★★★★☆
based on 305 reviews published
Latest customer reviews
Excellent service
The Obsession Paris Team
Delivery on time, fast.
The Obsession Paris Team
The product is of high quality and I am delighted and trust the site for a new purchase.
The Obsession Paris Team
Very good product
See you soon on our website!
The Obsession Paris Team
As a customer for 2 years, I regularly order my colored corrective lenses. As I have very dry eyes, daily lenses are more suitable. On the other hand, the 3-month lenses dry out too much. I can wear them for a few hours, even with artificial tears. The after-sales service is responsive, and someone contacts us to give us a progress report, which I particularly appreciate.
Thank you very much for taking the time to share your experience with us. We're delighted to hear that our customer service and personalized follow-up met your expectations!
We note, however, that quarterly lenses may be less comfortable for your dry eyes. Indeed, each type of lens has its own particularities, and we understand that daily lenses are more suited to your hydration needs. If you'd like to explore other, more comfortable options, our team will be happy to advise you and find a solution that's just right for your comfort.
Thank you again for your loyalty over the past two years, and please don't hesitate to contact us again if we can be of further assistance.
Best regards,
The Obsession Paris Team
I've been ordering my colored corrective lenses for 2 years now and I'm very happy with them. The delivery times are respected, the parcels are carefully packed and the site is easy to use. I only needed to contact the after-sales service once, which was impeccable and I was delivered again within the same week. THANK YOU
Impeccable, nothing to say, order arrived in 2 days 🙂 . I recommend, and would recommend again!
I am satisfied with my order, the lenses are close to natural and super adapted to my eyesight. I recommend them. Fast delivery. Thank you
Very good
I already know the products and I received my order quickly, so...
Very fast delivery
The lens does not cover the entire pupil
Very comfortable lenses. Good correction and very natural color
Very good, impeccable service.
You are a scammer
I received faulty lenses and received no response. I am very disappointed.
Lenses far too light, unnatural effect
The site is easy to use and easy to understand!
Super, very fast shipping, arrived quickly in my mailbox, perfect products and service, I recommend and will order again.
Very satisfied with my parcel! Customer service very reactive in case of problem and especially fast, nothing to say! I recommend you order your lenses from them! 🙂
Very satisfied, quality product and very unpleasant customer service, they made me pay for a fast delivery for nothing because the product took a long time to arrive, Great!!!!
Thank you for taking the time to leave a review on our Obsession Paris website.
We are delighted to hear that you are very satisfied with your product and that its quality meets all your expectations.
However, we are sorry to hear that you have encountered a problem with our customer service. We pride ourselves on providing excellent customer service and sincerely regret if you have not had a positive experience with them. We will take steps to improve our service and prevent this from happening again in the future.
Regarding your prompt delivery, we understand your frustration. Unfortunately, delivery times can vary depending on various factors and we apologize for any inconvenience caused.
Team Obsession Paris
Perfect.
Fast delivery, top quality
Very professional and serious site, I received my lenses in 48 hours. Very satisfied
The best lenses especially for sensitive eyes
Product delivery is fast and efficient
Fast delivery
To be avoided The lenses were only worn for one evening. The next day my vision was all blurry and my eyes really, really hurt. Even eye washes or other tastes did nothing. Threw them out straight away, I'm really disappointed with this product and wouldn't recommend it to anyone.
Non-existent customer service. Unheard of. Several emails sent, no return.
CLEAR. Just perfect.
Order handling and delivery slower than usual. Lens solution received without packaging or cases, which are normally supplied.
Very satisfied with my order I recommend this very serious site
The site is very well done, you can see the result thanks to photos and videos that correspond well to reality, great.
Color as indicated on the label. Pleasant to wear lenses.
Very good site
I had requested information about coloured corrective lenses by e-mail, but received no reply, disappointed.
Hello I ordered cinnamon colored lenses and I received green lenses very disappointed with the color I think they were mistaken this is not possible. Thank you
Couleur Naturelle , perfect fast delivery
Nothing to report. Perfect
Super fast delivery. I'm a fan of obsession Paris lenses. Very natural look. Multitude of colors. I recommend them.