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C
Rating: 4 out of 5
As a purchase process I have not had any problems and I have received the material within the deadline, although the content did not meet my expectations.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
With the store everything was fine, they were concerned about calling me because I did not receive the order. But I want you to know that there were problems with the courier company. On Wednesday I called to make sure that it would arrive on Thursday, they told me that yes, that the error in the address (my fault) is already corrected and it would be delivered. On Thursday it did not arrive, I also called to remind them that I needed it for Friday and they did not deliver it. So, I had to go to pick it up 30 km away from my home. So paying the shipping costs didn't help me much.
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C
Rating: 3 out of 5
In the fiber order instead of 2 meters they sent me 1'96
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C
Rating: 4 out of 5
Very good treatment, and the whole order in perfect condition.
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C
Rating: 4 out of 5
Fast delivery and good quality product
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C
Rating: 4 out of 5
everything fast and efficient, just as described. looking forward to trying it out. thank you very much.
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C
Rating: 4 out of 5
Everything perfect
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C
Rating: 4 out of 5
Fast delivery service and impeccable material!
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C
Rating: 3 out of 5
A website with competitive prices and fast shipping, even having arrived a day late the table because the courier company did not warn me or leave a note, otherwise all good very attentive to answer my questions and the material in perfect condition. I put a normal because I buy everything online and I'm used to fast shipping and that everything is correct. I WOULD BUY AGAIN IN MUNDOSURF.COM
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C
Rating: 4 out of 5
Fast delivery and product faithfully described.
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C
Rating: 4 out of 5
GOOD TREATMENT
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C
Rating: 4 out of 5
Very happy with the service.
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C
Rating: 4 out of 5
Everything perfect, very fast shipping time. The only thing that could be improved is the way of sending the glass vibra cloths, they do not come rolled up, they come folded. For everything else perfect.
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C
Rating: 3 out of 5
The order was not ready for the date they published...
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C
Rating: 4 out of 5
Everything is very nice but I ordered a maroon leash and they sent me a pink one.
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C
Rating: 4 out of 5
Good site.
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C
Rating: 4 out of 5
Order shipping cost information is not clear.
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C
Rating: 4 out of 5
Good
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C
Rating: 3 out of 5
Very good customer service, but not reflecting the lack of stock on the page and communicating it after the purchase did not leave me with a good feeling.
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C
Rating: 4 out of 5
Good
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C
Rating: 3 out of 5
all good, except the board (with a hole) and the keels (scratched).
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C
Rating: 3 out of 5
Normal.
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C
Rating: 3 out of 5
The shipping company should be improved. The two times I have placed an order they wanted to charge me cash on delivery and I had already paid when I placed the order online.
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C
Rating: 3 out of 5
Very attentive service. The courier service was a disaster
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C
Rating: 4 out of 5
It is appreciated to be able to contact by phone or whatsapp for advice. In that sense, quite happy.
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C
Rating: 4 out of 5
Good offers, easy payment and immediate delivery very good.
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C
Rating: 4 out of 5
The experience buying here has been good, the products were as described and it was fast. The problem I see is that the postage is free from a large amount of money, if maybe they were not so fast but the postage was free from 50 for example I would buy nas
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C
Rating: 3 out of 5
The material is average but the communication and operation of the website leaves something to be desired.
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C
Rating: 4 out of 5
Lots of variety of products at a good price. I received the order fast, very satisfied with the items.
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C
Rating: 4 out of 5
Great
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C
Rating: 3 out of 5
After paying and accepting the shipping conditions I was informed that the material was not in stock. Page with the condition to receive the material in 48 hours. The material arrived approximately 10 days later.
I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
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I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
C
Rating: 4 out of 5
The attention was perfect and the service as well. The only mistake is the leash that was placed on the right instead of the left as I wanted. Except for this error everything arrived well and the next day. I recommend the store 100%.
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C
Rating: 3 out of 5
Normal, as it should be
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C
Rating: 4 out of 5
Good experience. Recommended.
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C
Rating: 4 out of 5
The purchase experience and customer service were very good, but the pictures included in the confirmation email (especially the first one) seemed quite macho and I did not like it, changing my image about the company. Teresa
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C
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
is exactly what I ordered, totally satisfied.
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C
Rating: 4 out of 5
All good
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C
Rating: 4 out of 5
Good.
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C
Rating: 3 out of 5
Good products at an adequate price. Very fast shipping. The bad thing is that in this case the product arrived to me with some small flaws, as if it had been hit with something, and it can not be from the transport because it came very well protected, so it has to be of origin. They should check what they have in the store.
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