★★★★★
based on 5157 reviews published
Latest customer reviews
Everything perfect and on time
Thank you very much for your comment and the perfect rating. We are glad to know that everything was to your liking and that we met the deadlines. We hope to see you again at Mundo-Surf.
Best regards!
Arrived safely and on time.
We sincerely thank you for your positive comment and for giving us the highest rating. We are glad to know that your order arrived on time and that you are satisfied with our service. If you have any other questions or need assistance, please do not hesitate to contact us.
We look forward to seeing you again at Mundo-Surf!
Sincerely,
The Mundo-Surf team
Did not receive the package at first, very good communication. The delivery person chose an unusual drop-off location. Goods very good
Well packaged and delivered quickly.
Thank you very much for your positive feedback! We are glad to hear that you are satisfied with the packaging and the fast delivery. We are always striving to provide our customers with the best service.
Best regards,
The Mundo-Surf Team
Top Service!!
We are very pleased that you are satisfied with our top service!
See you soon at Mundo Surf!
Everything perfect with a little bit delayed pickup.
Thank you for your feedback! We are thrilled to hear that you had a great experience with us at Mundo-Surf. We apologize for the delay in pickup and appreciate your understanding. We look forward to welcoming you back in the future!
Perfect
A big thank you for your flattering review! We are delighted that you had a perfect experience on Mundo-Surf. Your satisfaction is our priority. See you soon on our site!
The Mundo-Surf team
Perfect
We warmly thank you for your flattering review and are delighted to learn that your experience on Mundo-Surf was perfect. Your satisfaction is our priority and we strive to provide you with the best possible service. We look forward to seeing you soon on our site!
Best regards,
The Mundo-Surf team
Excellent service, product delivered on time and the advice was top-notch
Everything arrived perfect
We sincerely thank you for your excellent rating of 5/5. We are glad to know that your order arrived in perfect condition. We are committed to providing you with the best experience at Mundo-Surf.
Best regards.
Everything was perfect, they even let me change my order once I had placed it to include one more item, good service.
We sincerely thank you for your kind comment and for taking the time to share your experience with us. We are glad to know that you were able to make changes to your order and that our service met your expectations. Your satisfaction is our priority. We hope to see you again at Mundo-Surf!
Sincerely,
The Mundo-Surf team
TOP! Thank you very much
thank you very much for your great review! We are very pleased to hear that you are satisfied with our service. If you have any questions or suggestions, we are always happy to assist you.
Best regards,
Your Mundo-Surf Team
Punctual and precise
We sincerely thank you for your positive feedback. We are happy to know that you appreciated the punctuality and precision of our service on Mundo-Surf. We are constantly committed to providing a quality experience to our users.
Best regards,
The Mundo-Surf team
Order as described, fast delivery.
All went well as planned. Timely delivery and the material, as always, of quality.
We sincerely thank you for your comment and for rating our service with a perfect score. We are pleased to know that everything met your expectations and that the delivery was on time. We work hard to always provide quality material. We hope to see you again at Mundo-Surf.
Best regards,
The Mundo-Surf team
Good material, fast service
Thank you very much for your flattering review! We are delighted that our equipment and service met your expectations. Your satisfaction is our priority. See you soon on Mundo-Surf!
Best regards,
The Mundo-Surf team
I decided on the cap model since the one I picked clearly stated size: S/M on the website and when it arrived, the product label says one size. If I had known, I would have chosen another model, as I opted for this one because of the size.
Everything is perfect. I love the neoprene socks.
Thank you very much for your excellent review and for sharing your satisfaction with our neoprene socks. We are glad to know that you love them and that your experience with Mundo-Surf has been perfect. If you have any other questions or need more products, please do not hesitate to contact us. We hope to see you again soon!
Sincerely,
The Mundo-Surf team
Material Top
We greatly appreciate your positive feedback. I am happy to know that you were satisfied with the quality of the material. We are always available to assist you.
Sincerely,
Mundo-Surf Team
Stupendous, fast, and correct
We sincerely appreciate your very positive feedback. We are glad to know that you had a great experience with us. Your satisfaction is our priority, and we are committed to providing fast and accurate service. We hope to see you again soon at Mundo-Surf!
Sincerely,
The Mundo-Surf team.
Perfect.
Several months of waiting, when delivered not the right color and therefore all the inconvenience of returning the wrong board and the time lost in various contacts, then again several months of waiting... I ask for a commercial gesture and when the right board arrives, a low-quality pad received as compensation... While I had requested a transport cover and other accessories and stickers. Frankly, it is a lack of consideration for the customer!! (I remain polite but do not think otherwise) I absolutely do not recommend this company
Thank you for taking the time to share your feedback, even though we are sincerely sorry to read about your experience.
