★★★★★
based on 5027 reviews published
Latest customer reviews
Quick and perfect
Ignacio from customer service
Wonderful
Ignacio from customer service
Amazing service, I got my order in 4 days. Thank you Mundo - surf
100% recommendable
Ignacio from customer service
Impeccable!
Everything perfect including the attention, thank you
Ignacio from customer service
Excellent service all round, before the sale, and the product shipped and arrived as promised.
Ignacio from Customer Service
Everything is great, I send quickly and everything is perfect. I have bought several times and I will keep doing it.
Ignacio from customer service
Good evening, I bought a gyrol wrist invention. I tried it in the water and after two pulls it stretched out and lost its elasticity, and on the other hand, it caused a small injury on my wrist because it has a kind of plastic revolver that when a strong wave hits you, it stretches and hurts you. Years ago, I bought one of the same brand, I think, and it was very good with a much wider diameter. I need a bodyboard invention but one that can withstand powerful waves. This one does not meet the requirements at the moment. I would like you to send me one, even if I have to pay, but one that can withstand powerful wave conditions.
Ignacio from customer service
Everything great
Ignacio from customer service
Very professional.
Ignacio from customer service
Everything in order
Ignacio from customer service
Perfection....
Ignacio from customer service
Cool
Ignacio from customer service
Great purchase and without inconveniences for making a last-minute change.
Ignacio from customer service
Respectful treatment within the conventional.
Ignacio from customer service
Good afternoon I was going to write to you to comment just The UV polyester resin that I bought catalyst in less than a minute in the shade I don't know if this product is like this normally but I don't know if it can be used this way, I had tried others and this didn't happen.
Thank you for sharing your opinion. We regret that your experience with the UV polyester resin has not been as expected.
We want to inform you that this type of resin hardens when exposed to UV rays. Even if it is in the shade, UV rays are still present and can cause the resin to harden in about a minute.
If you need more information or would like us to help you find the best solution, please do not hesitate to contact us. We will be happy to assist you.
Best regards,
The Mundo-Surf team.
I asked a question about returning / exchanging a purchase four days ago and I still don't know what to do to be able to exchange
We apologize for the confusion. We did not see your message about the return because it was in the same email thread as your request for the invoice with different details. We thought it was about the same subject. Sorry for that.
We have now sent you all the information by email to carry out the exchange of the wetsuit, so you can arrange this without any problems.
Thank you for your patience and understanding!
Ignacio from customer service
Yes great! Everything received on time and very very well packaged THANK YOU
Very good and fast delivery.
Ignacio from customer service
Always without problems.
Ignacio from customer service
Fast delivery
Ignacio from customer service
Fast service and good price
Ignacio from customer service
Everything perfect and the shipping was very fast
Ignacio from customer service
Everything great, it arrived super fast!!!!!!!! Thank you!
Ignacio from customer service
Excellent for buying efficiently and receiving it quickly.
Ignacio from customer service
Very good
Ignacio from customer service
Very good. From the purchase to the delivery. Very fast. Serious people.
Ignacio from customer service
Super super fast and reliable
Ignacio from customer service
Fast shipping
Ignacio from customer service
The product arrived late, there were 2 failed deliveries at home when there were people at home both times, then on the third attempt the iron arrived with a huge hole, I mentioned it to customer service who reacted quickly, but the same model was no longer available, I chose another very similar one, which had a difference of 16 euros, which I had to pay, I told customer service not to charge the difference, which is very small and would be an elegant gesture after a very bad shopping experience! The advice was not accepted, personally the 16 euros mean absolutely nothing to me, but it would have changed the shopping experience!
Regarding the complaint, it was handled on the same day of the complaint and the problem was resolved very quickly by both parties, we hope everything has been resolved.
Regarding the price difference of 15€ for the model change, we could not absorb it since being such an economical bodyboard means that those 15€ are almost our profit margin.
We hope you understand.
Best regards.
Ignacio from customer service.
Very good material
Ignacio from customer service
Perfect!
Ignacio from customer service
Everything is very good !!
Ignacio from customer service
EVRYTHING GOOD.
Perfect everything
Ignacio from customer service
Everything perfect.
Ignacio from customer service
Good Quality Good Price
Ignacio from customer service
Product that matches Fast, very well packaged with a great carrier
Quick shipment. Very good experience, as always.
Ignacio from customer service