Customer reviews of Mundo-Surf

a bit expensive shipping

Good

I had a lot of problems with my order because they had run out of the size of the board I had ordered. Even so, they contacted me to offer me other options so that I would not be left without a board.

They should improve the packaging and have some details with the customer, such as sending advertising stickers as a gift, etc.

All correct

Price and speed

The purchase process and shipping was good and fast. As advertised.

Prompt receipt of order

The experience has been good. Fast and on time delivery.

I know that, in principle, it is not your fault, but the DUA has cost me 16. For this reason, and until this does not change, I will not go back to buying online with Spain. It's funny, the things that come from the USA, I usually do not go through customs.

I received what I wanted within the deadline in good condition.

it was not specified that he was not wearing an anklet

all right

Easy to purchase, meeting delivery deadlines

With a delivery tracker it would have been 5 stars.

Everything is very clear. It gives a lot of security to buy online from you. Phenomenal.

Quick delivery, I had my order in two days.

Normal

I asked for some stickers to be sent to me but did not receive any.

Very good products but shipping needs to be improved a lot.

I think you can give better prices

All good

recommended, 9

I placed the order on a Thursday morning, on Friday morning Sending indicated that my order was in delivery and I would receive it that same day. It did not arrive in the morning so I called them to see if they could tell me the estimated time of delivery since I had to leave, they gave me a cell phone number that no one answered all afternoon and the order did not arrive. On Monday my order was back in delivery and pending delivery that same day, no one answered the cell phone and no one delivered the order. It finally arrived Tuesday morning and the packaging was a large plastic envelope which is fine as long as it is transported carefully. The plastic envelope of the lock I bought was broken, the lock was fine but the kerosene tablets had waxed the leash!!!! Not to complain but neither is the state nor the way in which in my opinion the order should be delivered, especially if you commit to deliver the order in 48h. I remember having a better experience with Tipsa, I think it was called, with my previous order, on your part great, thanks!

Everything was perfect. The model, the delivery, the service. I would recommend it 100%.

The communication by wassap was quite weak, the rest was fine. Thank you!

Good Experience although it is also paid, cheaper prices for other Webs if you know languages and search well, however and in my case I prefer to leave my money in Spain to this site that is Spanish as I have been an immigrant and as ours nothing (although they could be updated to the European level and not want to earn so much in such a short time they have been alive), greetings.

Well

Very good

It is difficult to be in contact with the staff of mundo-surf and it would be nice that as a customer they would give me more security in the information they give me about the purchased item.

The information on the stock website was not correct and took a long time to deliver. The response to this from the company was excellent. But they should improve the stock available on the web versus the real one.

Good

Fast and effective

Correct

As a purchase process I have not had any problems and I have received the material within the deadline, although the content did not meet my expectations.

With the store everything was fine, they were concerned about calling me because I did not receive the order. But I want you to know that there were problems with the courier company. On Wednesday I called to make sure that it would arrive on Thursday, they told me that yes, that the error in the address (my fault) is already corrected and it would be delivered. On Thursday it did not arrive, I also called to remind them that I needed it for Friday and they did not deliver it. So, I had to go to pick it up 30 km away from my home. So paying the shipping costs didn't help me much.

In the fiber order instead of 2 meters they sent me 1'96

Very good treatment, and the whole order in perfect condition.

Fast delivery and good quality product

everything fast and efficient, just as described. looking forward to trying it out. thank you very much.