9.6/10
★★★★★
based on 1065 reviews published

Latest customer reviews

5 /5
★★★★★

I am very satisfied with the quality of the product I ordered. It was delivered very fast (to Romania, about 2 weeks before Christmas) and the parcel was properly packed, it arrived in perfect condition. I had some questions along the way and the vendor was very responsive via email. It was a pleasure doing business with them, I highly recommend their products! Keep up the good work. Sincerely, a satisfied customer.

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Ioana D.
purchased on 03/12/2024
Answer from Nippon & co
Thank you so much for your thoughtful and detailed review! We're delighted to hear that the product exceeded your expectations and that your husband loved his Christmas gift. We truly appreciate your recommendation and look forward to serving you again in the future. Wishing you and your family all the best!
5 /5
★★★★★

The product is tremendous with a great quality, I will surely repeat in the store.

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Jesus Alberto R.
purchased on 28/10/2024
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5 /5
★★★★★

All perfect!

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Laszlo P.
purchased on 07/12/2024
Answer from Nippon & co
Thank you for your review !
4 /5
★★★★☆

Good transaction -- Fast and efficient

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Louis R.
purchased on 26/02/2025
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5 /5
★★★★★

Super πŸ‘πŸ‘

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AurΓ©lien D.
purchased on 12/02/2025
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Answer from Nippon & co
Thanks for your feedback!
5 /5
★★★★★

Everything was perfect! Fast, careful shipping. Wonderful products. Thank you for offering a variety of quality Japanese products.

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Emilie B.
purchased on 10/02/2025
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Answer from Nippon & co
Thank you very much for your positive feedback! We're delighted that our products and service have lived up to your expectations. See you soon! 😊
5 /5
★★★★★

Order processed very quickly, express delivery. Product received perfect and in accordance with the description. I highly recommend this site

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Nadine F.
purchased on 06/02/2025
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Answer from Nippon & co
Thank you very much for your enthusiastic review! We are delighted that you are satisfied. Your recommendation makes us very happy! See you soon! 😊
5 /5
★★★★★

I regularly buy incense on this site because they are of very good quality and always very well protected for transport. I've never had a problem receiving my parcels.

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Manu B.
purchased on 04/02/2025
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Answer from Nippon & co
Thank you very much for your loyalty and positive feedback! We're delighted that our incense and packaging meet your expectations. See you soon for your next order! 😊
2 /5
★★☆☆☆

The model chosen is not up to the standard of those previously purchased (fabric thickness). A weight of the fabric used should be indicated in the description.

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Thierry C.
purchased on 03/02/2025
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Answer from Nippon & co
Thank you for your feedback. We are sorry that this model does not fully meet your expectations. Your comment on the thickness of the fabric is valuable, and we will pass it on to our team in order to improve our product descriptions.
5 /5
★★★★★

I love your site and your orodiy

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Shantal S.
purchased on 03/02/2025
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5 /5
★★★★★

Beautiful objects

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Grigori I.
purchased on 01/02/2025
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5 /5
★★★★★

It was perfect, as usual!

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Wal L.
purchased on 30/01/2025
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5 /5
★★★★★

Products conform, very very well packaged and delivered on time.

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Matthieu B.
purchased on 25/01/2025
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5 /5
★★★★★

Well received and beautiful products

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Sylvie P.
purchased on 29/01/2025
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5 /5
★★★★★

Very good

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Isabelle G.
purchased on 30/01/2025
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5 /5
★★★★★

Very good quality teapot, exactly as described. Delivery on time and with care. We recommend this site.

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Maria C.
purchased on 27/01/2025
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Answer from Nippon & co
Thank you very much for your positive feedback! 😊 We are delighted that you like your teapot and that you are satisfied with our service. See you soon on our website! 🍡✨
5 /5
★★★★★

Perfetto e ottimi prodotti

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Emanuela F.
purchased on 25/01/2025
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Answer from Nippon & co
Grazie mille per il tuo feedback! 😊 Siamo felici che tu sia soddisfatto dei nostri prodotti. A presto! πŸ‡―πŸ‡΅βœ¨
5 /5
★★★★★

Fine, I'll keep buying from Nippon & co.

