/10
★★★★☆
based on 281 reviews published
★★★★☆
based on 281 reviews published
Latest customer reviews
5
/5
★★★★★
As a customer for 2 years, I regularly order my colored corrective lenses. As I have very dry eyes, daily lenses are more suitable. On the other hand, the 3-month lenses dry out too much. I can wear them for a few hours, even with artificial tears. The after-sales service is responsive, and someone contacts us to give us a progress report, which I particularly appreciate.
Marie Agnes A.
purchased on 27/10/2024
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Answer from My Color Lenses
Hello Marie Agnes,
Thank you very much for taking the time to share your experience with us. We're delighted to hear that our customer service and personalized follow-up met your expectations!
We note, however, that quarterly lenses may be less comfortable for your dry eyes. Indeed, each type of lens has its own particularities, and we understand that daily lenses are more suited to your hydration needs. If you'd like to explore other, more comfortable options, our team will be happy to advise you and find a solution that's just right for your comfort.
Thank you again for your loyalty over the past two years, and please don't hesitate to contact us again if we can be of further assistance.
Best regards,
The Obsession Paris Team
Thank you very much for taking the time to share your experience with us. We're delighted to hear that our customer service and personalized follow-up met your expectations!
We note, however, that quarterly lenses may be less comfortable for your dry eyes. Indeed, each type of lens has its own particularities, and we understand that daily lenses are more suited to your hydration needs. If you'd like to explore other, more comfortable options, our team will be happy to advise you and find a solution that's just right for your comfort.
Thank you again for your loyalty over the past two years, and please don't hesitate to contact us again if we can be of further assistance.
Best regards,
The Obsession Paris Team
5
/5
★★★★★
I've been ordering my colored corrective lenses for 2 years now and I'm very happy with them. The delivery times are respected, the parcels are carefully packed and the site is easy to use. I only needed to contact the after-sales service once, which was impeccable and I was delivered again within the same week. THANK YOU
Marie Agnès A.
purchased on 27/10/2024
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Answer from My Color Lenses
Thank you very much for your loyalty and your positive review of our site, Marie Agnès! We are delighted that our customer service has lived up to your expectations and that you are satisfied with your orders. Your satisfaction is our priority and we will continue to provide you with quality service. Thank you again for your confidence.
5
/5
★★★★★
Impeccable, nothing to say, order arrived in 2 days 🙂 . I recommend, and would recommend again!
Hafsa N.
purchased on 15/10/2024
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Answer from My Color Lenses
Thank you very much for your positive review of our Obsession Paris website. We are delighted that your order arrived quickly and that you were satisfied with our service. We hope to see you soon for new orders!
5
/5
★★★★★
I am satisfied with my order, the lenses are close to natural and super adapted to my eyesight. I recommend them. Fast delivery. Thank you
Latifa E.
purchased on 07/10/2024
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Answer from My Color Lenses
Thank you very much for your trust and your positive feedback! We are delighted that our products are suitable for you and that you received your order quickly. This encourages us to continue providing quality products to our customers. See you soon on our website!
5
/5
★★★★★
Very good
Carole D.
purchased on 03/10/2024
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Answer from My Color Lenses
Thank you very much for your review of our Obsession Paris website, Carole.
5
/5
★★★★★
I already know the products and I received my order quickly, so...
Saïda O.
purchased on 01/10/2024
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Answer from My Color Lenses
Thank you very much for your feedback! We are delighted that you have enjoyed our site and our products.
5
/5
★★★★★
Very fast delivery
Héléne G.
purchased on 26/09/2024
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Answer from My Color Lenses
Thank you very much for your positive feedback, Héléne. It makes us very happy to know that you are satisfied with our fast delivery service.
