/10
★★★★★
based on 4755 reviews published
★★★★★
based on 4755 reviews published
Latest customer reviews
5
/5
★★★★★
I haven't tested my Surf skate yet, but even if the box was badly damaged, the inside was in perfect condition.
Frédéric L.
purchased on 27/01/2025
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5
/5
★★★★★
Very good service and product
Gustavo P.
purchased on 23/01/2025
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5
/5
★★★★★
Highly recommended, I had to contact them and they solved the problem quickly. The order arrived very soon, very well packed. Thank you very much and good waves.
Miguel Ángel P.
purchased on 01/02/2025
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5
/5
★★★★★
Top! Correu tudo bem.
Nelson M.
purchased on 30/01/2025
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5
/5
★★★★★
Slide skate surf received in 1 week. Happy with the new toy!
Michael M.
purchased on 29/01/2025
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1
/5
★☆☆☆☆
Mundo Surf stopped replying to me for several days after requesting a new product with different size. On top of that, they lied that they would send me a new product with the correct size, but after I returned the product (paying from my own pocket) they just refunded me and didn't give a single fuck.
Luciano F.
purchased on 22/01/2025
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Answer from Mundo-Surf
Good morning, Luciano.
We had processed the exchange for your wetsuit and maintained constant contact via WhatsApp.
We informed you that a note needed to be included in the return for us to proceed with the size exchange. Since there was no note, my colleague processed the refund instead.
But no problem, you can place a new order with the correct size whenever you like :).
We hope everything is now resolved.
Best regards,
Ignacio from Customer Service.
We had processed the exchange for your wetsuit and maintained constant contact via WhatsApp.
We informed you that a note needed to be included in the return for us to proceed with the size exchange. Since there was no note, my colleague processed the refund instead.
But no problem, you can place a new order with the correct size whenever you like :).
We hope everything is now resolved.
Best regards,
Ignacio from Customer Service.
1
/5
★☆☆☆☆
Late delivery and payment problems
Robinson B.
purchased on 06/01/2025
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Answer from Mundo-Surf
Hello Robinson,
The payment problem is due to the fact that you applied two discount codes when only one was accepted. In this case, you had to make an additional payment, so we had to wait to receive your payment. Once the shipment was made, delivery took place on the date scheduled by the carrier.
Yours faithfully
We hope that everything is now resolved.
Ignacio from customer service.
The payment problem is due to the fact that you applied two discount codes when only one was accepted. In this case, you had to make an additional payment, so we had to wait to receive your payment. Once the shipment was made, delivery took place on the date scheduled by the carrier.
Yours faithfully
We hope that everything is now resolved.
Ignacio from customer service.
5
/5
★★★★★
Package received! Bravo for the professionalism of the order picker! Very satisfied
Valentin V.
purchased on 25/01/2025
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5
/5
★★★★★
Time will tell if I made good purchases. I got along very well with the store, both in terms of advice and shipping. I would have liked it if the shipping costs had been lower to keep the savings that were there anyway. I recommend shopping at Mundo Surf.
Alessandro C.
purchased on 24/01/2025
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5
/5
★★★★★
Good service.
Eduardo A.
purchased on 22/01/2025
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5
/5
★★★★★
Perfect
Piotr L.
purchased on 20/01/2025
5
/5
★★★★★
Everything great, communication very good, shipping fast and well, the goods, Oneill wetsuit size M( I'm 173cm and weigh 72kg) perfect. I would buy again.
Miguel Ángel O.
purchased on 22/01/2025
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5
/5
★★★★★
Everything was perfect.
Carlos M.
purchased on 23/01/2025
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5
/5
★★★★★
Received quickly, the covers are quick and easy to install. The assembly and fabrics give a qualitative effect. To be seen in use.
Jean Marie B.
purchased on 21/01/2025
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5
/5
★★★★★
Everything was great. The wetsuit, good and at a good price. The website, first class. And the information and transportation, very good.
Hector R.
purchased on 18/01/2025
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5
/5
★★★★★
Product (fins) in accordance with the description and delivered in good condition.
Francisco B.
purchased on 01/01/2025
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5
/5
★★★★★
Serious and fast
David N.
purchased on 15/01/2025
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5
/5
★★★★★
Good services and products
Anthony N.
purchased on 14/01/2025
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5
/5
★★★★★
Very satisfied
Benoit L.
purchased on 15/01/2025
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5
/5
★★★★★
Thank you very much
Alberto F.
purchased on 17/01/2025
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5
/5
★★★★★
All as expected Thank you
Mario M.
purchased on 14/01/2025
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1
/5
★☆☆☆☆
I wanted to return two shirts and it's at my own expense. I will never order anything here again.
Jose Maria M.
purchased on 16/01/2025
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Answer from Mundo-Surf
Hello José María. As we indicate in our returns policy, they are processed by means of the transport that the customer decides and under its cost.
We hope this has been clarified. You can check it in the general conditions of our online store.
Best regards. Ignacio from customer service.
We hope this has been clarified. You can check it in the general conditions of our online store.
Best regards. Ignacio from customer service.
5
/5
★★★★★
Everything is great! Very fast
Alvaro P.
purchased on 16/01/2025
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4
/5
★★★★☆
CLEAR. Exactly what I wanted. A little slow but delivered in Polynesia. Good job.
Laurent M.
purchased on 24/12/2024
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5
/5
★★★★★
Everything perfect
Yeray Denis S.
purchased on 01/01/2025
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5
/5
★★★★★
Available and efficient team. Fair prices. I recommend
Lionel V.
purchased on 13/01/2025
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5
/5
★★★★★
A clear recommendation! I was informed about every step of my order and always had a good feeling. The products arrived exactly as expected, well packaged and without damage. Thank you Mundo-Surf 🤙
Friedrich S.
purchased on 31/12/2024
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5
/5
★★★★★
Perfect surfskate!
Benjamin P.
purchased on 12/01/2025
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5
/5
★★★★★
All Good!
Bartosz W.
purchased on 07/07/2024
5
/5
★★★★★
Everything fast and on schedule
Jesus R.
purchased on 14/01/2025
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