Customer reviews of Nippon & co

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 202 published reviews
5 1 061 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Nippon & Co consistently delivers on reliable, fast service with careful packaging and products that match descriptions. Customers note quick delivery, secure wrapping, and items arriving in excellent condition, including delicate pieces like earrings, yukata, and kokeshi dolls. The store earns praise for professional service, helpful responsiveness, and strong value, with repeat customers expressing ongoing satisfaction and willingness to return. Overall, the shopping experience is described as smooth, dependable, and satisfying across a range of items.

All reviews

A
Anna H.
Rating: 5 out of 5
following a purchase from 08/04/2026
Perfect. Thank you
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Response from Nippon & co
Hello Anna! Thank you very much for your comment and for the 5/5 rating. We are glad to know that you are satisfied with our site "Nippon & Co". We hope to see you again soon. Thank you!
E
Elena M.
Rating: 5 out of 5
following a purchase from 11/04/2026
Excellent customer service. Unique merchandise, delicate and timely delivery. Try
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Response from Nippon & co
Dear Elena,

Thank you very much for your flattering comment and for rating our service 5/5. We hope to have your preference again in the future!

Sincerely,
The Nippon & CO team.
G
Gerhard M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Everything perfect !!!
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Response from Nippon & co
Dear Gerhard,

thank you very much for your positive feedback! We are very pleased to hear that everything was to your satisfaction. Your praise is a great motivation for our team. We look forward to welcoming you back at Nippon & Co. soon!

Best regards,
Your Nippon & Co. Team
G
Gottardo B.
Rating: 5 out of 5
following a purchase from 07/04/2026
Everything perfect. Fast delivery times.
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Response from Nippon & co
Dear Gottardo, we sincerely thank you for your exceptional review. We are happy to know that you appreciated the speed of our delivery times and that the experience at "Nippon & Co" was perfect. We hope to see you again soon!
A
Agnese I.
Rating: 5 out of 5
following a purchase from 05/04/2026
Shipping and packaging care excellent as excellent products purchased
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Response from Nippon & co
Dear Agnese, we sincerely thank you for your positive feedback. We are glad that you appreciated the quality of our products and the attention given to shipping and packaging. We hope to see you again soon at "Nippon & Co"!
S
Salvatore I.
Rating: 5 out of 5
following a purchase from 23/03/2026
SHIPPING, TRACKING AND PERFECT DELIVERY
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Response from Nippon & co
Dear Salvatore, we sincerely thank you for your positive feedback! Customer satisfaction is our priority.
L
Laszlo P.
Rating: 2 out of 5
following a purchase from 25/03/2026
Very disappointed! I ordered 9 different teebags of 100gram each, but unfortunately all of them have an expiration date within three to four weeks! In addition, I got some completely different ones than I ordered! Not what you would deserve after 8-10 previous orders. Will definitely consider before placing more orders
Response from Nippon & co
Hello,

I am truly sorry for your experience, which is clearly not up to the standard of your previous orders.

Regarding the expiration dates, my manager is currently looking to clear some stock. He considers that Japanese standards on expiration dates are stricter, and that the products can often be safely used beyond the printed date. That said, I completely understand how this can come across as unprofessional, and I share your concerns.

Unfortunately, I don’t have much flexibility on this matter. However, I encourage you to contact our customer service by email so we can try to offer you some form of compensation. I want to be transparent: this will depend on my manager’s decision, so I cannot make any guarantees at this stage.

We are also sorry for the mistake with the items you received, which should not have happened. On this point, however, we can absolutely resolve it quickly. Please don’t hesitate to email us at **[[email protected]](mailto:[email protected])** so we can arrange this.

Again, our sincere apologies for these issues, and thank you for your loyalty despite this disappointing experience.

Best regards,
Nippon & CO Team
M
Michele G.
Rating: 5 out of 5
following a purchase from 18/03/2026
Everything perfect, thank you
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Response from Nippon & co
Dear Michele,

We wholeheartedly thank you for your fantastic feedback! We are happy to know that you had a perfect experience with us. We hope to see you again soon at Nippon & Co!

Best regards,
The Nippon & Co team
C
Christine G.
Rating: 5 out of 5
following a purchase from 17/03/2026
very good
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Response from Nippon & co
Dear Christine,

We sincerely thank you for your positive rating of 5/5. Please feel free to come back to see us, we would be delighted to serve you again.

Best regards,
The Nippon & Co team
A
Alexis H.
Rating: 2 out of 5
following a purchase from 19/03/2026
My wife was very disappointed to find out that the Tenugui was printed only on 1 side.
Response from Nippon & co
Hello,

We are very sorry to hear that your wife was disappointed. We understand how this could be frustrating.

If you would like to request a refund, please contact us by email at [email protected], and we will do our best to assist you promptly.

Thank you for your understanding.

