Multimalin consistently delivers engaging and playful learning experiences that make memorizing multiplication tables and verb conjugations enjoyable for children. Customers highlight fast, reliable shipping and access to helpful videos and cards that allow immediate start and ongoing practice, with many noting rapid progress and increased confidence. The method is described as simple, effective, and suitable for various learning needs, including children with dyslexia or other learning difficulties, with reports of kids eagerly returning to sessions and continuing to use the card game. Overall, families praise the visible gains, the motivating format, and responsive support.
Thank you for your positive feedback! We are delighted! Feel free to talk about our site multimalin.com to those around you!
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Yasemin E.
Rating: 1 out of 5
following a purchase from 13/09/2024
Not as effective
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Aurélie G.
Rating: 2 out of 5
following a purchase from 18/08/2024
The drawings are not very beautiful, my 8-year-old son is not very excited about it... we'll see with time for the little one, he is 2 years old... We still have time!
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Stéphanie N.
Rating: 2 out of 5
following a purchase from 26/04/2024
The stories are a bit complicated and less simple and fast than I thought. I think the idea is good but the story needs to be reviewed.
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Gaelle P.
Rating: 1 out of 5
following a purchase from 05/02/2024
I have been waiting for my order for 2 weeks which was for a birthday. I am very dissatisfied with the delivery service!
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Bouhlel N.
Rating: 1 out of 5
following a purchase from 15/10/2023
I am very disappointed, because at the time of my purchase there was an offer that stated that I could access the cartoon online upon receipt of the package, it turns out that there is no code or anything that gives me access to the Internet to watch the cartoon, as I do not have a computer to view the CD, I find myself unable to enjoy this purchase
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Response from Multimalin
Hello, The access link to the online video animations was sent by email as soon as the order was placed. The email may have gone to spam. We just sent it again by another email. Check your spam folder in your email. Also, you can request help at [email protected] Best regards, the MULTIMALIN team
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Christelle F.
Rating: 2 out of 5
following a purchase from 15/10/2023
I had taken advantage of a promotional offer and in fact everything that was announced as a gift was not included in the package. No response from customer service
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Response from Multimalin
Hello, The customer service just tried to reach you by phone. The bonuses (gifts you mentioned) are sent by email. Check your spam if needed. Also, you can request help by email at [email protected] We want everything to be in order for you as soon as possible. Best regards, the MULTIMALIN team
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Couet M.
Rating: 2 out of 5
following a purchase from 11/07/2023
The game is tkt in its box!!! NO instructions!!
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Response from Multimalin
Hello, The customer service has intervened. The rules of the card game are on one of the cards. Also, the rules of the game have just been sent to you as an attachment in another email from customer service. Check your spam if needed. We wish you much enjoyment in using MULTIMALIN with the children you care for. Best regards, the MULTIMALIN team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2022
CD unusable because damaged
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2022
really very disappointed with the product meanwhile I got fooled once again, I was told that I would have my space on the site, just hot air
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2022
Meh, wasted money! My 11-year-old son didn't get into it at all!
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Response from Multimalin
Hello, We are sorry that this does not work for your child and I am surprised because the method is designed to work for all children. You bought this method because you needed help so I feel responsible to ensure that you have used the approach as recommended. Did you properly carry out the verbalization step which consists of using language (talking/telling) while looking at the image or video? Indeed, our brain needs language to create mental images. Without this, the method cannot work. Can you check that you have animated the memorization sessions with language referring to the model provided by the author in this short video? Here is a video that shows you how to animate a session. I think this could help you: https://www.youtube.com/watch?v=_yryZlLvwtg&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=22 Otherwise, try again by verbalizing while looking at the image or video. Here is a video where you will see me animate a memorization session with a child showing the importance of verbalization: https://www.youtube.com/watch?v=fQ5bjy5Xo5k&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=318 If the item does not suit you, you can return it to us (as indicated in the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2022
My package arrived at number 2 of my street, dropped behind a mailbox with letters while I live at 33.. The address was correctly written. Fortunately, I have nice and honest neighbors.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2022
The person on the phone is charming and does everything she can to help but personally, I have a big problem with the carrier. They are clearly delegating.... No one knows where the package is. Private carrier sends an email to reschedule the delivery but does not recognize the package numbers and this has happened twice. I have spent a lot of time and already twice and I still do not have the package. On the phone, they tell me that you are responsible and that it is up to you to help me resolve the problem. However, I must say, the person who answers at your end is GREAT and tries to help but faces the same problem as I do...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2022
Still no package received!!! Order placed on April 29, 2022. I am redirected to the logistics platform which indicates that the package is being prepared!! Subsequently, the platform asks me for a bank account number! I am not asking for a refund but I want to receive my order!!!! The form from this platform raises questions!!!! They do not need my bank account number to send me a package!!