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Jean-marie I.
purchased on 25/01/2025
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Answer from Nippon & co
Thank you very much for your trust! 😊 We are delighted to count you among our loyal customers. See you soon at Nippon & Co! πŸ‡―πŸ‡΅βœ¨
5 /5
★★★★★

The product isn't as white as I'd hoped but it's found its place. The packaging was impeccable.

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Jerome M.
purchased on 25/01/2025
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Answer from Nippon & co
Thank you for your feedback! 😊 We're sorry that the shade didn't perfectly match your expectations, but happy to hear that the product still suits you. Please do not hesitate to contact us if necessary. See you soon! ✨
5 /5
★★★★★

Fast delivery Items as described Best value for money

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Sophie D.
purchased on 25/01/2025
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Answer from Nippon & co
Thank you for your feedback! 😊 We are delighted that you are satisfied with the delivery and quality of our products. See you soon for a new order! πŸš€βœ¨
5 /5
★★★★★

Always perfect, aesthetically pleasing made-in-Japan items. I've been a customer for several years and I've never been disappointed.

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Manuella S.
purchased on 20/01/2025
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Answer from Nippon & co
Thank you very much for your loyalty and trust! 😊 We're delighted that you continue to enjoy our Japanese products. See you soon for new discoveries! πŸŒΈπŸ‡―πŸ‡΅βœ¨
5 /5
★★★★★

GOOD PRODUCT RECEIVED ON TIME.

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Daniel C.
purchased on 23/01/2025
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Answer from Nippon & co
Thank you for your positive feedback! 😊 We are delighted that you are happy with your purchase and delivery. See you soon! πŸš€βœ¨
5 /5
★★★★★

I've been shopping on this site for years (the last order under a new login) ... NEVER the slightest problem ! Reliable site !!!

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Eric L.
purchased on 14/01/2025
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Answer from Nippon & co
Thank you very much for your loyalty and trust! We are delighted to know that you are satisfied with your shopping experience on our site. Your positive feedback motivates us to continue offering you the best possible service. See you soon for new purchases! πŸ˜ŠπŸš€
5 /5
★★★★★

Product meets my expectations

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Dominique L.
purchased on 20/01/2025
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3 /5
★★★☆☆

The size is a little too big for me, but it's the only one that fits my protruding belly. It's a shame that for this price there's no lining like in real kimonos.

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JosΓ© M.
purchased on 14/01/2025
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Answer from Nippon & co
Thank you for your feedback. We are sorry that the size is not ideal, but happy that it suits your comfort. Regarding the lining, as we work with suppliers, we offer the products as they are supplied to us. If you have any further questions or need help, please don't hesitate to contact us!
5 /5
★★★★★

The order was delivered in 2 days. Perfectly packaged. The quality of the product has not yet been evaluated as it is a gift not yet offered.

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Stephanie P.
purchased on 14/01/2025
Translated review
Answer from Nippon & co
Thank you for your feedback! 😊 We are delighted that the order arrived quickly and well packaged. We hope the gift will be a pleasure once given. Please do not hesitate to come back to us to let us know your impressions after receipt! See you soon!
5 /5
★★★★★

5/5

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Peter R.
purchased on 13/01/2025
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Answer from Nippon & co
Thanks for your feedback!
2 /5
★★☆☆☆

I was very disappointed to find that the Daruma size M I ordered was as basic in terms of ornamentation as a size SS. Had I known this beforehand, I would have ordered a smaller size.

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Mila B.
purchased on 31/12/2024
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Answer from Nippon & co
Thank you for your feedback and we apologize for the lack of clarity regarding the correspondence between the sizes and the photos of the Darumas on our site. We understand your disappointment and will work to clarify this information so that our customers can make their choice with confidence. Please do not hesitate to contact us if you require any further assistance, and sorry again for this experience!
5 /5
★★★★★

Serious site, careful shipping, very nice lamp thank you

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Aurore P.
purchased on 10/01/2025
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Answer from Nippon & co
Thank you very much for your feedback! 😊 We're delighted that you liked the lamp and that the shipment lived up to your expectations. See you soon for new discoveries on our site!
5 /5
★★★★★

Very careful delivery, the items are of high quality.