Best regards,
Nippon & CO
S
Salvatore L.
Rating: 5 out of 5
following a purchase from 13/03/2026
Great shopping experience, thank you
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Response from Nippon & co
Dear Salvatore,
We sincerely thank you for your wonderful feedback. We are happy to know that your shopping experience at Nippon & Co was excellent. We look forward to serving you again!
Best regards,
The Nippon & Co team.
M
Mary B.
Rating: 5 out of 5
following a purchase from 13/03/2026
Very happy with my order.
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Response from Nippon & co
Dear Mary,

Thank you sincerely for your flattering review and for the 5/5 rating. We hope to see you again soon on our site.

Best regards,
The Nippon & Co team
P
Pier Paolo R.
Rating: 5 out of 5
following a purchase from 07/03/2026
The purchased Keikogi is of excellent quality and the shipment arrived on time
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Response from Nippon & co
Dear Pier Paolo,

We sincerely thank you for your review! Your satisfaction is our priority.

Best regards,
The Nippon & Co team
E
Eduardo U.
Rating: 5 out of 5
following a purchase from 09/03/2026
All my purchases have arrived quickly and in perfect condition. Unbeatable.
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Response from Nippon & co
Dear Eduardo,

We sincerely thank you for your very positive comment. We hope to see you again at Nippon & Co.

Sincerely,
The Nippon & Co team
S
Sharon P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Everything went well
Response from Nippon & co
Dear Sharon,

We sincerely thank you for your positive review and are delighted to hear that your experience with Nippon & Co was satisfact
S
Sarah S.
Rating: 5 out of 5
following a purchase from 01/03/2026
I am very satisfied with my Norwegian curtains, the delivery via GLS went super well and all my drinks arrived intact. I particularly enjoyed the Yuzu Ramune.
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Response from Nippon & co
Dear Sarah,

thank you very much for your positive feedback! We look forward to your next visit to Nippon & Co!

Best regards,
Your Nippon & Co Team
B
Bérangère P.
Rating: 5 out of 5
following a purchase from 25/02/2026
Perfect
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Response from Nippon & co
We warmly thank you for your flattering review, Bérangère. Don't hesitate to come back and see us to discover our new products!
C
Cathy P.
Rating: 5 out of 5
following a purchase from 25/02/2026
beautiful product, 100% secure packaging, impeccable service (notifications and delivery). Bravo to your company!
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Response from Nippon & co
We sincerely thank you for your flattering review, Cathy. Your feedback is a true source of motivation for our entire team at Nippon & Co.
C
Claudia B.
Rating: 5 out of 5
following a purchase from 24/02/2026
Beautiful vintage kokeshi doll, well packed.
Response from Nippon & co
Dear Claudia,

Thank you so much for your wonderful review! Your satisfaction means a lot to us!

Best regards,
The Nippon & Co Team
I
Iris H.
Rating: 4 out of 5
following a purchase from 12/02/2026
I love your products and it was easy to order.
Response from Nippon & co
Dear Iris,

Thank you for taking the time to share your feedback! We look forward to serving you again soon!

Best regards,
The Nippon & Co Team
Y
Ylenia D.
Rating: 5 out of 5
following a purchase from 14/02/2026
The sandals were just as I imagined and the size fits. Good quality as well. I'm looking forward to wear them. Shipping was very fast as well! I'm very happy with the service!
Response from Nippon & co
We are please to hear your good review. Hope to see you again on Nippon & CO. Best regards
L
Lise B.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very happy with my purchase. Conforms to the photos
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Response from Nippon & co
We are delighted to know that you are pleased with your purchase. Looking forward to seeing you again! Justine from Nippon & CO
V
Valerie N.
Rating: 5 out of 5
following a purchase from 08/02/2026
Nickel, fragile item but very well packaged!
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Response from Nippon & co
Dear Valerie,

We sincerely thank you for your flattering review. Your satisfaction is our priority, and we hope to see you soon at Nippon & Co.

Best regards,
The Nippon & Co team
L
Leonardo R.
Rating: 5 out of 5
following a purchase from 12/01/2026
Beautiful quality products & quick delivery 🚚
Response from Nippon & co
Dear Leonardo, thank you for your wonderful feedback! We are thrilled to hear that you appreciated the quality of our products and the prompt delivery. Your satisfaction is our priority, and we look forward to serving you again!
E
Elena M.
Rating: 5 out of 5
following a purchase from 07/02/2026
Excellent
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Response from Nippon & co
Dear Elena,

We sincerely thank you for your positive feedback and your rating! We hope to see you again soon!

