/10
★★★★★
based on 2224 reviews published
★★★★★
based on 2224 reviews published
Latest customer reviews
5
/5
★★★★★
Very satisfied with delivery times and quality
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Very good, to recommend, fast and careful service, happy with my purchase, I will renew my purchases on this site that I did not know. Thank you
Acheteur Vérifié
purchased on 27/12/2021
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5
/5
★★★★★
Product received as expected. Well packed nothing to say
Acheteur Vérifié
purchased on 23/12/2021
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5
/5
★★★★★
Very satisfied with my purchase, the bag is beautiful and the shipping very fast. Thank you!!!
Acheteur Vérifié
purchased on 20/12/2021
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5
/5
★★★★★
Very good presentation and items appear to be of good quality - very fast dispatch Very nice item corresponds to the presentation, including the color.
Acheteur Vérifié
purchased on 20/12/2021
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3
/5
★★★☆☆
The product is of very good quality, but unfortunately the delivery box was extremely damaged and the bag was slightly dented in two different places and unfortunately it was on the front. But I would buy from the site in the future without any problems.
Acheteur Vérifié
purchased on 15/12/2021
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Answer from Noix D’Arec
Hello and thank you for your opinion. If you notice this kind of problem during the delivery of an item, if you wish to obtain compensation or a refund, you must first file a claim with the carrier, then send us photos of your parcel and damaged item so that we can initiate the same procedure on our side. Our after-sales service will then take over and offer you repatriation of the damaged item, replacement in identical condition or compensation if you wish to keep the item. (This request must be made upon receipt of the parcel). Best regards.
5
/5
★★★★★
Speed safety
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Great! I recommend
Acheteur Vérifié
purchased on 18/12/2021
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5
/5
★★★★★
Very happy with my order, fast delivery.
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Delighted! Serious site, fast shipping, and the item arrived in a beautiful box, what a pleasure!
Acheteur Vérifié
purchased on 17/12/2021
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5
/5
★★★★★
Thank you for your responsiveness, your advice and the careful gift wrapping. Parcel received in 24 hours I recommend without hesitation.
Acheteur Vérifié
purchased on 20/12/2021
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5
/5
★★★★★
The order met my expectations and delivery was fast, thank you.
Acheteur Vérifié
purchased on 18/12/2021
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1
/5
★☆☆☆☆
Order not received
Acheteur Vérifié
purchased on 19/12/2021
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Answer from Noix D’Arec
Hello, your order placed on December 19th and dispatched on December 20th is currently being delivered by Chonopost la poste. You can track your parcel on the Chronopost website, which proves that it has been delivered to your destination post office. We do our utmost to process orders as quickly as possible, but we are not responsible for delays in the delivery of parcels once they have been deposited in post offices or Chronopost relays. We remain at your disposal should you wish to file a complaint with the relevant Chronopost departments. Yours faithfully
5
/5
★★★★★
Order arrived on time with gift box
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Reliable delivery
Acheteur Vérifié
purchased on 17/12/2021
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5
/5
★★★★★
Xxxxxxxxxxxxxx
Acheteur Vérifié
purchased on 15/12/2021
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5
/5
★★★★★
I didn't know this site and this store, it's TOP.
Acheteur Vérifié
purchased on 01/12/2021
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2
/5
★★☆☆☆
Parcel still not received was to be delivered in 2 days. Order placed on the 14th.
Acheteur Vérifié
purchased on 14/12/2021
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Answer from Noix D’Arec
Hello, your order was placed on the 14th at 9:18pm, shipped on the 17th in accordance with our terms and conditions "any order placed after 2pm will be processed the next day, the preparation time of your order may vary between 24 and 72 hours (excluding weekends and holidays). " you have chosen a delivery with Mondial Relay in 3 to 5 working days from pick-up for delivery in mainland France. You should therefore receive your parcel shortly at the relay point you have chosen. Please check your tracking directly on the carrier's website. We wish you a very happy holiday season. Yours sincerely
5
/5
★★★★★
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Acheteur Vérifié
purchased on 12/12/2021
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5
/5
★★★★★
Quality service, fast shipping, the bag is a marvel. I recommend dark if you want beautiful creation. So see you next order. Thank you
Acheteur Vérifié
purchased on 11/12/2021
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5
/5
★★★★★
Fast delivery with attractive gift wrapping and regular follow-up by e-mail. Only one regret, the absence of the fabric pouch.
Acheteur Vérifié
purchased on 14/12/2021
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Answer from Noix D’Arec
Hello and thank you for your opinion. Lancaster does not supply fabric pouches for the Maya and Basic lines, but all leather bags do.
5
/5
★★★★★
Fast delivery compliant products I highly recommend
Acheteur Vérifié
purchased on 15/12/2021
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5
/5
★★★★★
I ordered a bag as a Christmas present and asked for it to be wrapped. When I received the parcel, I thought I was getting a simple gift bag like the competition, but I received the bag wrapped entirely in gift paper. I'm very happy with my purchase. I recommend it! Fast delivery too!
Acheteur Vérifié
purchased on 10/12/2021
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5
/5
★★★★★
Pleasant site, very responsive merchant, fast shipping, attentive follow-up. Alas, all these qualities are spoiled by Chronopost which, as usual, is not up to the job, "encounters problems", messes up, and drags!
Acheteur Vérifié
purchased on 14/12/2021
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5
/5
★★★★★
Impeccable service.
Acheteur Vérifié
purchased on 10/12/2021
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5
/5
★★★★★
I did not check the contents as it was a wrapped gift for Christmas.
Acheteur Vérifié
purchased on 24/11/2021
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5
/5
★★★★★
Everything was perfect;
Acheteur Vérifié
purchased on 09/12/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 07/12/2021
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5
/5
★★★★★
Very fast shipping, everything was perfect!
Acheteur Vérifié
purchased on 07/12/2021
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5
/5
★★★★★
Very professional, very responsive to our request. i'm very happy with it and would recommend it to other friends.
Acheteur Vérifié
purchased on 07/12/2021
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