Natureluxy-shop consistently delivers quickly, with many customers noting fast processing, shipping, and delivery, as well as products arriving as described and well packaged. Shoppers highlight reliable product quality and effective results, including good value for money and items that meet expectations, with smooth ordering experiences and clear tracking information. Customer service stands out for responsiveness and helpfulness, with advisors described as nice and quick to respond, contributing to repeat purchases and strong recommendations. Overall, customers report repeat orders, strong satisfaction, and positive experiences across product reliability, delivery speed, and supportive service.
All reviews
B
Btissame M.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very satisfied
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Response from Natureluxy-shop
We sincerely thank you for your flattering evaluation, Btissame. Your satisfaction is our priority, and we are delighted that you had a positive experience on our site Natureluxy-shop. Please feel free to reach out to us if you need help or advice for your future purchases.
Best regards,
The Natureluxy-shop team
B
Brigitte M.
Rating: 2 out of 5
following a purchase from 22/01/2026
I ordered Senna tea, nothing to complain about, but the rose water is not natural, I am disappointed, it makes the hair porous
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Response from Natureluxy-shop
Thank you for taking the time to share your feedback Brigitte. We are delighted to learn that you are satisfied with your Senna tea order. Regarding the rose water, we apologize for this disappointment. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us for any questions or assistance.
Best regards,
The Natureluxy-shop team.
S
Sanae A.
Rating: 4 out of 5
following a purchase from 22/01/2026
Very good
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Response from Natureluxy-shop
Hello Sanae,
We sincerely thank you for your positive review on our site "Natureluxy-shop". Your satisfaction is our priority, and we are delighted that you had a good experience. Please feel free to reach out to us if you have any suggestions or questions, we will always be there to help you.
Best regards,
The Natureluxy-shop team
S
Souad E.
Rating: 1 out of 5
following a purchase from 21/01/2026
It's a terrible experience because I didn't receive my order
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Response from Natureluxy-shop
Hello Souad,
We are sincerely sorry to learn that your order has not arrived. Your experience is important to us and we want to reassure you. Please feel free to contact our customer service, who will be happy to resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The Natureluxy-shop team
N
Nadine G.
Rating: 5 out of 5
following a purchase from 21/01/2026
Excellent product
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Response from Natureluxy-shop
Thank you very much, Nadine, for your flattering feedback! We are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and we hope to see you again soon on our site Natureluxy-shop. Please feel free to contact us if you have any questions or need assistance.
Best regards,
The Natureluxy-shop team
M
Mouina B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Hello, I have received the order, and I am very satisfied Thank you very much.
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Response from Natureluxy-shop
We warmly thank you Mouina for your flattering review and for the rating of 5/5! We are delighted to learn that your order fully satisfies you. Your satisfaction is our priority, and we hope to see you again soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
A
Ayate B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Perfect
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Response from Natureluxy-shop
Thank you very much Ayate for your flattering review! We are delighted that you had a perfect experience on our site "Natureluxy-shop". Your satisfaction is our priority. See you very soon!
Best regards,
The Natureluxy-shop team
J
Jerome N.
Rating: 5 out of 5
following a purchase from 20/01/2026
As usual perfect!
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Response from Natureluxy-shop
We sincerely thank you Jerome for your flattering review and your loyalty to Natureluxy-shop. We are delighted to know that you are always satisfied with our products and services. Your satisfaction motivates us to continue offering you the best. See you very soon on our site!
Best regards,
The Natureluxy-shop team
S
Salimata P.
Rating: 5 out of 5
following a purchase from 19/01/2026
Good.
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Response from Natureluxy-shop
Thank you very much Salimata for your positive review! We are delighted that our site "Natureluxy-shop" satisfied you. Please feel free to reach out to us for any questions or suggestions.
See you soon,
The Natureluxy-shop team
F
Frederic H.
Rating: 5 out of 5
following a purchase from 19/01/2026
Package received on time - great thank you
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Response from Natureluxy-shop
We sincerely thank you Frédéric for your positive feedback and are delighted to learn that your package was received on time. Your satisfaction is our priority, and we are happy that your experience with Natureluxy-shop met your expectations. Please feel free to come back to us for your next purchases!
Best regards,
The Natureluxy-shop team
M
Monick L.
Rating: 5 out of 5
following a purchase from 17/01/2026
I am very satisfied with the products purchased at Natureluxy Shop. A big thank you.
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Response from Natureluxy-shop
Thank you so much Monick for your positive feedback! We are delighted to learn that you are satisfied with your purchases at Natureluxy Shop. Your satisfaction is our greatest reward. See you soon on our site!
Best regards,
The Natureluxy Shop team
A
Anna H.
Rating: 1 out of 5
following a purchase from 14/01/2026
Package not arrived
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Response from Natureluxy-shop
Thank you very much, Anna, for taking the time to leave a review. We are sorry to hear that your package did not arrive. Your satisfaction is very important to us, and we would like to resolve this issue as quickly as possible. Please contact our customer service directly so we can assist you.
