works every day to improve the quality of our exchanges and to provide the best possible experience for our customers.
Thank you for sharing your feedback, we are delighted that your experience on our site went well.
Indeed, we acknowledge that there was a misunderstanding during our exchanges, and we are sincerely sorry for that. We hope that your next order will bring you complete satisfaction.
Rest assured that our team works every day to improve the quality of our exchanges and to provide the best possible experience for our customers.
2
/5
★★☆☆☆
Too many sample type formats well below my expectations
Forest A.
purchased on 02/04/2025
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3
/5
★★★☆☆
Package received in very poor condition but Mondial Relay repackaged the parcel and the products were not damaged
Anne-sophie M.
purchased on 22/03/2025
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Answer from MonCornerB
Hello Anne-Sophie,
Thank you for your feedback. We are sincerely sorry for this inconvenience. We will gladly include a small gift as compensation in your next order.
Thank you for your feedback. We are sincerely sorry for this inconvenience. We will gladly include a small gift as compensation in your next order.
3
/5
★★★☆☆
The packaging was damaged... but customer service is attentive!
Durgai P.
purchased on 06/03/2025
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3
/5
★★★☆☆
Disappointed by the processing time, they do not respect the times indicated on their site. No samples. Delivery costs are high compared to other sites.
Cécile G.
purchased on 24/11/2024
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Answer from MonCornerB
Hello, We have just become aware of your feedback. I am sorry that your experience on our site did not meet your expectations. You benefited from the promotional offer of our Magic Weekend, which was a 15% discount on your order. As specified in the conditions of this offer, no samples were added to the packages. Furthermore, since your order exceeded €65, you did not pay for shipping. As stated in our delivery conditions, any order placed on the weekend is only processed from Monday, and therefore shipped within 24 hours, which was precisely the case for your order. Have a nice day.
3
/5
★★★☆☆
I really like your site but recently I saw a product with non-clean ingredients and banned in organic. I am quite disappointed.
Anne-laure L.
purchased on 21/09/2024
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Answer from MonCornerB
Hello Anne-Laure, Thank you for taking the time to share your feedback on our site 🙂 All our products meet a specific charter. We scrutinize the composition of each new product before it is listed on our site. Would you be so kind as to email us the product you are referring to? We can then provide you with more information. Have a great day!
2
/5
★★☆☆☆
Product that was supposed to be sealed but wasn't properly. Dried cream was on the edge of the jar and the protective seal came off by itself because it was poorly placed and sealed... Message sent to customer service nearly a week ago, no response since. At €130 for the cream, I expected a sealed jar as it should be without dried cream on the edge... and at least a response from you. I have ordered several times without issues but I admit I am disappointed with the lack of feedback from you.
Oa M.
purchased on 29/04/2024
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Answer from MonCornerB
Hello, Thank you for your message and sorry for this issue. Unfortunately, we were not aware of your message. That is why we were unable to respond to you. We have contacted you directly by email to find a solution 🙂 Please feel free to reach out with any questions. Have a great day!
3
/5
★★★☆☆
Very disappointed not to have received any samples in my order, it is written on the site that beyond 100€, 5 samples are provided... This is the first time I order here and the first time that I have really received no samples.
Alice C.
purchased on 01/11/2023
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Answer from MonCornerB
Hello Alice, Thank you for taking the time to share your experience on our e-shop. As stated on the product page of our Advent Calendar, we do not add extra samples to calendar orders. This is for logistical reasons. We appreciate your understanding 🙂 We sincerely hope that you will enjoy the treasures in the calendar. We have outdone ourselves, as every year, to create a beautiful calendar filled with beauty gems for you. The entire MonCornerB team wishes you a lovely day!
3
/5
★★★☆☆
Significant decrease in the quality of the goodie bag and products.
Laetitia P.
purchased on 19/09/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your feedback on our site. Our logistics team does its utmost to prepare your orders with care. However, we are sincerely sorry that the packaging of your order did not meet your expectations. We will escalate this! Please feel free to reach out to us by email so that we can understand what happened 🙂 Have a great day!
2
/5
★★☆☆☆
Disappointed with the birthday gift. The size is too small and it expires next month.
