Customer reviews of Orinko

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 322 published reviews
5 2 686 81% 4 422 13% 3 124 4% 2 39 1% 1 51 2%

Summary of reviews

The online store "Orinko" is praised for its products, particularly the gravity water filter and charcoal refills, which deliver clean and pleasant-tasting water that many find superior to tap water. Customers highlight the ease of installation and use, appreciating the aesthetic design of the carafe made from stainless steel. The promptness of delivery stands out, with many noting their orders arrived quickly and in good condition.

Reviews 1 and 2 stars

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V
vivian D.
Rating: 2 out of 5
following a purchase from 11/06/2023
The coals are not of good quality, a little disappointed compared to what I'm used to.
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Brigitte D.
Rating: 1 out of 5
following a purchase from 08/06/2023
Very good product arrived in good condition
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Jenny B.
Rating: 1 out of 5
following a purchase from 20/05/2023
Hello. I still haven't received my order. I would like to put 0 stars!
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Grazia C.
Rating: 1 out of 5
following a purchase from 26/04/2023
There is no yellow sticker on the package that proves its authenticity
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sylvia T.
Rating: 1 out of 5
following a purchase from 05/02/2023
The pieces of coal are very small (much smaller than on the picture). The water is cloudy. And, the ceramic beads do not remove the scale. I went back to the good old commercial carafe.
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DELPHINE B.
Rating: 2 out of 5
following a purchase from 11/01/2023
Disappointed with the product the tap water is still bad the treatment of my order was excellent
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Alexandra T.
Rating: 1 out of 5
following a purchase from 11/01/2023
I was disappointed and surprised by the product. The 3 charcoal sticks are so light that they do not submerge in water. I had never had wood so light and fine. The water keeps its taste, it is attenuated but one always feels it. I followed the recommendations. Disappointed because the price and the fdp are important.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 23/12/2022
The rubber seal of the stainless steel filter prevents water from flowing out and only allows a small amount of water to pass through!
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Claire D.
Rating: 1 out of 5
following a purchase from 10/12/2022
Does not respond to claims
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NADIA L.
Rating: 1 out of 5
following a purchase from 30/11/2022
Very good products
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laurie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
the package has not arrived. how can i give you my opinion please ?????? why has my order not arrived yet please investigate and keep me informed. l gabay
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Le Palmec R.
Rating: 2 out of 5
following a purchase from 16/10/2022
Damaged package and bamboo filters, skip it- Long delivery
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ANDREE E.
Rating: 2 out of 5
following a purchase from 17/09/2022
Too bad there was a completely broken coal well wrapped in its paper in the box!
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Camille V.
Rating: 1 out of 5
following a purchase from 05/08/2022
The customer service responds quickly, but I am disappointed with the product received (French activated carbon) which does not do the job announced ...
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Annie G.
Rating: 2 out of 5
following a purchase from 09/09/2022
I have been using activated carbons for 2 weeks now, the taste of the water is a little better but it is difficult for me to judge its efficiency on pesticides, drugs and other undesirable molecules... Only an analysis before and after using the charcoal could reassure me! My only consolation is not to use plastic bottles anymore.
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gerardine V.
Rating: 1 out of 5
following a purchase from 16/08/2022
very satisfied. Thank you. Interesting discovery to continue.
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Angélique M.
Rating: 2 out of 5
following a purchase from 27/05/2022
For an order identical to the previous one, I received binchotan sticks 2 times smaller. So very disappointed, especially for a rather high price
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Edmond-Patrick L.
Rating: 2 out of 5
following a purchase from 27/02/2022
Non-contractual photos... No need to put fat photos for such a small product. Patrick.
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sigrid D.
Rating: 1 out of 5
following a purchase from 04/01/2022
the products were sent in a bubble envelope, one of the sticks arrived completely crumbled, therefore unusable because otherwise obliged to filter the particles of coal each time it is left "immersed". Too bad, a more solid package is needed.