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Response from Multimalin
Hello, We have just checked your file. Customer service has already intervened. A second delivery of your package organized on 18/05/2022 is in progress. Here is the tracking link for your package: https://track.cubyn.com/CUB223920344 Delivery is scheduled for May 24, 2022, at the chosen pickup point. We wish you a good reception. Best regards, The MULTIMALIN team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/12/2021
The delivery arrived more than a day late and I did not receive the six euros promised on their site, but I don't find that exceptional either
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Response from Multimalin
Hello, Here is the tracking link for your package: https://track.cubyn.com/CUB935228305 You found the delivery too long, so just click on 'report an incident' (from the link above). Our logistics platform will respond to your request. We wish you a pleasant day. The MULTIMALIN team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/11/2021
Order placed on 11/6 and in preparation since 11/8. It was supposed to arrive in 2 days... it is now 12/1 and despite the messages I have received no response. Non-existent customer service, we don't even know where to address to cancel the order. The method may be good but the customer service is worse than useless.
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Response from Multimalin
Hello,
As I just indicated during our phone exchange, we respond to all emails and calls every day. As a reminder, customers can write to us at [email protected] or from the 'Contact us' page whose link is found on the homepage of the official multimalin.com site. Our phone exchange helped to understand why we had not received your messages: you had not sent an email but you had used the communication tool provided in your client area regarding the tracking of your order. We will do what is necessary with our technicians so that no bug can occur again in the future at this location. However, for a faster processing of messages, I advise sending emails directly or calling as I indicated at the beginning of this message. On behalf of the entire team, I extend our apologies and wish you an excellent day.
Best regards,
Matthieu Protin, Multimalin Editions
Manager
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/10/2021
I only received the main package but I'm still missing access to the tables and online spelling.. despite my follow-ups
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Response from Multimalin
Hello,
We are sorry if you did not receive the access links to the online videos right after your order by email. The email may have been directed to your spam folder (this happens sometimes). As mentioned just now by phone, we have just manually sent you the access link to your digital space by another email. We are glad that everything is finally in order for you regarding the receipt of all the items from your order to date.
We apologize for the inconvenience caused and wish you a pleasant day.
Best regards,
The team at multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/09/2021
Order not received
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Response from Multimalin
Hello,
We have just checked your file.
On our side, the package is marked as 'delivered'.
Here is the tracking link for your package:
https://track.cubyn.com/CUB186752080
If this is not the case, the document to fill out and sign has been sent to you by another email to return to us in order to do what is necessary. Check your spam if needed. We remain at your disposal to respond to your request.
Best regards,
Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/07/2021
Price varies from simple to triple if you want to be on computer or tablet. Impossible to vary the supports which are however important to help with children's learning. Friendly customer service but does not help at all. If I had to do it again, I would not buy!
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Response from Multimalin
Hello, I think you are talking about the site that corresponds to online access. We will therefore update your account. You will receive an email with your access link and your password. The important thing in using the method is to have the child verbalize. Best regards, the Multimalin team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/04/2021
Despite all the good publicity, I find the method very complex, I regret my purchase which I do not use at all
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Response from Multimalin
Hello,
We are sorry that it does not work for your child and I am surprised because the method is designed to work for all children. You bought this method because you needed help so I feel responsible to ensure that you have used the approach as recommended. Did you properly carry out the verbalization step which consists of using language (talking/telling) while looking at the image or video? Indeed, our brain needs language to create mental images. Without this, the method cannot work. Can you check that you have animated the memorization sessions with language referring to the model given by the author in this short video?
Here is a video that shows you how to animate a session.
I think this could help you:
https://www.youtube.com/watch?v=_yryZlLvwtg&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=22
Otherwise, try again by verbalizing while looking at the image or video.
Here is a video in which you will see me animate a memorization session with a child that shows the importance of verbalization:
https://www.youtube.com/watch?v=fQ5bjy5Xo5k&list=UUwLfDMfCp6DCIK1ITsT_V3g&index=318
Best regards,
Matthieu Protin, manager
And the team at the service of multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2021
Bad
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Response from Multimalin
Hello,
We are sorry for the problem encountered.
The access link you ordered has been sent again by another email in response to your complaint on contact us (at the bottom of the multimalin.com site).
The email may have gone to your spam folder.
We have just created a new sending of your access link to the online video animations to the email address indicated on your customer file.
Did you receive it well?
We remain at your disposal.
We wish you a pleasant day.