Sincerely,
The Nippon & Co team
I
Ilaria S.
Rating: 5 out of 5
following a purchase from 06/02/2026
Top
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Response from Nippon & co
Dear Ilaria, we sincerely thank you for your fantastic feedback! We are glad that you appreciated our site "Nippon & co". We remain at your disposal for any further needs and hope to see you again soon!
M
Marielle B.
Rating: 5 out of 5
following a purchase from 30/01/2026
Fast delivery
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Response from Nippon & co
Dear Marielle,

We sincerely thank you for your 5/5 rating and for your positive feedback. We hope to see you again very soon for new orders.

Best regards,
The Nippon & CO team
A
Amal E.
Rating: 5 out of 5
following a purchase from 10/01/2026
Incredible service, and I would buy again.
Response from Nippon & co
Dear Amal,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an incredible experience with our service. We look forward to serving you again in the future!

Best regards,
The Nippon & Co Team
J
Jose J.
Rating: 5 out of 5
following a purchase from 25/01/2026
Order received ultra quickly, everything was perfect. I highly recommend!
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Response from Nippon & co
Hello Jose,

Thank you very much for your flattering review and your 5-star rating! Your recommendation touches us and motivates us to continue providing quality service.

See you soon at Nippon & CO!

Best regards,
The Nippon & co team
F
Francesca Romana F.
Rating: 5 out of 5
following a purchase from 22/01/2026
I am always satisfied with the beautiful fabrics!!
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Response from Nippon & co
Dear Francesca Romana,

We sincerely thank you for your wonderful feedback! We are happy that you like our fabrics and that they satisfy you. We always strive to offer the best.

Best regards,
The Nippon & CO. team
M
Martin E.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very nice goods.... fast delivery
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Response from Nippon & co
Thank you very much for your positive feedback, Mr. Martin! We are very pleased that you like our goods and that the delivery was fast. We hope to welcome you again soon at Nippon & Co!
C
Cécile E.
Rating: 5 out of 5
following a purchase from 20/01/2026
Very happy with my purchase
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Response from Nippon & co
Dear Cécile,

We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to hear that you are very happy with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site for new discoveries.

Best regards,
The Nippon & CO team
M
Mariateresa B.
Rating: 5 out of 5
following a purchase from 21/01/2026
excellent store! I purchased two sets of Japanese plates, which arrived in perfect condition and matched the images shown, and I also gifted a meditation cushion that was very well received! Definitely a reference point for Japanese items. Thank you!
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Response from Nippon & co
Dear Mariateresa,

We sincerely thank you for your wonderful feedback! We are happy to know that the sets of Japanese plates and the meditation cushion met your expectations. It is a pleasure to be a reference point for Japanese items. We look forward to seeing you again at "Nippon & Co"!

Best regards,
The Nippon & Co team
L
Luca M.
Rating: 4 out of 5
following a purchase from 18/01/2026
Everything is regular
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Response from Nippon & co
Dear Luca, we thank you for your positive feedback. We are glad to know that you found everything regular on our site "Nippon & Co". If you have any further suggestions or requests, please do not hesitate to contact us!
F
Francesca B.
Rating: 5 out of 5
following a purchase from 16/01/2026
The site is very clear and everything is well described in detail. The order arrived on time and was just as shown in the pictures. Very appreciated and recommended!
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Response from Nippon & co
Dear Francesca,
We sincerely thank you for your positive feedback! We are glad to know that you found our site clear and your order met your expectations. Your satisfaction is our priority and we hope to see you again soon at Nippon & Co.
M
Marie-Helene P.
Rating: 5 out of 5
following a purchase from 12/01/2026
Perfect!
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Response from Nippon & co
Dear Marie-Hélène, we sincerely thank you for your flattering review and your rating! We look forward to seeing you again soon among us!
P
Patricia F.
Rating: 5 out of 5
following a purchase from 08/01/2026
Perfect! I am very satisfied.
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Response from Nippon & co
Dear Patricia,

We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Nippon & Co". We hope to see you again soon for new discoveries.
T
Thierry A.
Rating: 5 out of 5
following a purchase from 07/01/2026
Good product! One flaw remains: the metal filter is not deep enough
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Response from Nippon & co
Hello Thierry, we sincerely thank you for your feedback and your rating. We understand your comment regarding the depth of the metal filter, and we will inform our supplier. Your satisfaction is our priority!
M
Monik C.
Rating: 5 out of 5
following a purchase from 08/01/2026
Order received on the specified date. Shippo protected with care.
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Response from Nippon & co
Dear Monik,

Thank you very much for your flattering review! We are delighted to learn that your order arrived on time and that the packaging met your expectations. Your satisfaction is our priority!

See you soon on Nippon & Co,

The Nippon & Co team
D
Daniele G.
Rating: 5 out of 5
following a purchase from 03/01/2026
Item as expected. Timely delivery. Everything perfect! Recommended supplier
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Response from Nippon & co
Dear Daniele,

We sincerely thank you for your positive feedback! We greatly appreciate your recommendation and hope to see you again soon at Nippon & co!

Best regards,
The Nippon & co team
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