★★★★☆
based on 305 reviews published
Latest neutral customer reviews
Good
The Obsession Paris Team
Beautiful color but one lens out of two is defective
Ease of ordering, fast shipping, packaging quality everything is great unfortunately the lenses do not have a natural color at all, what a shame.
It's not the same colors as on the photos. Plus I can't stand it even though I'm used to wearing it.
Thank you for your feedback. We'd like to reassure you that the photos on our site come from real professional photo shoots, which gives you the most accurate idea possible of how the lenses will look. However, it's true that colors may vary slightly depending on natural light, the color of your eyes, your hair, your skin tone...
As for discomfort, this can sometimes happen, even for regular wearers. We advise you to check that your lenses have been properly handled and moisturized before fitting. If you need any further assistance or advice, please do not hesitate to contact our customer service team, who will be delighted to help you find a solution.
We look forward to hearing from you.
Team Obsession Paris
The lens does not cover the entire pupil
I received faulty lenses and received no response. I am very disappointed.
Lenses far too light, unnatural effect
Non-existent customer service. Unheard of. Several emails sent, no return.
Order handling and delivery slower than usual. Lens solution received without packaging or cases, which are normally supplied.
I had requested information about coloured corrective lenses by e-mail, but received no reply, disappointed.
Hello I ordered cinnamon colored lenses and I received green lenses very disappointed with the color I think they were mistaken this is not possible. Thank you
I still haven't received anything. I paid for delivery in 6 days and now it's been 15 days.
There are several illustrations on the types of lenses, but the images do not conform to the reality of the lens or not detailed enough to judge before making an order.
I'm disappointed I didn't receive my order? AND THEY ASK ME TO PAY THE SHIPPING COSTS TO SEND BACK THE COLLIS IT'S ABSURD !!!
Fast service and nice packaging, but the quality isn't up to scratch for my first purchase on this site, the lenses are thin and very flexible which is an advantage but they move around a lot in the eye, lack of comfort, maybe linked to the choice of color? I don't know but I couldn't wear them for long, too bad.
Lenses give an unnatural look, moving every time you blink.
It's a real shame that these lenses don't have a contour, as their diameter is quite large - good for people with large irises.
Contact lenses don't look natural. What's more, they're uncomfortable. Buy from a brand that knows what it's doing.
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I sent you a message as soon as I received them (no reply) the lenses are not identical çà gives a very disappointing effect. It's a pity because they're very comfortable but I can't see myself going out with them.
Delivery arrived on schedule
Lenses seduction honey nothing to say but the other lens I received the wrong correction 3.50 instead of 3 so unusable, despite my exchange by mail no return to date
I ordered the emerald green and received the normal green. As a result, the color is too light for my brown complexion. Nevertheless, the lens really looks natural. Even if it doesn't look too bad on me, it's not believable since it makes me look like a black-haired mixed-race Afro with Caucasian eyes.
The site is good it is readable and well detailed, the only flaw is that the people who read the emails are not courteous there is no hello nothing any politeness .