Najete B.
purchased on 25/08/2023
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Answer from MonCornerB
Hello Najete, Thank you for taking the time to share your feedback regarding your experience on our e-shop. We are sincerely sorry that the birthday gift you received did not meet your expectations. We do our best to select birthday gifts that we think you will like based on our stock. Regular checks are also carried out by our logistics team to ensure the proper compliance of the products you receive. However, we are confused that this was not the case this time. Please feel free to contact us by email so that we can find a solution 🙂 Have a great day!
3
/5
★★★☆☆
The delivery took more than 20 days, it was supposed to be a birthday gift and it arrived very late with no compensation.
Alexandra A.
purchased on 10/08/2023
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Answer from MonCornerB
Hello Alexandra, Thank you for taking the time to share your feedback on our site. Your package has been shipped within 24 hours. Unfortunately, delays may occur for some packages during their transportation by the carriers, which is completely beyond our control. We are sorry for this issue and hope that your order has brought you complete satisfaction! We wish you a wonderful day.
3
/5
★★★☆☆
The colors in the photos for the lipsticks are not representative of reality. So, I am a bit disappointed with my purchase...
Angélique T.
purchased on 26/07/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site. We are sorry to read that the lipsticks do not meet your expectations 🙁 We do our best to describe the colors of the products and to add photos that best represent the products. Would you be so kind as to get back to us by email at [email protected] so that we can assist you and find a solution? Have a nice day!
2
/5
★★☆☆☆
Item is expensive compared to other shops. Review the sales service. I will not order again.
Sophie L.
purchased on 26/06/2023
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3
/5
★★★☆☆
Average, average!
Vinolia G.
purchased on 31/05/2023
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Answer from MonCornerB
Hello Vinolia, thank you sincerely for sharing your opinion. We invite you to complete it in order to understand what displeased you during your experience on our e-shop. This is to share your experience in more detail with other customers 🙂 I wish you an excellent day!
2
/5
★★☆☆☆
I did not receive the shade I ordered. I gave it away because it did not suit me.
Lina T.
purchased on 08/05/2023
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Answer from MonCornerB
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. Would you be kind enough to get back to us by email at [email protected] please? This is so we can find a solution. Have a nice day 🙂
3
/5
★★★☆☆
The site is a bit confusing, too many brands, it's hard to get an idea of the quality of the brands offered. We would also like more advice.
Morgane E.
purchased on 30/04/2023
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Answer from MonCornerB
Hello Morgane, Thank you for taking the time to leave your feedback! We offer several brands and quality products so that every customer can find happiness according to their needs and budget. For more advice, please do not hesitate to contact us by email at [email protected], by chat, or by phone 🙂 Have a nice day.
2
/5
★★☆☆☆
The free gift was perfect, however the Umai detox shampoo I purchased was not even packaged in its original box but in bubble wrap, and upon unpacking it looks much smaller than usual and has an appearance as if it had already been used and repackaged... slightly unacceptable given the price of the product and the 'standing' of your site.
Pauline D.
purchased on 02/04/2023
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that the Umaï product you received did not meet your expectations. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for a review if you wish to adapt it so that we can publish it. To find a solution, I invite you to contact us by email at [email protected]. Have a wonderful day!
3
/5
★★★☆☆
I contacted you on Instagram and received no response. In the Christmas pouch, the RMS blush smells rancid and is unusable. I am very disappointed.
Gaëlle D.
purchased on 11/03/2023
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Answer from MonCornerB
Hello Gaëlle, Thank you for your message and I am sincerely sorry for this inconvenience. We are committed to answering all your questions, as far as possible. I am sorry that your message was overlooked... Would you be so kind as to write to us at [email protected]? Looking forward to hearing from you, I wish you a very nice day!
3
/5
★★★☆☆
I am delighted with the navigation on your site, the only problem is the product I bought which is a very bad lip ink: it spreads poorly and then breaks down very quickly on the lips.
Joelle G.
purchased on 08/03/2023
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Answer from MonCornerB
Hello Joëlle, Thank you for your review 🙂 Please feel free to contact us at [email protected] so that we can address your issue as soon as possible. Have a great day.
