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C
Rating: 4 out of 5
Everything went well.
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Customer reviews of Orinko
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 3 414 published reviews
Summary of reviews
Orinko customers highlight the reliable performance and clear setup of the filtration system, noting easy assembly, helpful video guides, and fast, careful shipping. They appreciate the tangible benefits of filtered water, including improved taste and softer water, and many commend durable, well-packaged components with practical design like a complete faucet and supportive accessories. The product line is described as efficient and practical for routine use, with long-lasting cartridge life and clear maintenance instructions. Overall satisfaction is reinforced by responsive support, straightforward installation, and durable materials that meet expectations for reliability and ease of use.
Reviews 1 and 4 stars
Reset filtersF
Rating: 4 out of 5
Good quality device, well thought out. Once I put too much water, pouring too much water, not seeing the level well (no gauge). Details to add to the manual: 2 caps needed, 1 extra and cartridges each containing its washers and butterfly screws for fixing.
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S
Rating: 4 out of 5
Very good water filtration solution, however the absence of a gauge on the 5.6l device is not very practical as it means we don't always know where we stand in managing the filtered water reservoir.
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J
Rating: 4 out of 5
very satisfied
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D
Rating: 4 out of 5
Good site, order received very quickly, cartridges for gravity filter at a fair price to see the effectiveness not yet tried. Siwak fair price but not much taste even at the beginning.
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A
Rating: 4 out of 5
I discover a different use of the charcoal used before which was not to be removed after 24h max.. that said the taste is good
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J
Rating: 4 out of 5
Not much use in 8 days. However, completely satisfied. Simple to use.
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H
Rating: 4 out of 5
The package arrived in good condition, and on time. I have known bamboo charcoal for a long time and find them effective, especially regarding the improvement of tap water taste (no more chlorine smell).
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M
Rating: 4 out of 5
Order received as expected and within the announced deadlines
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T
Rating: 4 out of 5
No issues from order to delivery. But the video (link sent by email) to help with the assembly of the ordered product is too fast and too imprecise. Assembly nonetheless successful
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E
Rating: 4 out of 5
well except for the company that delivered it which is not correct.
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J
Rating: 4 out of 5
Everything is in accordance with the description. Very well packaged. Easy to assemble. Works very well. Only downside, reading the level of filtered water is impossible: no transparency of the glass, very opaque and dark. Too bad!
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A
Rating: 1 out of 5
Missing parts impossible to use
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R
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
good
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M
Rating: 1 out of 5
I do not recommend. My charcoal sticks arrived broken and certainly used !!!!
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D
Rating: 1 out of 5
Excellent water filtration product, convenient for enjoying magical water for health!
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C
Rating: 1 out of 5
The device arrived defective
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M
Rating: 4 out of 5
I received the order about ten days ago, the product seems to match the presentation that was made, quality materials, fairly simple assembly, the water is a bit better than tap water, but living in Brittany, it is primarily to filter pesticides and other contaminants.
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F
Rating: 4 out of 5
Hello, The level is invisible, even with a light it is really dark. Otherwise, I am really satisfied with this product. No more small filtering carafe to fill every 5 minutes.. The water reserve now allows me to use it for cooking pasta..
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B
Rating: 4 out of 5
useful products
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C
Rating: 1 out of 5
The ordered product arrived partially broken.
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A
Rating: 4 out of 5
Delivery was fast. I am satisfied with the filter, the quality of the water has considerably improved. However, the tap does not seem very sturdy. You have to hold it with one hand to open it with the other, and it slightly leaks around the washers which are well tightened. I think this detail needs to be reviewed for the filter to be perfect.
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M
Rating: 4 out of 5
Everything is going very well for me, but I find that it takes a lot of time to read all the information on the site, sometimes the same information in different places.
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B
Rating: 4 out of 5
Well received, but I find that the plastic packaging is a bit light, the cardboard was torn and crushed!
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D
Rating: 4 out of 5
Good site
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V
Rating: 4 out of 5
Happy with my purchase.
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M
Rating: 4 out of 5
Really perfect, the water no longer tastes like bleach, it's very pleasant.
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G
Rating: 4 out of 5
The water purifier works very well, however there is still a stability defect. One of the four legs is too short by 5mm. The black plastic is welded on it so it is not adjustable. This is the second one I buy that has the same defect. Fortunately, I don't need the support. For children, it can be dangerous for a machine of this unstable height.
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F
Rating: 4 out of 5
Delivery and customer support satisfactory
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P
Rating: 1 out of 5
Not convincing
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F
Rating: 4 out of 5
Package could be better packaged, lacks cushioning to protect the charcoal
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A
Rating: 4 out of 5
-
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D
Rating: 4 out of 5
The product is great, thank you! However, the delivery time was much longer than indicated.
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M
Rating: 4 out of 5
A small issue with the delivery but quickly resolved, responsive customer service. Products as described. Delighted with my purchases!
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M
Rating: 1 out of 5
The package contains only 4 out of the 5 ordered and indicated on the package
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M
Rating: 1 out of 5
I still haven't received my order from August 8th and today is the 21st. I have no non-premium phone number from you to discuss this, I will have to cancel my order to do it legally, I only have 14 days. I am desperate about this item that I was looking forward to so much.
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J
Rating: 4 out of 5
Material delivered in perfect condition, on time. Explanations for assembly a bit "simplistic"
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T
Rating: 4 out of 5
Simple and clear
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D
Rating: 4 out of 5
This is not the first purchase made on Orinko. This time I only give 4 stars because of a delivery delay that forced me to change my schedule and secondly a problem with the assembly plan requires a revision. The lid handle is delivered with two washers, one in stainless steel and the second in silicone. Impossible to know the assembly direction, and total incompatibility regardless of the attempts? Otherwise, great product. I am serious.
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