Best regards,
Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2021
My order never arrived and despite reporting it... No response to this day. Order placed on 13/2/21
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Response from Multimalin
Hello, The customer service has checked your file and has intervened. The tracking link for your new package has been sent to you by another email. Check your spam folder if necessary. Also, a link to access the multimalin video animations has been offered and sent to you by another email. We wish you much pleasure in using the learning with MULTIMALIN. We apologize for the inconvenience caused and wish you a pleasant day. Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2021
Order never received
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/01/2021
If the application were downloadable and not online, it would be ideal! The complexity of the connection, retrieving the password, the risk that children go online... not great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2020
The order was easy to place, however, I want to point out that your site is not secure because my card was hacked at the time of payment. Furthermore, during delivery, the products were loose in the box even though it was a gift pack for my niece; I had to wrap it in a small box so that the products would be presentable.
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Response from Multimalin
Hello, Our site uses the most effective protection systems such as using a URL that starts with 'https' and our payment methods are the most reliable and widely used in the world (Stripe for credit card payments and PayPal). More than 100,000 customers have already ordered from our store and no problems of this kind have been reported. We use the services of 'Verified Reviews' (an independent organization) to collect customer reviews 15 days after their orders and the level of satisfaction with the customer experience is excellent with a rating of 4.7/5. Regarding the product, you must have confused it with the complete pack whose items are stored in a case. Nowhere is it indicated that the items of the French pack are stored in a case or a box. I take this opportunity to highlight the advantageous price and the many gifts that this French pack offers compared to a separate order of the different elements of this French pack.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2020
I ordered three decks of cards. They delivered twice in the evening while the school was closed. Do you know how much three decks of cards cost me? 100 Canadian dollars. I was ready to pay for the exchange rate, but I also had to pay for delivery + the exchange rate and I also paid for customs... these three decks of cards (3!!!!!!) cost me 100$. If I had known beforehand, I would never have ordered them even though I love the approach!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2020
the person speaks too fast in the videos! My son has no learning problems, quite the opposite. In fact, we live in Mexico and his language of life outside the home has been Mexican for 5 years (he was about to turn 3 when he arrived). We only speak French at home but he lacks the learning of the rules of French. That's what we wanted with this course.
But I realize that the videos go too fast and even repeating them 10 times, for a child who is not in the French school system, it does not work as much as I would have thought.
Disappointed. It becomes a hassle to make him watch.
I still hope to have a click when we receive the physical books.
I had to download the videos to make him listen to them slowly. At least, the distorted voice makes him laugh
So, no, I am not satisfied and I would not recommend this product to others.
The price is far too high compared to what is obtained to help children.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2020
I do not have access to all the tables on the Android application, I have to pay and I can't get information to fix this.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2020
I am a bit disappointed with the multiplication pack at 17€. I may have made the wrong choice.
My 9-year-old son did not engage at all. I thought I could cast it on my TV but I can't. On my phone, it's not great.
For each multiplication, you have to hit play again. So he quickly stopped...
I should have maybe taken a DVD to put on the TV.
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Response from Multimalin
Hello,
We are sorry for the problem encountered.
However, there is something you need to do for it to stick:
>> you need to have him verbalize, that is to say, ask him to answer questions while looking at the images or videos: this is the key to creating mental images. He will then be surprised to see how quickly he has created mental images that allow him to be a champion of the tables! Here is a video in which I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
>> You can show him this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 that follow from this same link. Tell him that world memory champions do this to memorize hundreds of digits in a few minutes! This is really the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you tell me if having him verbalize helped him enter the method?
This online version has 3 advantages:
- the videos are in high definition
- it can be used on smartphone, tablet, and computer
- there is a coloring of all multiplications in PDF format offered
You just need to write the access link received by email in your workstation's internet browser.
For any additional questions, you can request them at [email protected]
Best regards,
Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2020
Hello,
We have created a new shipment of your order (by colissimo) as soon as you informed us of the problem encountered.
This item that arrived by logistical error is offered to you as compensation.
We apologize for the inconvenience caused and wish you a pleasant day.
Best regards, Sophie, customer service for multimalin.com
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Response from Multimalin
Hello,
We have created a new shipment of your order (via colissimo) as soon as you informed us of the problem encountered.
This item that arrived due to a logistical error is offered to you as compensation.
We apologize for the inconvenience caused and wish you a pleasant day.
Best regards, Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/08/2020
Quite disappointed after all the advertising that praised the merits of this method!
The two table doesn't even exist because it is not considered a multiplication table which I find absurd, and the fact that the videos do not flow is not practical at all... but especially for my child this method does not work well at all. I do not recommend
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Response from Multimalin
Hello,
We are sorry for the problem encountered.
