Customer reviews of Nutri-bay

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 693 published reviews

Summary of reviews

Nutri-bay consistently delivers fast and reliable service, with quick, efficient delivery and clear emphasis on keeping orders moving smoothly to customers. The experience is enhanced by a wide range of products, competitive prices, and frequent signs of appreciation such as personalized notes in the box and helpful, responsive support. Customers highlight smooth ordering, straightforward navigation, and multiple repeat purchases, underscoring consistent satisfaction and trust in the store. The overall experience is described as enjoyable and dependable, with positive mentions of brand variety, promotions, and a loyal, easy shopping process.

Reviews 1 and 2 stars

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A
Alonso A.
Rating: 1 out of 5
following a purchase from 11/05/2026
the transport agency has not contacted me before delivering the order and following the delivery instructions, which were detailed in writing, to leave the package in the premises next to mine.
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Guillaume D.
Rating: 1 out of 5
following a purchase from 08/05/2026
I ordered several gels pack which I never received. Nutri-bay declared them shipped whils the transporter declared Nutry-Bay did not hand them over. Very poor service!
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Olivier B.
Rating: 1 out of 5
following a purchase from 05/05/2026
I received the wrong items over a week ago. Despite your company's confirmation that the correct products would be sent immediately, I still have not received them.
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fabien F.
Rating: 2 out of 5
following a purchase from 03/05/2026
Deux gels étaient percés et avaient fui dans le carton. Dommage car d’habitude le service est irreprochable
C
Christophe D.
Rating: 2 out of 5
following a purchase from 11/04/2026
5 stars for Nutri-bay but 0 star for delivery via Mondial Relay. A wide selection of products. Orders always arrive in full. Excellent+++ ! But delivery via Mondial Relay is a disaster. Delivery times vary greatly and are unreliable. I’ve already had to go to a shop to buy (as duplicates of) the entire content of an order that didn’t arrive before a race. I’m afraid this is happening again this week.
C
Christian C.
Rating: 2 out of 5
following a purchase from 28/04/2026
Les aliments reçus récemment (mai 2026) ont été fabriqués en juin 2025 et expirent en juin 2026 :–(
J
julien V.
Rating: 1 out of 5
following a purchase from 26/04/2026
Colis ouvert a réception tout en vrac a l intérieur du colis meme si pas de produits manquants Un désastre !!!!
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Pascal N.
Rating: 1 out of 5
following a purchase from 14/04/2026
Je n'ai pas eu le produit voulu et ma commande est arrivé dans un autre village merci bonne journée.
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Philippe G.
Rating: 2 out of 5
following a purchase from 29/03/2026
Cliff- bar in received end march2026 we're only good till april 2026...not much time left tot eat a whole box of thema. Could have some Longer shelf life
C
Cedric W.
Rating: 2 out of 5
following a purchase from 28/03/2026
Commande de gels cafféinés. Reçu la version sans
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Nathalie H.
Rating: 1 out of 5
following a purchase from 13/03/2026
Commande non reçue à ce jour et pas de réponse à mes 2 messages ..
D
Davide B.
Rating: 2 out of 5
following a purchase from 07/03/2026
La consegna è stata velocissima ma davvero troppo costosa. Quasi 20€ per una consegna a domicilio in Italia è davvero fuori mercato.Fate qualcosa per migliorare questo servizio. La scadenza prodotto indicata al momento dell' acquisto sarebbe un altro plus.
M
Marc D.
Rating: 2 out of 5
following a purchase from 21/02/2026
Mom colis a été déposé dans un point relais à 10km de mon domicile, un endroit où même les bus ne vont pas. Il est possible que ce soit Mondial Relais? Les produits correspondent à mes attentes.
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Laetitia A.
Rating: 1 out of 5
following a purchase from 29/01/2026
J' ai recu des barres périmées.
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Victor M.
Rating: 1 out of 5
following a purchase from 25/01/2026
Terrible service, after two weeks I have not received the shipment, I paid for shipping to have it delivered as soon as possible and I have neither received it nor been informed of anything after 15 days, I will not buy from this page again nor do I recommend it.
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Emma D.
Rating: 1 out of 5
following a purchase from 22/01/2026
La boîte de gels maurten (gels normaux) n’était pas sécurisée par un collant et il manquait la moitié des gels (plus que 5 gels dans la boîte) lors de sa réception en point relais.