Indeed, there was a color error at the factory on your surfboard. As soon as we noticed it, we immediately restarted the production to deliver you the right board as soon as possible. We fully understand the frustration this may have caused, especially with the delays and exchanges involved.
Regarding the commercial gesture, the pad (grip) sent as compensation is a model from recognized and high-end brands like FCS or Channel Islands, used by many surfers for their quality and reliability. We are sorry if this did not meet your specific expectations (cover, accessories, stickers), it was not our intention to disappoint you.
At mundo-surf.com, we place great importance on customer satisfaction, especially for orders of technical surf equipment like boards. In your case, we did our best to quickly correct the error and finalize the delivery under good conditions.
We understand your dissatisfaction, but we also find your rating a bit harsh considering the solutions provided and the material ultimately received.
In any case, we remain at your disposal if you wish to discuss directly to clarify certain points or find an additional solution.
Sportingly
Thank you very much, later I will buy another white one
We are very happy to know that your experience with mundo-surf.com was positive
It will be a pleasure to help you again when you decide to buy another surfboard. We always have new options for boards, wetsuits, and surf accessories for all levels and wave conditions
See you soon and happy surfing!
Very good product
I have been using the Carver C7 for a few days, and I am delighted, I also have the Yow and I like the Carver axle more, easier to pump and the board is wonderful. Everything is fine, it arrived a day earlier than expected.
Thank you very much for your excellent review and for sharing your experience with the Carver C7. We are glad to know that the board and the axle are meeting your expectations and that the delivery was on time. Your satisfaction is our priority. We hope to see you again soon at Mundo-Surf!
Best regards,
The Mundo-Surf team.
Good prices and fast and agile service
Everything is correct.
We sincerely thank you for your comment and 5/5 rating. We are glad to know that your experience at Mundo-Surf has been satisfactory. If you have any additional suggestions or comments, please do not hesitate to let us know.
Sincerely,
The Mundo-Surf team
Very good
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted that you enjoyed your experience on our site "Mundo-Surf" and we hope to see you again soon to explore more of our universe.
Best regards,
The Mundo-Surf team
A small reference issue but a responsive and perfect customer service.
Very fast everything
Great company, very easy to order and delivered on time
-
We sincerely thank you for your excellent rating. We are glad to know that your experience with Mundo-Surf has been positive. If you have any additional suggestions or comments, please feel free to share them with us. We hope to see you again soon!
Best regards,
The Mundo-Surf team
Product conforms and fast delivery
We are delighted that the product is as expected and that the delivery was quick.
Thank you for your trust and see you soon at Mundo Surf!
Top!!!
Glad that your experience with Mundo Surf was great!!!
See you very soon for your next sessions!
Very helpful in handling a somewhat complicated shipment!
Thank you very much for your review! We are happy to know that our team was very helpful in managing a somewhat complicated shipment. At Mundo-Surf, we always strive to offer quality products, safe and fast shipping, and excellent customer service to make every purchase satisfying.
Everything great
Thank you very much for your review! We are glad to know that your experience at Mundo-Surf was great. We strive every day to offer quality products, fast shipping, and exceptional customer service, ensuring that every purchase in our online surf shop is satisfactory.
We hope to see you again soon!
Waiting for them to send me resin in good condition, they are giving me trouble for a simple kg that is yellow and does not remain transparent.
As we have explained to you by email, the slightly yellowish or greenish tint of the H72-UV resin in liquid state is completely normal. This type of resin is not completely transparent until it hardens, at which point it becomes fully transparent.
This is a usual behavior of the product and does not indicate that it is in bad condition.
Very satisfied with the purchase, speed of delivery and packaging.
Thank you very much for your 5-star review! We are glad to know that you are very satisfied with your purchase at Mundo-Surf, and that you appreciated our fast delivery and secure packaging. We strive to always offer quality products and a comfortable and reliable online surfing shopping experience.
We hope to see you again soon in our store!
-
Thank you very much for your feedback! We are glad to know that your experience at Mundo-Surf was positive. We strive to offer quality products and exceptional customer service, so that every purchase in our online surf shop is satisfactory.
We hope to see you again soon!
-
Thank you for your review! At Mundo-Surf, we strive to always provide excellent service and quality products that make your shopping experience satisfying. We hope you enjoy your purchase and we would love to see you again soon in our online surf shop.