2
/5
★★☆☆☆
The lens does not cover the entire pupil
Sonia D.
purchased on 28/09/2024
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Answer from My Color Lenses
Hello Sonia, thank you for your review. We're sorry you weren't completely satisfied with our product. We take your comment into account and are constantly striving to improve the quality of our lenses to meet our customers' expectations. Please do not hesitate to contact our customer service department at the following e-mail address: [email protected]
5
/5
★★★★★
Very comfortable lenses. Good correction and very natural color
Océane B.
purchased on 21/09/2024
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Answer from My Color Lenses
Thank you very much for your positive review of our Obsession Paris lenses! We make it a point of honor to offer quality lenses with a natural color that adapts perfectly to your eyes. Thank you for choosing us!
5
/5
★★★★★
Very good, impeccable service.
Fanelly M.
purchased on 19/09/2024
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Answer from My Color Lenses
Thank you very much Fanelly for your positive feedback on our Obsession Paris website. Your satisfaction is our priority. We hope to see you soon on our site.
1
/5
★☆☆☆☆
You are a scammer
Mabrouka E.
purchased on 13/09/2024
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Answer from My Color Lenses
Hello, we are sorry to hear that your experience did not live up to your expectations. We take all customer feedback very seriously and will do our utmost to rectify the situation and provide you with quality service in the future.
2
/5
★★☆☆☆
I received faulty lenses and received no response. I am very disappointed.
Elisabeth A.
purchased on 19/09/2024
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Answer from My Color Lenses
Dear Elisabeth, thank you for sharing your experience with us. We take this incident very seriously and invite you to contact us directly so that we can find a solution to your situation. We look forward to regaining your trust and providing you with impeccable service in the future.
3
/5
★★★☆☆
Lenses far too light, unnatural effect
Virginie J.
purchased on 11/09/2024
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Answer from My Color Lenses
Hello Virginie J., Thank you for your review. We are sorry that the color of the lenses does not suit you. We understand the importance of a natural effect and will pass on your feedback to our team. Please do not hesitate to contact our customer service department to explore other options suited to your needs.
5
/5
★★★★★
The site is easy to use and easy to understand!
Coraline R.
purchased on 06/08/2024
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Answer from My Color Lenses
Hello Coraline, Thank you for your feedback! We are delighted that you find our site easy to use and understand. We do our best to provide a pleasant experience for our customers. We hope to see you soon! Team Obsession Paris
5
/5
★★★★★
Super, very fast shipping, arrived quickly in my mailbox, perfect products and service, I recommend and will order again.
Naomi D.
purchased on 08/08/2024
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Answer from My Color Lenses
Thank you for your positive feedback, Naomi! We are delighted that you have enjoyed our service and products. Your satisfaction is our priority and we hope to count you among our loyal customers. See you soon on our website!
5
/5
★★★★★
Very satisfied with my parcel! Customer service very reactive in case of problem and especially fast, nothing to say! I recommend you order your lenses from them! 🙂
Orlane M.
purchased on 01/08/2024
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Answer from My Color Lenses
Thank you very much for your confidence and your recommendation! We are delighted that you are satisfied with our services and products. We make it a point of honour to offer our customers fast, efficient service. See you soon at Obsession Paris!
5
/5
★★★★★
Very satisfied, quality product and very unpleasant customer service, they made me pay for a fast delivery for nothing because the product took a long time to arrive, Great!!!!
Mehdi L.
purchased on 05/08/2024
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Answer from My Color Lenses
Dear Mehdi,
Thank you for taking the time to leave a review on our Obsession Paris website.
We are delighted to hear that you are very satisfied with your product and that its quality meets all your expectations.
However, we are sorry to hear that you have encountered a problem with our customer service. We pride ourselves on providing excellent customer service and sincerely regret if you have not had a positive experience with them. We will take steps to improve our service and prevent this from happening again in the future.
Regarding your prompt delivery, we understand your frustration. Unfortunately, delivery times can vary depending on various factors and we apologize for any inconvenience caused.
Team Obsession Paris
Thank you for taking the time to leave a review on our Obsession Paris website.
We are delighted to hear that you are very satisfied with your product and that its quality meets all your expectations.
However, we are sorry to hear that you have encountered a problem with our customer service. We pride ourselves on providing excellent customer service and sincerely regret if you have not had a positive experience with them. We will take steps to improve our service and prevent this from happening again in the future.
