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Rating: 4 out of 5
Very good follow-up and serious site
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Customer reviews of Noix D’Arec
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 632 published reviews
Summary of reviews
The online store Noix D'Arec excels in product quality, as customers frequently highlight the impeccable craftsmanship of items such as bags, hats, and pencil cases, often noting their appealing designs and excellent quality-price ratios. Delivery is another standout feature; many reviews commend the fast shipping times and the careful packaging that ensures items arrive in perfect condition. Customers appreciate the ease of the online shopping experience, with a straightforward ordering process and excellent tracking available for their shipments.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Satisfied with purchase Delivery Gift-wrapped
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A
Rating: 2 out of 5
if indeed the delivery address and the billing address were the same, this may be due to the site having difficulty taking 2 separate addresses into account, resulting in a parcel arriving at my home, a birthday present not being received on time by the recipient, postage costs to be paid i remain dissatisfied with this site and do not recommend it if you only publish positive reviews don't be surprised to see a disaffection for your site and your products.
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Response from Noix D’Arec
Madam, you can see for yourself that we don't only publish positive reviews. In fact, we sometimes make mistakes, and in general we try to improve our services and do everything we can to fix them. However, in your case, the mistake was really your fault, since you entered both delivery and billing addresses yourself when you placed your order, and didn't inform us of this error afterwards. We are sincerely sorry, but we cannot assume the consequences of a data entry error on your part. We have sent you all the supporting documents proving our good faith (order form, customer account statement, etc.), and after testing all the site's functions, we have found no fault with the system. As errors can also sometimes be human, this may be due to a simple oversight on your part! We hope, however, that the gift wrapping paper and birthday message created by our team will have made the recipient forget this incident. Yours sincerely
A
Rating: 4 out of 5
It's because I haven't yet received and seen my order that I'm giving it a Good rating and not a Very Good one.
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A
Rating: 4 out of 5
Satisfied overall
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A
Rating: 4 out of 5
Well past
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A
Rating: 4 out of 5
Very nice bag not disappointed
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A
Rating: 4 out of 5
I love it but I would have preferred to find the same Guess cast but a little bigger... but I love my new wallet.
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A
Rating: 4 out of 5
Some problems on the site due to the age of the computer and its system. Otherwise, no problem with the order or delivery. The key ring suits me very well.
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A
Rating: 4 out of 5
Very good but ordered for Christmas and received in January
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A
Rating: 4 out of 5
All in all, very good, nothing to complain about!
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A
Rating: 4 out of 5
Quality product. A little disappointed by the material; I had spotted a similar product of the same brand in a store, but all leather. The finish is not the same, but I'm satisfied despite the disappointment when I opened the parcel.
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A
Rating: 2 out of 5
Package received not conform to order Very disappointed Returned package
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Response from Noix D’Arec
Hello and thank you for your message, the product we have sent you complies with your order, the photos are provided by the brand, the inner lining of the bag does not correspond to the visual on the product sheet, the brand reserves the right to change the prints inside their bags and the photos are not contractual. We have offered you a free return and a full refund. We hope to be able to satisfy you fully with a future order and wish you a very happy festive season.
A
Rating: 4 out of 5
I haven't checked the product yet because, being a gift and on request, it's wrapped in gift paper. But the delivery was very quick and careful.
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A
Rating: 4 out of 5
Parcel arrived in very good condition, the bag is magnificent, even more so than on the website photo. Nothing to complain about?
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A
Rating: 4 out of 5
So far so good. As for satisfaction with the product itself, I'll have to wait for the holidays as I asked for a gift pack, so I haven't seen ....
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A
Rating: 4 out of 5
serious site fast delivery
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A
Rating: 4 out of 5
Satisfied. Product arrived on time and met my expectations.
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A
Rating: 4 out of 5
I'm pleasantly surprised to see my purchase wrapped in pretty gift wrap! Thank you for your kind attention
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A
Rating: 4 out of 5
Very difficult to find an article drowned in the volume of proposals
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A
Rating: 4 out of 5
Very high quality product delivered on time, small downside: too bad there is no gift bag when you want to give what you order!!!
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Response from Noix D’Arec
Thank you for your appreciation and suggestion concerning the gift bag. We now offer the option of "free gift wrapping", to be ticked when placing your order.
A
Rating: 4 out of 5
Very functional site, the photos of the bags worn on mannequins are very useful to get a better idea of the size of the bag. I'm very happy with the delivery.
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A
Rating: 4 out of 5
PERFECT.PRODUCT CONFORMS TO ORDER.FAST DELIVERY.
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A
Rating: 4 out of 5
3rd purchase of a shoulder bag, two of which were made in a boutique at location 13560...disappointed by the material of the last one in navy blue.
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A
Rating: 4 out of 5
Fast delivery, careful packaging, quality products
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A
Rating: 4 out of 5
Quick and careful delivery, too bad the box was a bit small as the bag was received crumpled.
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A
Rating: 4 out of 5
Fast
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
A little expensive, but there's plenty to choose from. Interesting during promotions
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A
Rating: 4 out of 5
Fast delivery even in these complicated times
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A
Rating: 4 out of 5
very good just a small problem packaging a little simple poorly packaged
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A
Rating: 4 out of 5
Magnificent bag for a small price and also an exceptionally available and kind collaborator who patiently answered my questions and solved the problem of payment.
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A
Rating: 4 out of 5
Fast delivery, parcel in good condition
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Packaging perfectible, fast delivery.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Fast and accurate delivery. I'm withdrawing one star, however, because the bag's shoulder strap was packed into the bag itself instead of being wrapped around it. It still has fold marks, and I hope that this will go away with time... Otherwise, nothing to complain about.
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A
Rating: 4 out of 5
product was as expected and delivered on time
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A
Rating: 2 out of 5
I ordered a "Diamond Rouge" toiletry bag and received a mocha-colored one. It was for a gift and I don't have time to order another one, but I'm very disappointed. Delivery was fast.
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Response from Noix D’Arec
Thank you for your message. We have contacted you by telephone to understand this confusion and find a solution to this possible inversion. Best regards. The web noix d'arec team
A
Rating: 4 out of 5
Hello, I am satisfied with the order and delivery.
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