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C
Rating: 3 out of 5
The price of 6 plastic plugs seems excessively expensive to me.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Reviews 3 and 4 stars
Reset filtersC
Rating: 3 out of 5
Very good treatment of Mundo-Surf and the product. Very bad the delivery company GLS, took 48h more than expected and making wait two days at home to the delivery of the order.
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C
Rating: 4 out of 5
It took a while, but everything else was great, thank you very much.
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C
Rating: 4 out of 5
Very good in general and good service.
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C
Rating: 4 out of 5
Very good and fulfills what is mentioned in each order perfectly.
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C
Rating: 3 out of 5
The boogie is of good quality, same measurements, materials, etc., but the colors are not the ones shown in the photo.
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C
Rating: 4 out of 5
Fast and effective
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C
Rating: 4 out of 5
I am very pleased with the quality of the product and the price.
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C
Rating: 4 out of 5
Everything is correct. Very friendly people and always at the customer's service. I am happy with the purchase.
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C
Rating: 4 out of 5
Good communication with the store for online orders and doubts. Some erroneous information on the website (product availability or not).
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C
Rating: 4 out of 5
Very good. Chegou a Portugal em 2 dias tudo muito bem embalado e protegido. Só não dou 5 estrelas porque esqueceram-se de enviar os autocolantes. ??
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C
Rating: 4 out of 5
Very fast delivery and solution of availability problem with personal call. The information of the products available on the website could be improved.
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C
Rating: 3 out of 5
I ordered some stickers as a gift for my collection and they passed on the issue. I got in touch and they basically wrote me back and passed on the issue as well. I think I will try other sites like surfmarket
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C
Rating: 4 out of 5
Very fast and effective
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C
Rating: 4 out of 5
I have tried the board and am very pleased , they just didn't do the round toe back as we specifically requested, and the carrier left the board with a neighbor without contacting me if I agreed. I found that my neighbor had something in the yard for me and a piece of paper in the mailbox afterwards that said where it had been left.
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A
Rating: 4 out of 5
I just need my invoice in my name: Gendron Jean-François chemine des condémines 45 1028 preverenges switzerland thank you in advance
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C
Rating: 3 out of 5
The theater has been great and the quality of the skewers too but we bought a poncho ideal for a gift and after two weeks they told us they were out of stock and we had to take another one and there was almost nothing in stock anymore.
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V
Rating: 4 out of 5
Good prices, well packed. Four stars rating because of the shipping company delay.
C
Rating: 3 out of 5
arrived 2 days later than expected when the delivery time indicated was a fundamental factor for the purchase.
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C
Rating: 4 out of 5
Good service and easy application.
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C
Rating: 3 out of 5
The order was correct, but the management was regular. I ordered some products in particular and they were writing me by whatsapp because they were not clear exactly which model was the one I had ordered... Little clarity in the payment method "easy payment by card", which delays the order in general. In the end the order came out a week later, even with the Christmas holidays, not very efficient management.
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C
Rating: 4 out of 5
Good morning There was a problem, which was the following: The order did not arrive on the date that the courier told me, which was a problem, because it was a gift from Santa Claus for my son.Otherwise as the attention I had when I contacted by wasap with you, it was pretty good.un saludo.
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C
Rating: 3 out of 5
The transport company is very very bad...they do not bring you the order in the established time you go to the branch and it is so big chaos and disorder that you spend time and time waiting and in the end I had to take the car and go in search of the deliveryman to pick up my package.
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C
Rating: 4 out of 5
Satisfied
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C
Rating: 4 out of 5
It took three days longer than promised. On the other hand, I really appreciate the quantity of products and variety of supply.
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A
Rating: 4 out of 5
Nickel service !!!!!
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C
Rating: 4 out of 5
I don't give them excellent because in the size chart of the neoprene I bought for a girl, only the aquivalences for adults were shown.
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C
Rating: 4 out of 5
Well, there was a bit of a mess with the delivery date but fine.
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C
Rating: 3 out of 5
Hi, I'm giving 3 stars because when I received the package they made me pay an amount that I didn't even expect to have to pay since the supposed shipping costs had already been charged to me along with the price of the package. Even so, the material arrived in perfect condition and I loved it but I was annoyed to have to pay more.
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Response from Mundo-Surf
Hello Aaron, what you have been charged upon delivery of the package are the taxes of the Canary Islands (IGIC, 7% of the invoice), and customs charges. If you look at the payment page, you do not pay us the VAT and when you choose the carrier "correos", we indicate that you will have to pay these expenses IGIC and customs upon delivery of the package. Enjoy your new bodyboard! Regards Sebas
C
Rating: 4 out of 5
All perfect.only that they could expedite the shipping process once the purchase is made.
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C
Rating: 4 out of 5
The only thing I can't see well is that the resin does not seem to be transparent.
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C
Rating: 4 out of 5
Delivery in a short period of time once the purchase is made
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C
Rating: 4 out of 5
Super service
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C
Rating: 4 out of 5
Quickly.
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C
Rating: 4 out of 5
They put interest to solve a small problem I had with the keels giving me solutions. Excellent direct treatment in the store
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C
Rating: 3 out of 5
The customer service is very good. However, I received my board two weeks after my purchase, although it should have been 3 or 4 days for Low Countries. Also, the package received downloads and it shows on the board.
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Response from Mundo-Surf
Hello olivier, sorry for the delay in the delivery of your order, in the month of August, our carrier for Europe has fewer trucks, and the links from one country to another take longer. Regards, Sebas
C
Rating: 4 out of 5
All good
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C
Rating: 4 out of 5
Very good store
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C
Rating: 4 out of 5
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C
Rating: 4 out of 5
Good
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