Regarding your prompt delivery, we understand your frustration. Unfortunately, delivery times can vary depending on various factors and we apologize for any inconvenience caused.
Team Obsession Paris
5
/5
★★★★★
Perfect.
Vincent C.
purchased on 05/08/2024
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Answer from My Color Lenses
Thank you very much for your review, Vincent. We're delighted that you like our Obsession Paris site so much! It encourages us to continue in this direction and to offer you even more quality content. We look forward to seeing you again soon.
5
/5
★★★★★
Fast delivery, top quality
Sahla A.
purchased on 29/07/2024
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Answer from My Color Lenses
Thank you for your positive feedback! We are delighted that your experience with our Obsession Paris website has been satisfactory. We place great importance on the quality of our products and the speed of our deliveries. We look forward to seeing you soon!
5
/5
★★★★★
Very professional and serious site, I received my lenses in 48 hours. Very satisfied
Isabelle A.
purchased on 29/07/2024
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Answer from My Color Lenses
Thank you very much for your positive feedback, Isabelle! We are delighted that you were satisfied with your shopping experience on our site and that you received your order promptly. We always make it a point to offer our customers a professional and quality service. We hope to see you soon on Obsession Paris!
5
/5
★★★★★
The best lenses especially for sensitive eyes
Lou G.
purchased on 25/07/2024
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Answer from My Color Lenses
Thank you very much for your positive review of Obsession Paris. We are delighted that our lenses meet your expectations and are perfectly suited to your sensitive eyes. Your satisfaction is our priority and we will continue to work hard to provide you with quality products.
5
/5
★★★★★
Product delivery is fast and efficient
Hynd T.
purchased on 28/07/2024
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Answer from My Color Lenses
Thank you for your trust and satisfaction! We hope to see you soon on our site. We hope to see you soon!
5
/5
★★★★★
Fast delivery
Samira A.
purchased on 24/07/2024
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Answer from My Color Lenses
Thank you very much for your positive feedback, Samira. We are delighted that you appreciated our fast delivery service. We hope to see you soon on our Obsession Paris website. Thank you again for your valuable support.
1
/5
★☆☆☆☆
To be avoided The lenses were only worn for one evening. The next day my vision was all blurry and my eyes really, really hurt. Even eye washes or other tastes did nothing. Threw them out straight away, I'm really disappointed with this product and wouldn't recommend it to anyone.
Camille A.
purchased on 20/07/2024
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Answer from My Color Lenses
Hello Camille, we're sorry to hear that our lenses didn't meet your expectations. We take your comment into account and will work to improve the quality of our products. Please do not hesitate to contact our customer service by e-mail: [email protected]. We hope to have the opportunity to satisfy you with a future order. Have a nice day.
2
/5
★★☆☆☆
Non-existent customer service. Unheard of. Several emails sent, no return.
Nezha H.
purchased on 17/07/2024
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Answer from My Color Lenses
Hello Nezha, thank you for your review. We're sorry you had problems with our customer service. We will take your comment into account to improve our services in the future. Thank you for your feedback. Sincerely, Obsession Paris.
4
/5
★★★★☆
CLEAR. Just perfect.
Assia B.
purchased on 10/07/2024
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Answer from My Color Lenses
Thank you very much for your positive feedback, it encourages us to continue to offer you quality services. We are delighted that you are satisfied with your experience on our Obsession Paris website.
3
/5
★★★☆☆
Order handling and delivery slower than usual. Lens solution received without packaging or cases, which are normally supplied.
Saïda O.
purchased on 13/07/2024
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5
/5
★★★★★
Very satisfied with my order I recommend this very serious site
Karim B.
purchased on 07/07/2024
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5
/5
★★★★★
The site is very well done, you can see the result thanks to photos and videos that correspond well to reality, great.
Malika B.
purchased on 08/07/2024
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5
/5
★★★★★
Color as indicated on the label. Pleasant to wear lenses.
Sarah T.
purchased on 05/07/2024
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