Customer reviews of Nerina Bijoux

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 878 published reviews
5 723 82% 4 90 10% 3 33 4% 2 15 2% 1 17 2%

Summary of reviews

Nerina Bijoux consistently delivers fast and careful shipping, with many customers highlighting quick delivery times and jewelry arriving as described or better, including beautifully crafted earrings and rings. The product quality and presentation stand out, with several mentions of fine, elegant, and well-made pieces, often accompanied by secure packaging and thoughtful touches like pouches and certificates of authenticity. Customer service and reliability are reflected in reliable fulfillment, prompt responses, and the overall satisfaction with orders arriving promptly and matching expectations.

Reviews 2 and 3 stars

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Anne P.
Rating: 3 out of 5
following a purchase from 03/01/2021
Very pretty pair of earrings. Arrived 6 days after order. Tassel folded over creole because of poor protection of bubble envelope. Your jewels are splendid, the sending should be looked after.
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Marie-Reine D.
Rating: 3 out of 5
Hello Package thrown over gate in rainy weather. Jewelry chain with moon well received but seemed to be horn on the site. Very disappointed.
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Response from Nerina Bijoux
La Poste delivers to letterboxes. The description on the site is correct, it is natural mother-of-pearl. Best regards,
A
Anne M.
Rating: 3 out of 5
following a purchase from 29/11/2020
Earrings very nice but disappointed by the sun ring it is dull otherwise fast delivery
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Fabienne L.
Rating: 3 out of 5
following a purchase from 01/12/2020
rather tiny jewels
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Isabelle G.
Rating: 2 out of 5
Jewel slipped into a simple pouch, it would have been more qualitative if it was presented in a box. No indication of the guarantee or the material (when you give the jewel as a gift, it's better to have an explanatory card than to have to go to the site and see the price of the gift!) I find the zodiac necklace shinier gold on the site because when I received it I was disappointed to see it so bland! Too bad it's not worth the price I paid.
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Response from Nerina Bijoux
Hello, Thank you for your purchase.
Everything is indicated on the product sheet at the time of your purchase. Your jewel is sold with a Nerina Bijoux organic cotton pouch, which is more environmentally friendly than a box (the price would also have been passed on). The material is 18-carat 3-micron gold-plated, guaranteed for 10 years - the best quality on the jewelry market. Our prices are around 30% lower than in conventional jewelry stores, while offering the best quality. Thank you for supporting your French e-tailers.
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Rémy S.
Rating: 2 out of 5
No delivery tracking.
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Response from Nerina Bijoux
Hello, there is no delivery tracking for economy delivery, only a delivery notice. For tracking, please choose colissimo. Best regards,
S
Stephanie G.
Rating: 3 out of 5
following a purchase from 10/12/2019
Beautiful jewels , simple and fragile packaging !!!
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Morgane K.
Rating: 3 out of 5
following a purchase from 29/11/2019
Good
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