★★★★★
based on 1100 reviews published
Latest customer reviews
Excellent transaction. Good communication. Fast shipping. Thank you
Very satisfied
Great service
Excellent products and fast shipping! It's perfect so far.
Excellent quality products. Careful packaging. A real pleasure, thank you Nishikidōri
Impeccable
Super
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Very satisfied
Fast shipping and well packaged.
It was perfect, the package was very well wrapped, there was no risk of it breaking.
Products of exceptional quantity: tamari, yuzu, mirin.
Completely satisfied.
Very fast shipping and extremely well packaged parcel.
Very well
Totally satisfied with the products
Perfect product, perfect delivery
Thank you for the impeccable packaging and timely delivery.
Really good products
Very very good
Website with quality products and good prices. Fast shipping, and the products are very well wrapped in bubble wrap.
Very good service and excellent Japanese products.
Perfect, plus GLS ensures
Excellent grocery store, products of incomparable quality. It's a must-visit place for refined palates. I recommend!
As usual, everything is perfect! A wide choice of quality products. Fast and careful shipping, the care taken for fragile items is great!
The preparation of the package is very quick. Nothing to report.
Very good products, very efficient shipping!
I am very satisfied with my order, super products, careful packaging, and fast shipping.
Always a pleasure to pick up the ingredients directly from Nishikidori.
Perfect
Japan in France... by far, the best online store in the mainland 🙂
Excellent products and service
Very satisfied with my order, arrived on time. I haven't tested everything yet, as I am in 'discovery mode'.
Perfect
Perfect!
Very good products
I bought an ingredient (Yuzu) and paid 25 euros more for next day delivery, that is Thursday, at 1 PM. The store only shipped it three days later, on Saturday afternoon! It finally arrived on Tuesday! No response to my help requests or my complaints. This is not online shopping if you do not address common delivery issues. Avoid this site at all costs.
You placed your order on September 11, in the afternoon choosing express delivery France and not in 24h. For this, the delivery cost was 14.22€ and not 25€. Our site clearly states that we do not deliver on Saturdays. Your order was handed over to GLS on 12/09 at 5:34 PM and delivered on 16/09. You will find all our conditions on the site for express delivery: "Your package delivered the next day before 1:00 PM* For any order validated on http://www.nishikidori.com before 12 PM from Monday to Friday* (excluding public holidays). All orders placed on Friday after 12 PM will be processed on Monday morning for delivery on Tuesday before 1 PM. (excluding public holidays). Orders validated on Friday morning before 12 PM will be shipped in the afternoon for delivery on Monday *NO delivery is made on Saturday." The order being placed in the afternoon, this could not be express delivery. However, GLS should have delivered to you on Monday. We are sorry for this and can offer you either a refund of the shipping costs or a credit of the amount of the shipping costs, as you wish.
Best regards,
The Nishikidori team
Very good quality
Very nice bowls
Very good experience. Packed with care and quality products. I recommend.