The online store Nerina Bijoux has garnered praise for its beautiful jewelry, with many expressing delight over the intricate designs and quality of the pieces. Customers frequently mention the fast and reliable delivery service, highlighting the quick arrival of their orders and well-packaged items, which often align perfectly with what was displayed online. The free tracked shipping option is particularly appreciated, as it adds to the overall positive shopping experience.
Package received very quickly and the jewelry is very pretty. Small suggestion for improvement: it took me 10 minutes to untangle the silver bracelet received in a pouch. Another packaging that keeps the bracelet from tangling would be welcome :)
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Isabelle W.
Rating: 2 out of 5
following a purchase from 07/05/2026
The bird earrings are tiny! I had looked at the dimensions, but obviously, you forgot to note how very, very thin they are! Really, I am very, very disappointed; I will no longer order from you. However, the other pair is fine.
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Ka D.
Rating: 2 out of 5
following a purchase from 03/05/2026
Fortunately, I had taken a screenshot of my order because I received no confirmation email and the order arrived incomplete: 2 out of 5 items missing. I had to send an email (thanks to the screenshot for justification) and several follow-ups to receive them. No commercial gesture, even after my request. Disappointing. I will no longer order from Nerina because it’s too complicated. It’s a shame because the jewelry was nice.
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Response from Nerina Bijoux
Hello Dominique,
Thank you for taking the time to share your experience, and we sincerely apologize for the inconveniences encountered. Your feedback is valuable, and we have taken it into account to improve our service. We are committed to enhancing communication regarding your orders and ensuring that each customer receives special attention. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The Nerina Jewelry Team.
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Corinne P.
Rating: 2 out of 5
following a purchase from 04/04/2026
The ring does not look like the photo
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cathy M.
Rating: 2 out of 5
following a purchase from 19/03/2026
Hello, The ring received is too small. I sent a message two days ago to find out how to return the item and make an exchange, but no response to date. Cathy Mazot Cherrak
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christine C.
Rating: 2 out of 5
following a purchase from 17/02/2026
Hello, I did not receive an invoice with the earrings even though I had requested it.
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Response from Nerina Bijoux
Hello Christine,
Thank you for your feedback. We are sorry to hear that you did not receive the requested invoice with your order. We will make sure that this is rectified quickly. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Nerina Bijoux team
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Sylviane A.
Rating: 4 out of 5
following a purchase from 25/01/2026
I had to return the earrings for pierced ears while I was looking for clips. I am now waiting for the refund
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Martine M.
Rating: 4 out of 5
following a purchase from 06/01/2026
Well received on time
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Aurelie F.
Rating: 2 out of 5
following a purchase from 28/12/2025
Chain too short
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Elsa T.
Rating: 4 out of 5
following a purchase from 17/12/2025
It's a shame there is no document mentioning the materials that make up the earrings
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Martine M.
Rating: 4 out of 5
following a purchase from 15/12/2025
Too bad the earrings are not in a box and with a gold plating certificate and warranty
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joelle L.
Rating: 2 out of 5
following a purchase from 10/12/2025
the jewel, especially the pearl, does not look like the photo
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Isabelle D.
Rating: 4 out of 5
following a purchase from 30/11/2025
Fast and serious shipping
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Sylvie B.
Rating: 2 out of 5
following a purchase from 02/08/2025
Order received late despite higher shipping costs.
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claudette R.
Rating: 4 out of 5
following a purchase from 11/07/2025
my little girl loves a lot
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Magali F.
Rating: 4 out of 5
following a purchase from 10/07/2025
The bracelet just needs to be in a locked box because I had knots in it and it wasn't easy to undo, especially since it's a very thin and fragile bracelet
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Anne D.
Rating: 4 out of 5
following a purchase from 05/07/2025
Reliable site and fast delivery
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Frédérique L.
Rating: 4 out of 5
following a purchase from 15/03/2025
Item as described in the catalog. Fast shipping
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yvette L.
Rating: 4 out of 5
following a purchase from 01/02/2025
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François B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Corresponds well to the pictures Fast delivery
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Corinne B.
Rating: 4 out of 5
following a purchase from 27/06/2024
Not disappointed when I received the ring. Conforms to the description. Satisfied
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Melanie D.
Rating: 4 out of 5
following a purchase from 14/06/2024
The jewelry seems to be of rather good quality, to be seen over time. On the other hand, the delivery time is rather long.
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Véronique B.