Best regards,
Your Natureluxy-Shop team
G
Georgette L.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast order and delivery satisfied
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Response from Natureluxy-shop
We warmly thank you Georgette for your flattering review and your score of 5/5. We are delighted to learn that you were satisfied with the speed of your order and its delivery. Your satisfaction is our priority, and we hope to welcome you again very soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
T
Teresa S.
Rating: 5 out of 5
following a purchase from 15/01/2026
Fast delivery completely met my expectations
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Response from Natureluxy-shop
We warmly thank you Teresa for your flattering review and for the perfect score of 5/5! We are delighted to learn that the delivery was fast and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site for new experiences.
Best regards,
The Natureluxy-shop team
Y
Youssouf M.
Rating: 5 out of 5
following a purchase from 14/01/2026
Order shipped and received very quickly.
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Response from Natureluxy-shop
Thank you so much Youssouf for your positive review and your score of 5/5! We are delighted to learn that your order was shipped and received quickly. Your satisfaction is our priority, and we hope to see you again soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
B
Birge G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Thank you very much
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Response from Natureluxy-shop
We sincerely thank you Birge for your flattering comment and for the score of 5/5. Your satisfaction is our greatest reward and we are delighted that your experience on our site "Natureluxy-shop" lived up to your expectations. Please feel free to reach out to us if you have any questions or future needs.
Best regards,
The Natureluxy-shop team.
A
Anissa B.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect
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Response from Natureluxy-shop
We sincerely thank you Anissa for your flattering review and your perfect score of 5/5. Your satisfaction is our priority, and we are delighted that your experience on Natureluxy-shop met your expectations. We look forward to welcoming you again soon!
Best regards,
The Natureluxy-shop team
A
Alima T.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very satisfied
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Response from Natureluxy-shop
We sincerely thank you Alima for your flattering review and for the score of 5/5. We are delighted to learn that you are very satisfied with your experience on our site Natureluxy-shop. Your satisfaction is our priority, and we hope to welcome you again soon.
Best regards,
The Natureluxy-shop team
N
Nihad B.
Rating: 5 out of 5
following a purchase from 11/01/2026
I received everything on time
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Response from Natureluxy-shop
We warmly thank you Nihad for your positive feedback and for the 5/5 rating. We are delighted to learn that you received your order on time. Your satisfaction is our priority, and we hope to see you again soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
V
Vincent A.
Rating: 5 out of 5
following a purchase from 08/01/2026
Perfect transaction.
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Response from Natureluxy-shop
Thank you very much Vincent for your positive review! We are delighted that your experience on Natureluxy-shop met your expectations. We look forward to seeing you again soon!
Best regards,
The Natureluxy-shop team
R
Ramirez Herrera J.
Rating: 5 out of 5
following a purchase from 07/01/2026
Good price and fast shipping with tracking. This is not the first time I buy
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G
Gerard B.
Rating: 5 out of 5
following a purchase from 07/01/2026
excellent service excellent products!
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Response from Natureluxy-shop
A big thank you Gérard for your flattering review! We are delighted to know that you are satisfied with our service and our products. Your support is precious to us and motivates us to continue offering the best.
See you soon on Natureluxy-shop !
Best regards,
The Natureluxy-shop team
F
Fatiha L.
Rating: 5 out of 5
following a purchase from 06/01/2026
I am very happy with your products thank you
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Response from Natureluxy-shop
We warmly thank you Fatiha for your flattering review and are delighted to learn that our products satisfy you. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Natureluxy-shop team.
F
Felix B.
Rating: 3 out of 5
following a purchase from 13/12/2025
I didn't receive the package yet, can you arrange a resend please?
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Response from Natureluxy-shop
Hello Felix,
Thank you for your feedback. We're sorry to hear that you haven't yet received your package. We understand how frustrating this can be. To help you further, could you please provide your order number? We are committed to resolving this issue quickly and arranging for a replacement shipment if necessary.
Sincerely,
The Natureluxy-shop Team
L
Leïla H.
Rating: 1 out of 5
following a purchase from 04/01/2026
Order not delivered to the expected location (far from my home). I wasn't even informed. VERY DISAPPOINTED
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Response from Natureluxy-shop
We are truly sorry for the inconvenience caused by the carrier.
We thank you for your feedback, and we are sincerely sorry to learn that your experience did not meet your expectations. Delivery is a priority for us, and we take your comments very seriously. We will investigate this issue to prevent it from happening again. Please do not hesitate to contact us directly so that we can resolve this situation as quickly as possible.
Best regards,
The Natureluxy-shop team
J
Jose Luis G.
Rating: 5 out of 5
following a purchase from 03/01/2026
Everything perfect and fast
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Response from Natureluxy-shop
We sincerely thank José Luis for his positive review of our online store "Natureluxy-shop". We are glad to know that your experience was perfect and fast. Your satisfaction is our priority and we hope to see you again soon in our online store.