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Marie C.
purchased on 10/01/2025
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Answer from Nippon & co
Thank you very much for your feedback! We are delighted that the quality of our items and the careful packaging have satisfied you. 😊 See you soon for a new order!
5 /5
★★★★★

Perfect! Beautiful products, fast delivery, fast customer service.

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Volha K.
purchased on 09/01/2025
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Answer from Nippon & co
Many thanks for your positive feedback! 😊 We are delighted that our products, speed of delivery and customer service have met your expectations. See you soon for your next order!
5 /5
★★★★★

Great service and quality! I recommend without hesitation!

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Violaine G.
purchased on 08/01/2025
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5 /5
★★★★★

Fast and accurate delivery

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Yuriko A.
purchased on 07/01/2025
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5 /5
★★★★★

The product met our expectations perfectly. We very much appreciated Nippon & Co's assistance in clarifying its choice according to our needs.

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Jean Charles B.
purchased on 06/01/2025
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Answer from Nippon & co
Thank you so much for your positive feedback! We're delighted that the product perfectly meets your expectations. Don't hesitate to contact us again - we're always here to help!
5 /5
★★★★★

Very reliable!

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Julien P.
purchased on 04/01/2025
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Answer from Nippon & co
Thank you for your trust and this concise but motivating feedback! We are delighted to have provided you with a reliable experience. We look forward to serving you again!
1 /5
★☆☆☆☆

As the return period was very short, I was unable to return the shoes because I was only able to offer them this week and they don't fit, so they won't be used and I've lost 42 euros. Very disappointed, and it's a shame because I would have liked some items on your site, but as a result, I won't be recommending them.

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Ginette C.
purchased on 18/12/2024
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Answer from Nippon & co
We are sorry to hear that the shoes did not fit and that the return time did not allow for an exchange or refund. Exceptionally, as this is a gift, we will accept a return at your expense, in accordance with the conditions indicated on our website.

Simply return the shoes in their original packaging, including your contact details and order number. Here is our postal address:
FAMD SARL
105 rue Saint Gaud
50400 Granville
France


Yours sincerely
The Nippon & CO team
3 /5
★★★☆☆

The black daruma was not the same as in the photo. What a shame!

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Alexandra W.
purchased on 30/12/2024
Translated review
Answer from Nippon & co
Hello,

Thank you for your feedback. We are sorry that the black Daruma does not match the photo. We will check this to better meet your expectations. Please do not hesitate to contact us by e-mail to find a solution.

Best regards,
The Nippon & CO team
5 /5
★★★★★

Perfect πŸ‘Œ

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Zenambay L.
purchased on 24/12/2024
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Answer from Nippon & co
Thanks for your feedback!
5 /5
★★★★★

Fast and efficient, thank you

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Isabelle A.
purchased on 15/12/2024
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Answer from Nippon & co
Hello,

Thank you for your feedback! We are happy that everything went well.

We hope to see you soon,
The Nippon & CO team
1 /5
★☆☆☆☆

Hello, At first glance, I was satisfied with the speed of delivery and the quality of the product. However, I'm very unhappy not to have received a reply to my exchange request due to an incorrect size. I have sent two messages asking how to return the item and receive another and have not received a reply. What's more, the returns process is not accessible on the site, even though it says that a product can be returned for 14 days. This period is about to expire and I have not been offered anything. Didier ISABEL

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Didier I.
purchased on 17/12/2024
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Answer from Nippon & co
Hello Monsieur Isabel,

Thank you for your feedback, and we apologize for the delay in responding. We have been on vacation recently, which has temporarily reduced our workforce, hence the slowness in processing your request. We understand and apologize for your dissatisfaction.

To proceed with an exchange, simply return the item at your own expense, including your contact details (first name and e-mail address) inside the parcel. Once received, we will take care of the exchange as soon as possible.

We thank you for your understanding and remain at your disposal for any further questions.

Yours faithfully
The Nippon & CO team