The online store "Orinko" is praised for its products, particularly the gravity water filter and charcoal refills, which deliver clean and pleasant-tasting water that many find superior to tap water. Customers highlight the ease of installation and use, appreciating the aesthetic design of the carafe made from stainless steel. The promptness of delivery stands out, with many noting their orders arrived quickly and in good condition.
Everything is in accordance with the description. Very well packaged. Easy to assemble. Works very well. Only downside, reading the level of filtered water is impossible: no transparency of the glass, very opaque and dark. Too bad!
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armando F.
Rating: 1 out of 5
following a purchase from 30/03/2026
Missing parts impossible to use
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Ramona B.
Rating: 4 out of 5
following a purchase from 22/03/2026
Good
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Philippe D.
Rating: 4 out of 5
following a purchase from 14/03/2026
good
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Maryline P.
Rating: 1 out of 5
following a purchase from 10/03/2026
I do not recommend. My charcoal sticks arrived broken and certainly used !!!!
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Didier G.
Rating: 1 out of 5
following a purchase from 06/03/2026
Excellent water filtration product, convenient for enjoying magical water for health!
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Claire S.
Rating: 1 out of 5
following a purchase from 07/03/2026
The device arrived defective
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Marc C.
Rating: 4 out of 5
following a purchase from 23/02/2026
I received the order about ten days ago, the product seems to match the presentation that was made, quality materials, fairly simple assembly, the water is a bit better than tap water, but living in Brittany, it is primarily to filter pesticides and other contaminants.
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FROMENT G.
Rating: 4 out of 5
following a purchase from 20/02/2026
Hello, The level is invisible, even with a light it is really dark. Otherwise, I am really satisfied with this product. No more small filtering carafe to fill every 5 minutes.. The water reserve now allows me to use it for cooking pasta..
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Barbara B.
Rating: 4 out of 5
following a purchase from 15/02/2026
useful products
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Céline R.
Rating: 1 out of 5
following a purchase from 15/02/2026
The ordered product arrived partially broken.
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Anne A.
Rating: 4 out of 5
following a purchase from 03/02/2026
Delivery was fast. I am satisfied with the filter, the quality of the water has considerably improved. However, the tap does not seem very sturdy. You have to hold it with one hand to open it with the other, and it slightly leaks around the washers which are well tightened. I think this detail needs to be reviewed for the filter to be perfect.
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Michail S.
Rating: 4 out of 5
following a purchase from 01/01/2026
Everything is going very well for me, but I find that it takes a lot of time to read all the information on the site, sometimes the same information in different places.
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Béatrice R.
Rating: 4 out of 5
following a purchase from 01/12/2025
Well received, but I find that the plastic packaging is a bit light, the cardboard was torn and crushed!
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DOMINIQUE T.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good site
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Veronique S.
Rating: 4 out of 5
following a purchase from 26/11/2025
Happy with my purchase.
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Murielle L.
Rating: 4 out of 5
following a purchase from 28/10/2025
Really perfect, the water no longer tastes like bleach, it's very pleasant.
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Gisèle C.
Rating: 4 out of 5
following a purchase from 19/10/2025
The water purifier works very well, however there is still a stability defect. One of the four legs is too short by 5mm. The black plastic is welded on it so it is not adjustable. This is the second one I buy that has the same defect. Fortunately, I don't need the support. For children, it can be dangerous for a machine of this unstable height.
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Fabrice M.
Rating: 4 out of 5
following a purchase from 12/10/2025
Delivery and customer support satisfactory
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patrice L.
Rating: 1 out of 5
following a purchase from 12/10/2025
Not convincing
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Fabienne R.
Rating: 4 out of 5
following a purchase from 10/09/2025
Package could be better packaged, lacks cushioning to protect the charcoal
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Aurore F.
Rating: 4 out of 5
following a purchase from 10/09/2025
-
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David F.
Rating: 4 out of 5
following a purchase from 05/09/2025
The product is great, thank you! However, the delivery time was much longer than indicated.
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MATHILDE F.
Rating: 4 out of 5
following a purchase from 20/08/2025
A small issue with the delivery but quickly resolved, responsive customer service. Products as described. Delighted with my purchases!
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Martine G.
Rating: 1 out of 5
following a purchase from 11/08/2025
The package contains only 4 out of the 5 ordered and indicated on the package
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Maïté T.
Rating: 1 out of 5
following a purchase from 08/08/2025
I still haven't received my order from August 8th and today is the 21st. I have no non-premium phone number from you to discuss this, I will have to cancel my order to do it legally, I only have 14 days. I am desperate about this item that I was looking forward to so much.
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joël G.
Rating: 4 out of 5
following a purchase from 24/07/2025
Material delivered in perfect condition, on time. Explanations for assembly a bit "simplistic"
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Thierry C.
Rating: 4 out of 5
following a purchase from 08/07/2025
Simple and clear
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Denis V.
Rating: 4 out of 5
following a purchase from 27/06/2025
This is not the first purchase made on Orinko. This time I only give 4 stars because of a delivery delay that forced me to change my schedule and secondly a problem with the assembly plan requires a revision. The lid handle is delivered with two washers, one in stainless steel and the second in silicone. Impossible to know the assembly direction, and total incompatibility regardless of the attempts? Otherwise, great product. I am serious.
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Jocelyne L.
Rating: 1 out of 5
following a purchase from 13/05/2025
advertisement not in line with reality. The products received were broken and I had to pay for the return. I do not recommend this brand
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Danièle R.
Rating: 1 out of 5
following a purchase from 12/05/2025
Unfortunately, quality is sacrificed for profitability. I bought bamboo charcoal for €44 thinking it would last for 6 months of filtration, and after 2 weeks, all the charcoals are broken into small unusable pieces. I am forced to place a new order. But this time, I will be more vigilant and look for real compact charcoals and not hollow sticks.
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Aldo M.
Rating: 4 out of 5
following a purchase from 08/05/2025
Hello, Satisfied with the gravity water filter, product as described. I recommend it.
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Laurent S.
Rating: 4 out of 5
following a purchase from 05/05/2025
Good. Some items are a bit expensive, but overall I recommend this site. The customer service is very friendly and responsive
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rudy R.
Rating: 1 out of 5
following a purchase from 30/04/2025
The nauseating smell is way too strong for my taste, but while testing I feel that my teeth are smooth, I think it works well, but for me it's way too strong.
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Ghislaine U.
Rating: 4 out of 5
following a purchase from 24/04/2025
I can just say that the water tastes better
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Agnès P.
Rating: 4 out of 5
following a purchase from 23/04/2025
But the assembly lacks slow-motion explanations!
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François C.
Rating: 4 out of 5
following a purchase from 27/02/2025
Waiting time between order and delivery very long but satisfied with the product. I hope the announced filtration benefits correspond well to reality.
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David M.
Rating: 1 out of 5
following a purchase from 05/04/2025
Sticks too thin arrived broken. Will not order again.
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Claude P.
Rating: 4 out of 5
following a purchase from 14/03/2025
How to know if we have a copy or a real binchotan.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 16/02/2025
The products are of the expected quality. The only downside: each siwak stick comes in vacuum-packed plastic, which is not environmentally friendly.
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