Sincerely,
The Natureluxy-shop team
A
Agnes C.
Rating: 5 out of 5
following a purchase from 03/01/2026
Speed of package reception, impeccable tracking, perfect products, thank you
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Response from Natureluxy-shop
We sincerely thank you Agnes for your flattering feedback on our site "Natureluxy-shop". We are delighted to learn that you appreciated the speed of receiving your package as well as the quality of our products. Your satisfaction is our priority, and we hope to see you very soon.
Best regards,
The Natureluxy-shop team
P
Patricia G.
Rating: 5 out of 5
following a purchase from 03/01/2026
Very good products, super well packaged. TOP !!
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Response from Natureluxy-shop
We sincerely thank you Patricia for your flattering review! We are delighted that our products and their packaging met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Natureluxy-shop team
S
Sandrq F.
Rating: 5 out of 5
following a purchase from 02/01/2026
Perfect
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Response from Natureluxy-shop
We sincerely thank you Sandra for your flattering review and your 5/5 rating! Your satisfaction is our priority, and we are delighted that your experience on our site "Natureluxy-shop" was perfect. We look forward to welcoming you again soon!
Best regards,
The Natureluxy-shop team
H
Hamid E.
Rating: 4 out of 5
following a purchase from 01/01/2026
Perfectly well packaged just a bit of delay in delivery
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S
Solange G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good product. Good oil and very practical pump bottle.
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Response from Natureluxy-shop
We sincerely thank you Solange for your positive review. We are delighted to learn that you appreciate the quality of our oil as well as the convenience of the pump bottle. Your satisfaction is our priority, and we hope to see you soon on Natureluxy-shop.
Best regards,
The Natureluxy-shop team
F
Francois F.
Rating: 5 out of 5
following a purchase from 29/12/2025
the products matched my request
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Response from Natureluxy-shop
We sincerely thank you François for your excellent review. We are delighted to learn that our products met your expectations. Do not hesitate to come back to us for any other request, we will always be happy to assist you.
Best regards,
The Natureluxy-shop team.
J
Jusuf S.
Rating: 5 out of 5
following a purchase from 21/12/2025
A very reliable seller, fast delivery, quality products.
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Response from Natureluxy-shop
We warmly thank you Jusuf for your flattering review of our site "Natureluxy-shop". We are delighted to learn that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to serving you again!
Best regards,
The Natureluxy-shop team.
G
Gerard L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very effective, product and delivery.
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Response from Natureluxy-shop
We warmly thank you Gérard for your flattering review! We are delighted to learn that you found our products and our delivery service up to your expectations. Your satisfaction is our priority, and your feedback motivates us to continue offering the best. Do not hesitate to come back to us for your next purchases.
Best regards,
The Natureluxy-shop team.
S
Sabrina K.
Rating: 5 out of 5
following a purchase from 28/12/2025
Great product, fast delivery.
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Response from Natureluxy-shop
We sincerely thank you Sabrina for your flattering review and your 5-star rating! We are delighted to learn that you are satisfied with your product and the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
A
Andrea S.
Rating: 1 out of 5
following a purchase from 27/12/2025
MY ORDER HAS NOT ARRIVED AND I'VE BEEN WAITING FOR 10 DAYS. ALSO, THEY GOT THE SHIPPING ADDRESS WRONG AND IT WILL ARRIVE AT A PICKUP POINT FAR AWAY. NEVER AGAIN....
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Response from Natureluxy-shop
Hello Andrea,
We are sincerely sorry to learn that your order has not yet arrived and that you have encountered issues with the delivery address. We fully understand your frustration. To resolve this situation as quickly as possible, please contact us directly so we can assist you. Your satisfaction is our priority.
Best regards,
The Natureluxy-shop team
W
Wilson E.
Rating: 5 out of 5
following a purchase from 23/12/2025
Very fast, I approve.
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Response from Natureluxy-shop
We sincerely thank you Wilson for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to see you again soon on our site Natureluxy-shop.
Best regards,
The Natureluxy-shop team
C
Cecile D.
Rating: 5 out of 5
following a purchase from 26/12/2025
Very satisfied.
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Response from Natureluxy-shop
We sincerely thank you Cécile for your positive evaluation and are pleased to learn that you are very satisfied with your experience on Natureluxy-shop. Your satisfaction is our priority, and we hope to welcome you back very soon.
Best regards,
The Natureluxy-shop team
N
Naouel M.
Rating: 5 out of 5
following a purchase from 26/12/2025
Super fast shipping, I recommend everything is perfect.
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Response from Natureluxy-shop
Thank you very much Naouel for your flattering review! We are delighted that you appreciated the speed of the shipment and the quality of our services. Your recommendation touches us and motivates us to continue offering the best to our customers.
See you soon on Natureluxy-shop!
Best regards,
The Natureluxy-shop team
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