R
Richard F.
Rating: 1 out of 5
following a purchase from 14/01/2026
Pas top
M
Morgan B.
Rating: 1 out of 5
following a purchase from 12/12/2025
I've never received my order
K
kathy B.
Rating: 1 out of 5
following a purchase from 24/11/2025
I have not received my order. I have written you twice requesting help. Usually you are very responsive.
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Olivier D.
Rating: 1 out of 5
following a purchase from 08/11/2025
je n'ai toujours pas reçu mon commande ma compétition est ce weekend !!!!!!!!
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Mike C.
Rating: 2 out of 5
following a purchase from 30/10/2025
Un gel avait percé dans le colis . Les paquets collaient entre eux. Bref pas génial 🥲. Avant cet envoi, tout a toujours été parfait. C’est un accident qui peut arriver.
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Gonçalo C.
Rating: 1 out of 5
following a purchase from 19/10/2025
Hasn’t arrived yet
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Fabien T.
Rating: 1 out of 5
following a purchase from 14/10/2025
Commande non conforme
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KEHU B.
Rating: 1 out of 5
following a purchase from 11/10/2025
Hello, last time you also sent me items that were close to expiring, but this time you sent me ones that are already expired. I want to request a return.
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Charleyne P.
Rating: 1 out of 5
following a purchase from 29/09/2025
J'ai commandé des gels pour mon marathon depuis plus de 10 jours et je ne les ai toujours pas reçus.
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Lucas S.
Rating: 1 out of 5
following a purchase from 13/09/2025
Packages were damaged, and in the wrong labelling. Doesn’t feel like u ordered from a serious company at all
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Magda S.
Rating: 1 out of 5
following a purchase from 30/08/2025
I didn´t receive the order yet
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Giovanna C.
Rating: 2 out of 5
following a purchase from 26/08/2025
Two ice creams arrived open and all stuck to each other
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Kevin F.
Rating: 1 out of 5
following a purchase from 09/08/2025
Un gel étais explosé dans le carton ce qui en a mis partout sur le reste des produits
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Antoine A.
Rating: 1 out of 5
following a purchase from 05/08/2025
I was missing 3 Ta Energy Gel Wild Berry and 3 Ta Energy Gel Salted Rasperry (total 15 euros)
C
Clement R.
Rating: 1 out of 5
following a purchase from 08/05/2025
Wrong delivery I received a pack dedicated to an other shiper
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Alain A.
Rating: 1 out of 5
following a purchase from 27/03/2025
Mon colis n’est toujours pas arrivé 2 semaines après la commande !!!
D
Davy G.
Rating: 1 out of 5
following a purchase from 03/03/2025
Livraison par Mondial Relay et tentative fishing par SMS avant livraison (confirmé par Mondial Relay). Données interceptées entre votre site ou celui de Mondial Relay, je ne saurais dire mais problème à prendre en compte par votre SAV, s'il vous plaît ?
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GIAN FRANCO C.
Rating: 1 out of 5
following a purchase from 04/01/2025
I received some products with a short expiration date . I asked about it and received no response about it. I will no longer buy
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Jerome P.
Rating: 2 out of 5
following a purchase from 12/05/2024
L un des gels a été percé lors du conditionnement et pas lors du transport puisque le carton était intact mais a l intérieur le gel s'est reparti dans l ensemble du carton. D autre part les dates limites de consommation sont pour ce coup très courte notamment en ce qui concerne certaines barres. Ça n est pas la première fois que je commande sur nutribay, mais c'est la première fois que je suis aussi mécontent du service ... 🤬
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Alexandre A.
Rating: 1 out of 5
following a purchase from 11/04/2024
Date de péremption dans seulement 3mois pour des barres de céréales qui peuvent se conserver plus d'un an. Cela n'est pas correct
S
Sophie L.
Rating: 1 out of 5
following a purchase from 09/02/2024
Bonjour, je n'ai toujours pas reçu ma commande
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per K.
Rating: 1 out of 5
following a purchase from 28/01/2024
Bought a hole box of energy gels. Everyone had an expiration dato just a month og two later. You got bad standing Nutri-bay, cheating the customers!
C
Christian K.
Rating: 1 out of 5
following a purchase from 05/01/2024
Les pastilles achetées ont une validité de 3 mois, c'est bien trop peu, pour 3 tubes de 20 pastilles, extrêmement déçu!
R
rene S.
Rating: 1 out of 5
following a purchase from 04/01/2024
Très bien...