★★★★★
based on 5077 reviews published
Latest customer reviews
I ordered neoprene gloves and it took 2 weeks maybe more to arrive. At the end I had to go away so I still didnt receive the package. 😞 Usually when i order oninternet it takes 5 work days.
Thank you for your feedback.
We would like to clarify that the estimated delivery date for your order was between Monday, December 15th and Thursday, December 18th, which is indicated at the time of purchase based on the delivery address provided. In fact, your order was delivered on December 18th.
We are nonetheless sorry if the delivery was later than you expected and apologize for any inconvenience this may have caused.
Ignacio, Customer service.
Easy process and fast delivery
Ignacio from customer service
Very satisfied with the purchase and delivery.
Ignacio, customer service manager at MundoSurf
Everything is correct and on time,
Ignacio, customer service manager at MundoSurf
Everything is correct. I would buy again at this store. Thank you
Ignacio, customer service manager at MundoSurf
Fast flawless and timely delivery - the usual shipping and delivery notification was missing, so it was a surprise delivery. Otherwise everything perfect.
Ignacio from customer service
Highly recommended
Ignacio, customer service manager at MundoSurf
Delivered on time
Ignacio from customer service
Everything is correct, one of the best resin brands, following the guidelines of the world-surf specialists, the finish is practically professional. I must say that the UV curing without catalyst in my case has been a success, you can work with it without hurry and take it out in the sun to cure the repair.
Ignacio, customer service manager at MundoSurf
Delivery of the equipment well packaged, without any signs of accidents, excellent service!
Ignacio, customer service manager at MundoSurf
Super very satisfied. I recommend.
Ignacio from customer service
Order received within the announced deadlines. Product very well packaged for delivery
Ignacio from customer service
Everything arrived quickly.
Ignacio from customer service
It was very satisfying for a friend
Ignacio from customer service
Everything perfect.
Ignacio from customer service
Very good service
Ignacio from customer service
Everything perfect, super fast, 100% advisable.
Ignacio from customer service
Perfect
Ignacio from Customer Service
The purchased product is fantastic. Not so much the delivery.
Ignacio from customer service
Speed in shipping and the product is just as it appeared in the images on the website
Ignacio from customer service
Everything perfect, fast and transparent
Ignacio from customer service
Thank you very much team!
Ignacio from customer service
I bought a backpack and it arrived on time. Top store, I recommend it
Ignacio from customer service
Serious work for the whole team. Thank you.
Ignacio from customer service
I don't put less because I can't, I receive a product of very poor quality and a different color, and they tell me that's what it is, that if I want to return it, the return costs will be at my expense, shameful to say the least, I will never buy here again. I do not recommend it at all.
We sincerely regret that your experience has not been satisfactory and we are sorry that the product did not meet your expectations.
We want to clarify that both the material and the color of the item are correctly indicated on the product sheet on our website. In the specific case of the black color, the shade may vary slightly depending on the light and the device from which the images are viewed, something common in product photography.
In no case is it our style or our way of working to say 'that's what it is.' What we did was offer you, in the clearest and most correct way possible, the option to make the return, explaining the procedure according to our return policy, which applies equally to all customers.
We are sorry if the product has not been to your liking and we apologize for the inconvenience caused. We hope that the information has been clear and that the situation is correctly resolved.
Best regards.
Ignacio from customer service.
Great
Ignacio from customer service
Effective and good advice
Ignacio from customer service
Good response times to emails and questions, fast delivery from Spain to Germany (3 days).
Ignacio from customer service
Perfect
Ignacio from customer service
Everything went well
Ignacio from customer service
The order meets expectations and arrived ahead of time
Ignacio from customer service
All good.
Ignacio from customer service
Everything is perfect....super good everything
From Ignacio, customer service.
All good
Ignacio from customer service
Perfect
Ignacio from customer service
Everything perfect, on time and packaged
Ignacio from customer service
5 stars as always
Ignacio from Customer Service
Great. In accordance with what was requested
Ignacio from customer service
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Ignacio from customer service
The entire order was perfect, a fin, a leash, a sock bag and wax, everything for a recently acquired longboard... The shipping was perfect, the only thing I chose was to pick it up at the delivery point because I have had a bad experience with GLS regarding home deliveries
Ignacio from customer service