★★★★★
based on 1157 reviews published
Latest customer reviews
SHIPPING, TRACKING AND PERFECT DELIVERY
Very disappointed! I ordered 9 different teebags of 100gram each, but unfortunately all of them have an expiration date within three to four weeks! In addition, I got some completely different ones than I ordered! Not what you would deserve after 8-10 previous orders. Will definitely consider before placing more orders
I am truly sorry for your experience, which is clearly not up to the standard of your previous orders.
Regarding the expiration dates, my manager is currently looking to clear some stock. He considers that Japanese standards on expiration dates are stricter, and that the products can often be safely used beyond the printed date. That said, I completely understand how this can come across as unprofessional, and I share your concerns.
Unfortunately, I don’t have much flexibility on this matter. However, I encourage you to contact our customer service by email so we can try to offer you some form of compensation. I want to be transparent: this will depend on my manager’s decision, so I cannot make any guarantees at this stage.
We are also sorry for the mistake with the items you received, which should not have happened. On this point, however, we can absolutely resolve it quickly. Please don’t hesitate to email us at **[[email protected]](mailto:[email protected])** so we can arrange this.
Again, our sincere apologies for these issues, and thank you for your loyalty despite this disappointing experience.
Best regards,
Nippon & CO Team
Everything perfect, thank you
We wholeheartedly thank you for your fantastic feedback! We are happy to know that you had a perfect experience with us. We hope to see you again soon at Nippon & Co!
Best regards,
The Nippon & Co team
Very good
We sincerely thank you for your positive rating of 5/5. Please feel free to come back to see us, we would be delighted to serve you again.
Best regards,
The Nippon & Co team
My wife was very disappointed to find out that the Tenugui was printed only on 1 side.
We are very sorry to hear that your wife was disappointed. We understand how this could be frustrating.
If you would like to request a refund, please contact us by email at [email protected], and we will do our best to assist you promptly.
Thank you for your understanding.
Best regards,
Nippon & CO
Great shopping experience, thank you
We sincerely thank you for your wonderful feedback. We are happy to know that your shopping experience at Nippon & Co was excellent. We look forward to serving you again!
Best regards,
The Nippon & Co team.
Very happy with my order.
Thank you sincerely for your flattering review and for the 5/5 rating. We hope to see you again soon on our site.
Best regards,
The Nippon & Co team
The purchased Keikogi is of excellent quality and the shipment arrived on time
We sincerely thank you for your review! Your satisfaction is our priority.
Best regards,
The Nippon & Co team
All my purchases have arrived quickly and in perfect condition. Unbeatable.
We sincerely thank you for your very positive comment. We hope to see you again at Nippon & Co.
Sincerely,
The Nippon & Co team
Everything went well
We sincerely thank you for your positive review and are delighted to hear that your experience with Nippon & Co was satisfact
I am very satisfied with my Norwegian curtains, the delivery via GLS went super well and all my drinks arrived intact. I particularly enjoyed the Yuzu Ramune.
thank you very much for your positive feedback! We look forward to your next visit to Nippon & Co!
Best regards,
Your Nippon & Co Team
Perfect
Beautiful product, 100% secure packaging, impeccable service (notifications and delivery). Bravo to your company!
Beautiful vintage kokeshi doll, well packed.
Thank you so much for your wonderful review! Your satisfaction means a lot to us!
Best regards,
The Nippon & Co Team
I love your products and it was easy to order.
Thank you for taking the time to share your feedback! We look forward to serving you again soon!
Best regards,
The Nippon & Co Team
The sandals were just as I imagined and the size fits. Good quality as well. I'm looking forward to wear them. Shipping was very fast as well! I'm very happy with the service!
Very happy with my purchase. Conforms to the photos
Nickel, fragile item but very well packaged!
We sincerely thank you for your flattering review. Your satisfaction is our priority, and we hope to see you soon at Nippon & Co.
Best regards,
The Nippon & Co team
Beautiful quality products & quick delivery 🚚
Excellent
We sincerely thank you for your positive feedback and your rating! We hope to see you again soon!
Sincerely,
The Nippon & Co team
Top
Fast delivery
We sincerely thank you for your 5/5 rating and for your positive feedback. We hope to see you again very soon for new orders.
Best regards,
The Nippon & CO team
Incredible service, and I would buy again.
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an incredible experience with our service. We look forward to serving you again in the future!
Best regards,
The Nippon & Co Team
Order received ultra quickly, everything was perfect. I highly recommend!
Thank you very much for your flattering review and your 5-star rating! Your recommendation touches us and motivates us to continue providing quality service.
See you soon at Nippon & CO!
Best regards,
The Nippon & co team
I am always satisfied with the beautiful fabrics!!
We sincerely thank you for your wonderful feedback! We are happy that you like our fabrics and that they satisfy you. We always strive to offer the best.
Best regards,
The Nippon & CO. team
Very nice goods.... fast delivery
Very happy with my purchase
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to hear that you are very happy with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site for new discoveries.
Best regards,
The Nippon & CO team
Excellent store! I purchased two sets of Japanese plates, which arrived in perfect condition and matched the images shown, and I also gifted a meditation cushion that was very well received! Definitely a reference point for Japanese items. Thank you!
We sincerely thank you for your wonderful feedback! We are happy to know that the sets of Japanese plates and the meditation cushion met your expectations. It is a pleasure to be a reference point for Japanese items. We look forward to seeing you again at "Nippon & Co"!
Best regards,
The Nippon & Co team
Everything is regular
The site is very clear and everything is well described in detail. The order arrived on time and was just as shown in the pictures. Very appreciated and recommended!
We sincerely thank you for your positive feedback! We are glad to know that you found our site clear and your order met your expectations. Your satisfaction is our priority and we hope to see you again soon at Nippon & Co.
Perfect!
Perfect! I am very satisfied.
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Nippon & Co". We hope to see you again soon for new discoveries.
Good product! One flaw remains: the metal filter is not deep enough
Order received on the specified date. Shippo protected with care.
Thank you very much for your flattering review! We are delighted to learn that your order arrived on time and that the packaging met your expectations. Your satisfaction is our priority!
See you soon on Nippon & Co,
The Nippon & Co team
Item as expected. Timely delivery. Everything perfect! Recommended supplier
We sincerely thank you for your positive feedback! We greatly appreciate your recommendation and hope to see you again soon at Nippon & co!
Best regards,
The Nippon & co team
Excellent Quality and Honest Parts
thank you very much for your wonderful review! We are very happy to know that you are satisfied with the quality and products of Nippon & Co. Your satisfaction is our absolute priority. We look forward to welcoming you again soon!
Best regards,
The Nippon & Co. team.
Still very satisfied
We sincerely thank you for your flattering review and for the 5/5 rating. Your satisfaction is our priority and we are delighted to hear that you have always been satisfied with our services. Please feel free to come back to see us, we will always be happy to welcome you again.
Best regards,
The Nippon & Co team
TB, bowls arrived in good condition
Thank you very much for your positive feedback! We are delighted to hear that the bowls arrived in good condition. Your satisfaction is our priority.
Best regards,
The Nippon & co team
Excellent and original Japanese products
Everything was OK! Thank you