Rating: 4 out of 5
following a purchase from 11/12/2023
Delivery error for the first shipment (earrings instead of a necklace) but I received the necklace a few days after the complaint and I win a pair of earrings apparently ☺️
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Response from Nerina Bijoux
We thank you for your comment and are delighted that you finally received the necklace and an extra pair of earrings. We strive to ensure that our customers receive their products promptly and with the utmost care. Have a nice day.
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Joanna M.
Rating: 4 out of 5
following a purchase from 07/12/2023
Order received quickly, the only thing that could be improved would be the introduction of a system to know the required finger size.
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Response from Nerina Bijoux
Thank you very much for your review, Joanna! We're glad you received your order quickly. We take note of your suggestion, a system to know the size of your finger is being created. To determine your ring size accurately, you can obtain our ring gauge free of charge by adding it to your shopping cart when you purchase another product. Thanks again for your support!
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Laurence N.
Rating: 4 out of 5
following a purchase from 06/12/2023
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Response from Nerina Bijoux
Thank you very much for your review, Laurence. We hope you enjoyed your experience on our site. Have a nice day!
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 27/11/2023
Very pretty, original jewelry. Fast delivery. It's a gift, so I don't know how good the quality will be over time.
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Response from Nerina Bijoux
Thank you very much for your review! We're glad you like our jewelry and that the delivery was fast. We do our best to guarantee the quality and durability of our products. Please do not hesitate to contact us if you need any further information.
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hersant S.
Rating: 2 out of 5
following a purchase from 23/11/2023
I ordered a size 58 but I received a size 60 it is well indicated in the ring but despite 2 mails I still have no answer from the after sales service ... very disappointed.
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emilie M.
Rating: 4 out of 5
following a purchase from 26/09/2023
Very satisfied
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Response from Nerina Bijoux
Thank you Emilie for your very positive review! We are delighted to have been able to satisfy you and hope to see you soon on our site.
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Cléophée P.
Rating: 4 out of 5
following a purchase from 30/05/2023
I was expecting the creole to be much larger (but that's my fault, I misunderstood my product description), but it's not easy to put them on, I spend 5 minutes in each ear to put them on...otherwise, a very nice piece of jewelry that arrived very quickly at my home.
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Response from Nerina Bijoux
Thank you very much Cléophée for your review. We are sorry that you are disappointed with the size of the creoles, but we are delighted that you are enjoying our jewelry. We strive to provide our customers with the best possible service. Thank you again for your support!
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francois H.
Rating: 4 out of 5
following a purchase from 29/05/2023
Necklace as expectedu....quick delivery
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Response from Nerina Bijoux
Thank you very much François for your positive review! We are very pleased that you are satisfied with the product and the service. We look forward to seeing you again in our store!
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HP T.
Rating: 4 out of 5
following a purchase from 05/02/2023
The Capricorn constellation pendant jewelry is discreet and pretty for its size. About the size of a one-euro coin, it's elegant! Happy with our gift
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Response from Nerina Bijoux
Thank you very much for your comment! We are delighted that you are happy with your purchase. We hope you enjoy your jewelry even more each time you wear it.
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Bernard S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Jewel conforms to the order and the photo, a little smaller however than I imagined, that's the worry when you can't really see the product.
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Esther S.
Rating: 4 out of 5
following a purchase from 11/12/2022
Very nice. Refined and beautiful jewelry!
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Sophie Y.
Rating: 4 out of 5
following a purchase from 05/12/2022
The necklace is just gorgeous. We'll have to see how it holds up over time. Fast delivery.
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Elisa L.
Rating: 4 out of 5
following a purchase from 07/12/2022
Very beautiful jewelry. Very responsive after-sales service.
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christelle A.
Rating: 4 out of 5
following a purchase from 02/12/2022
Beautiful jewelry, Fast delivery, Happy with my purchase, I recommend this site.
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Mathilde B.
Rating: 4 out of 5
following a purchase from 29/11/2022
well
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rose D.
Rating: 4 out of 5
following a purchase from 27/11/2022
I haven't given it as a present yet, but it will be for Christmas.
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Lucie T.
Rating: 4 out of 5
following a purchase from 02/11/2022
The ring is a little big (size 50 minimum on the site) but it's very beautiful and so is the necklace.
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Marie B.
Rating: 2 out of 5
following a purchase from 03/10/2022
Very pretty jewel to see over time how it holds But I had sent an email to customer service because I had requested gift wrapping that I did not receive, and I had no response
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Response from Nerina Bijoux
Thank you for your order Marie. We are sorry unfortunately we do not offer the possibility of gift wrapping at the moment but we will set it up soon. All our jewelry is delivered in a Bali organic cotton pouch and we respond to customer requests within 24 hours. Don't hesitate to send us a message to the following address: [email protected]
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