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Frédérique C.
Rating: 2 out of 5
following a purchase from 02/01/2022
hollow charcoal sticks, some broken, others too big to fit in the water bottles
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Laure S.
Rating: 2 out of 5
following a purchase from 18/11/2021
I hadn't seen the size of the coals. For the price I thought I was getting a deal. In fact I have 6 that are the size of 3. In the end it's not worth it. I don't recommend it.
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Picou
Rating: 1 out of 5
following a purchase from 24/08/2021
not complete, 4 beads are missing
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Délibonfantastériformidable
Rating: 1 out of 5
following a purchase from 04/08/2021
The pieces are not the same size both in length and in diameter which makes it difficult to fit into a bottle even with a wide neck!
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Feliab
Rating: 2 out of 5
following a purchase from 03/08/2021
I often use activated charcoals to put in my gourd but I am very disappointed because what I received would be more like half charcoals, there is even one that is around 5cm which is much too small for me next time I will go see elsewhere
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plume
Rating: 2 out of 5
following a purchase from 29/06/2021
lots of black clusters
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Sandrine
Rating: 2 out of 5
following a purchase from 17/04/2021
Nice product but a little short which does not allow a good grip to go scratch at the bottom of the mouth.
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Ophelie D.
Rating: 1 out of 5
following a purchase from 06/02/2021
Works effectively on limescale but gives the water a white color, instead of having limescale patches the size is decreased. I don't think it's good to drink limescale particles with every tea.
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Nathalie P.
Rating: 2 out of 5
following a purchase from 03/02/2021
I followed the protocol of use to the letter I put 15 pearls in a bottle of drinking water from the tap of 1 liter after a rest of at least 15 minutes, the drink is ready.the water has a taste of earth and sand: yuck! While the tap water is very good, without aftertaste of any kind.as for the use in my crisper? ditto, it does not prevent vegetables and fruits from ripening too quicklyPerso, I do not recommend
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Jude
Rating: 2 out of 5
following a purchase from 22/12/2020
The idea was interesting but I find this system a bit dangerous. The wood is very hard and in spite of a curved shape at the end, it risks to touch the eardrum. It's a pity.
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Di P.
Rating: 1 out of 5
following a purchase from 18/11/2020
There are only 29 beads and not 30 in the package ...
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nicky
Rating: 1 out of 5
following a purchase from 16/11/2020
Returned products
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Roger T.
Rating: 1 out of 5
following a purchase from 04/10/2020
Difficult to clean. Stains
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Marie E.
Rating: 2 out of 5
following a purchase from 19/09/2020
Small 8 cm for the price
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Nadège L.
Rating: 2 out of 5
following a purchase from 13/09/2020
it only fits in a few bottles, they are too big, the bamboo leaves pieces in the water, I won't buy again
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AUDREY P.
Rating: 1 out of 5
following a purchase from 25/08/2020
I received it with broken bars
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AURELIE
Rating: 2 out of 5
following a purchase from 18/08/2020
The charcoals are half hollow, which makes them fragile compared to others I have tested.you have to boil them at the first use, so there is a strong chance that they break prematurely (it happened to me).I do not recommend, prefer other brands (black and blum for example).
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isabelle B.
Rating: 2 out of 5
following a purchase from 10/08/2020
I could only use one stick: the others are too big to go through the neck of a carafe or a bottle. Moreover, they disintegrate and lots of small particles of carbon are suspended in the water, so they are not presentable... Apart from that, they filter correctly, no more chlorinated taste in the water. I still need to know how I can use the remaining sticks....
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Marion
Rating: 2 out of 5
following a purchase from 10/08/2020
2 of the 5 coals were broken. The coals leave a lot of deposit at the bottom of the water, which is very unpleasant. We are disappointed. Is a refund possible?
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Everaerts
Rating: 2 out of 5
following a purchase from 31/07/2020
Very quickly went from 5 pieces to a good twenty.
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vincent
Rating: 2 out of 5
following a purchase from 31/07/2020
you have to press hard or remove it every time!
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