3
/5
★★★☆☆
Item in glass bottle received as a welcome gift broken and liquid spilled in the package
Acheteur Vérifié
purchased on 12/02/2023
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Answer from MonCornerB
Hello Pascale, We thank you for giving your feedback on your experience with MonCornerB. Would you be so kind as to send us an email at [email protected] so that we can compensate you as soon as possible? Have a great day.
3
/5
★★★☆☆
Happy with the delivery service and navigation, I really like the site. However, the product I ordered does not meet my expectations. I had the other Ilia mascara (white tube) and its quality is incomparable! This one runs and clumps. I will reorder the white one, which is annoying at the price of these mascaras ^^
Acheteur Vérifié
purchased on 01/02/2023
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Answer from MonCornerB
Hello, We thank you for taking the time to share your feedback on our site! We are sorry that this product did not suit you. According to the Verified Reviews policy, we are unable to publish it as it does not concern your shopping experience on our site, such as navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a wonderful day!
2
/5
★★☆☆☆
I might have appreciated my delivery more if the ordered products were the ones received.
Acheteur Vérifié
purchased on 10/12/2022
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Answer from MonCornerB
Hello Guy, Thank you for sharing your opinion. We are sincerely sorry for this inconvenience. I invite you to send us a little email at [email protected]. We can then find a solution 🙂 Have an excellent day!
3
/5
★★★☆☆
Disappointed to have received the product 'We want a doll's complexion' from Atelier Nubio with an expiration date of late December 2022. The Atelier Nubio site mentions a shelf life of 12 months.
Acheteur Vérifié
purchased on 17/11/2022
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our site! We are sorry that this product did not suit you. According to the Verified Reviews charter, we are unable to publish it as it does not concern your shopping experience on our site, namely navigation, shipping speed, product availability... We will therefore send you a request for feedback if you wish to adapt it so that we can publish it. Have a great day!
3
/5
★★★☆☆
Easy purchase
Acheteur Vérifié
purchased on 13/11/2022
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Answer from MonCornerB
Hello, Thank you for your opinion 🙂 Have a nice day
3
/5
★★★☆☆
Hello, following my order of 138 euros, I received, as agreed, 'the big surprise' in my package: the body brush. Very disappointed, I already had one!...
Acheteur Vérifié
purchased on 22/11/2022
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Answer from MonCornerB
Hello Edith, Thank you for taking the time to share your opinion about your order on our e-shop. We are sincerely sorry that the big surprise offer did not meet your expectations. The MonCornerB dry brush was part of our selection of large format gems. We sincerely hope that the rest of your order and the products you ordered please you. Have a great day.
2
/5
★★☆☆☆
The calendar is really too expensive for this, either include more efficient products
Acheteur Vérifié
purchased on 14/10/2022
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Answer from MonCornerB
Hello, Thank you for taking the time to share your opinion on our Advent Calendar. We put all our love into creating this beautiful calendar, with brands and products that we particularly cherish 🙂 However, we are sorry that the content did not meet your expectations and that you are not fully satisfied. Please feel free to reach out to us with any questions, we would be happy to assist you! Have a great day
2
/5
★★☆☆☆
I purchased a Kajar Weiss foundation on the site. Unfortunately, there was a batch issue and the product was unusable. With proof, I requested a solution from customer service. Initially a bit slow, as waiting for a response from the brand which suggested mixing the product (…), I was kindly assisted by Krista. Very responsive, we were able to find a solution together. A pity for the product and the rather slow response from the brand, but delighted with the response from corner b.
Acheteur Vérifié
purchased on 09/09/2022
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Answer from MonCornerB
Hello Laura, Thank you for taking the time to share your experience. We are once again sincerely sorry for the inconvenience regarding your foundation. We hope to see you again soon on our e-shop 🙂 Have a nice day!
3
/5
★★★☆☆
Satisfied with my purchase after seeing it over time but I think the shampoo is good
Acheteur Vérifié
purchased on 29/08/2022
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Answer from MonCornerB
Hello Agnès, Thank you for your order and your feedback! Please feel free to share your feedback regarding the shampoo after use 🙂 Have a nice day