There is something you need to do for your child to adhere: you need to have them verbalize, that is to say, ask them to answer questions while looking at the images or videos: this is the key to creating mental images. They will then be surprised to see how quickly they have created mental images that allow them to be a champion of the tables! Here is a video in which I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
You can show them this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 which follow from this same link. Tell them that the world memory champions do it this way to memorize hundreds of digits in a few minutes! This is really the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you tell me if having them verbalize has allowed them to engage with the method?
The 2X tables have theoretically been memorized with the addition tables. However, we have support materials on this subject that we can send you by email upon request at [email protected]
We wish you a pleasant day,
Best regards,
Sophie, customer service for multimalin.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/08/2020
An order never received and no help from customer service... but the amount of the order has nevertheless been cashed... It's very dishonest
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Response from Multimalin
Hello,
In addition to the help that was provided by customer service, I just sent you this morning a supplementary email whose content is as follows:
--
Hello,
I am Matthieu Protin, manager of Multimalin editions.
Your message of dissatisfaction regarding our services hurts because we are victims, like you, of a postal fault for which we are not at all responsible.
The person from customer service advised you to contact your postal center with the tracking number we gave you because with a bit of luck it might be there.
But it is surely a theft.
It will be very complicated for us to get reimbursed for the costs we incurred for the delivery because we have to open an investigation... The Multimalin editions have therefore lost 25 euros for this delivery which has not been made visibly despite the tracking indicating a status
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/06/2020
Incomplete table, no summary visual of the different
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Response from Multimalin
Hello,
The customer service sent an email to provide more advice.
Indeed, there is something we can do to help the child engage:
> we need to make them 'verbalize', that is to say, ask them to answer questions while looking at the images or videos: this is the key to creating mental images. They will be surprised to see how quickly they create mental images that allow them to be a champion of multiplication tables! Here is a video where I show you how to do it with the example of 8x8: https://youtu.be/cn_graKfvyY
You can show them this model video. And then you can do the same with the videos of 7x7, 7x8, and 7x9 that follow from this same link. Tell them that world memory champions do this to memorize hundreds of numbers in a few minutes! This is truly the most effective memorization strategy for memorizing numerical facts like multiplication tables. This technique derives its effectiveness from the fact that it is modeled on the natural functioning of the brain. Can you let us know if making them 'verbalize' helped them engage with the method?
We remain at your disposal.
The team at MultiMalin
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2020
My daughter is not interested
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Response from Multimalin
Hello,
The customer service sent an email to provide advice.
In this case, there is something you can do to help her engage:
> you need to make her
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
I am not at all happy with your product. The stories are very very short and sometimes of no interest at all. There are no application activities that could help the child to practice.
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Response from Multimalin
Hello,
I regret that the product cannot help the child you are caring for. This method is particularly effective for all children, including dyslexic children. Moreover, many speech therapists use methods that employ the technique of memorization through mental image associations as the Multimalin method does. Have you had your child verbalize? Because language is the key for the brain to create mental images. To make them verbalize, you need to ask the child to tell the story while looking at the images and ask them to answer questions while looking at the images as well.
In any case, you have not lost money because all our products are satisfaction guaranteed or refunded. You just need to contact us using the contact form found in the footer of the homepage of the official site: https://multimalin.com/fr
We thank you for your constructive remark and indeed, even if we achieve 100% success with this version, developments are underway.
Best regards, Sophie, customer service for MultiMalin
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2020
I did not receive the package on time and am unable to give you an opinion on a product I do not possess. More than fifteen days is not a 'fast' service.
What impatience!
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Response from Multimalin
Hello,
I am sorry during this difficult time, we have had many issues with our carriers.
We have offered you access to the online version so that the child you are caring for can already learn with Multimalin (gift value = 7 euros)
Your order will be delivered in a day or two.
Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/05/2020
Hello, sorry but my feedback is very negative. Order placed on 06/05, I called a week later to find out (given the difficult situation) if my order was well taken into account. "Yes yes it is being processed at the logistics level" ... since then, no news and no order ....
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Response from Multimalin
Hello, sorry for this issue. Indeed, technically on our side everything was in order and in the hands of our logisticians. But unfortunately the preparation of the package took longer than expected. According to your tracking, your package was delivered to you this Saturday. Did you receive it well? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
Hello
no news about my order: DXKBACYPH placed on 29/04/2020 10:15:13, material said to be available at the time ..,.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/04/2020
I am disappointed. My son was not receptive. Used only once.
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Response from Multimalin
Hello,
Sorry for this disappointment. You can contact our customer service at [email protected] to request a refund. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
I received my order but the main booklet was missing inside the package. So for me, it is unusable. I waited three weeks for it and in the end, I can't even use it for my children.
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Response from Multimalin
Hello, Thank you for your order and sorry for the problem encountered. Can you make your complaint to [email protected]? Thus, we will provide you with a solution to your problem. Have a nice day. Best regards.
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