★★★★★
based on 1078 reviews published
Latest customer reviews
I was very disappointed to find that the Daruma size M I ordered was as basic in terms of ornamentation as a size SS. Had I known this beforehand, I would have ordered a smaller size.
Serious site, careful shipping, very nice lamp thank you
Very careful delivery, the items are of high quality.
Perfect! Beautiful products, fast delivery, fast customer service.
Great service and quality! I recommend without hesitation!
Fast and accurate delivery
The product met our expectations perfectly. We very much appreciated Nippon & Co's assistance in clarifying its choice according to our needs.
Very reliable!
As the return period was very short, I was unable to return the shoes because I was only able to offer them this week and they don't fit, so they won't be used and I've lost 42 euros. Very disappointed, and it's a shame because I would have liked some items on your site, but as a result, I won't be recommending them.
Simply return the shoes in their original packaging, including your contact details and order number. Here is our postal address:
FAMD SARL
105 rue Saint Gaud
50400 Granville
France
Yours sincerely
The Nippon & CO team
The black daruma was not the same as in the photo. What a shame!
Thank you for your feedback. We are sorry that the black Daruma does not match the photo. We will check this to better meet your expectations. Please do not hesitate to contact us by e-mail to find a solution.
Best regards,
The Nippon & CO team
Perfect 👌
Fast and efficient, thank you
Thank you for your feedback! We are happy that everything went well.
We hope to see you soon,
The Nippon & CO team
Hello, At first glance, I was satisfied with the speed of delivery and the quality of the product. However, I'm very unhappy not to have received a reply to my exchange request due to an incorrect size. I have sent two messages asking how to return the item and receive another and have not received a reply. What's more, the returns process is not accessible on the site, even though it says that a product can be returned for 14 days. This period is about to expire and I have not been offered anything. Didier ISABEL
Thank you for your feedback, and we apologize for the delay in responding. We have been on vacation recently, which has temporarily reduced our workforce, hence the slowness in processing your request. We understand and apologize for your dissatisfaction.
To proceed with an exchange, simply return the item at your own expense, including your contact details (first name and e-mail address) inside the parcel. Once received, we will take care of the exchange as soon as possible.
We thank you for your understanding and remain at your disposal for any further questions.
Yours faithfully
The Nippon & CO team
Great! I'll definitely recommend it again!
Thank you very much for your feedback! We're delighted that you were satisfied, and we'd be delighted to have you back as one of our customers.
We hope to see you soon,
The Nippon & CO team
Fast delivery, product meets my expectations.
Thank you for your feedback! We are delighted that the delivery and the product met your expectations.
We hope to hear from you soon,
The Nippon & CO team
Very satisfied with this site. Fast shipping. Beautiful doll well packaged. I recommend Nippon and co!
Thank you very much for your feedback! We are delighted that you liked the doll. 😊
See you soon,
The Nippon & CO team
The items arrived quickly and even the most fragile ones survived the journey as they were carefully packed to avoid breakage. Very happy with my purchases.
Thank you very much for your feedback! We are delighted that everything arrived in perfect condition and that you are satisfied with your purchases.
We hope to see you soon,
The Nippon & CO team
Serious order. I thought I'd find paper tanzakus like the one on the bell for the animal-shaped furins... if not figurines in keeping with the visual representation.
Thank you for your feedback. We understand your expectations regarding the tanzaku. We do our best to ensure that each product is well represented and described on our site, so we take your opinion into account. We're glad you liked the rest.
We hope to see you soon,
The Nippon & CO team
5th purchase and as satisfied as ever. Gifts appreciated and not to be found in stores!
Thank you very much for your loyalty and your feedback! We are delighted that the gifts have pleased. 😊
See you soon,
The Nippon & CO team
Perfect packaging, items in perfect condition and in line with my expectations, in short, a faultless performance, as always =)
Thank you so much for your wonderful feedback! We're delighted that everything lived up to your expectations, once again. 😊
See you soon,
The Nippon & CO team
Very nice products, well packaged and quickly shipped.
Thank you very much for your feedback! We're delighted that you like the products and that we've met your expectations. 😊
We look forward to seeing you again at Kyoto Boutique!
The Kyoto Boutique team
Always satisfied as usual!
Thank you for your loyalty and your feedback! We are delighted to know that you are still satisfied with our products and services. It's a pleasure to support you with every order! 😊
See you soon on Nippon & CO!
The Nippon & CO team
I can't give my opinion on the product because it's a gift. As for the service, nothing to report, delivery on time and well packaged product. I would buy from them again with my eyes closed.
Thank you very much for your feedback! We are happy to hear that the delivery was fast and that the product was well packaged. We hope the recipient enjoys the gift! 😊
Looking forward to serving you again, and thank you for your trust.
The Nippon & CO team
As described Fast delivery
Thank you for your positive feedback! We are delighted that your item corresponds perfectly to the description and that you appreciated the speed of shipment. Your satisfaction is very important to us. 😊
See you soon on Nippon & CO!
The Nippon & CO team
Very fast delivery. Package well packed. Perfect.
Many thanks for your feedback! We're delighted that the fast delivery and careful packaging met your expectations. It's always a pleasure to know that everything went smoothly. 😊
Looking forward to seeing you again on Nippon & CO!
The Nippon & CO team
Super fast and extremely friendly on the phone.
Thank you very much for your feedback! We are delighted that our speed and telephone service met your expectations. Your satisfaction is our greatest reward. 😊
We look forward to seeing you on Nippon & CO!
The Nippon & CO team
Very satisfied
Beautiful.
Fast delivery
Very pretty box. just what I expected
Perfect experience on this site
I recommend the site for its seriousness, as well as for the beautiful workmanship of the teapots on offer.
The fabrics ordered are beautiful. Very nice result.
Yours sincerely
The team at Nippon & CO.
Fast delivery, very well packaged, thank you for your reliability.
Yours faithfully
The Kyoto Boutique team.
Product as described and received in 3 days.
Fast efficient perfect
The delivery was made on time and the products are present.
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Speed and very good condition of my order
Delighted with my purchases. Each packaged in a small box.