Customer reviews of Orinko

Hello, Satisfied with the gravity water filter, product as described. I recommend it.

Good. Some items are a bit expensive, but overall I recommend this site. The customer service is very friendly and responsive

I can just say that the water tastes better

But the assembly lacks slow-motion explanations!

Waiting time between order and delivery very long but satisfied with the product. I hope the announced filtration benefits correspond well to reality.

How to know if we have a copy or a real binchotan.

I'm disappointed by the bamboo charcoal, which is much less effective than the oak binchotan I used to take from you.

The products are of the expected quality. The only downside: each siwak stick comes in vacuum-packed plastic, which is not environmentally friendly.

Good product but the 1st coal I opened is broken in 2...

Very good products, only downside, the package arrived a little damaged with a broken binchotan and a ceramic bead.

The first parcel arrived very damaged, the 4 coals were broken, after complaint I received 3 other coals. The person who answered me was very efficient and friendly.

Very good product

Filters water too quickly, cartridge probably incorrectly fitted ...

You'd think that the tank carbon filters sold in sets of 2 were made in France if you look at the illustration of the tank filter set on sale, since the French flag is featured prominently. The tank must be French but the filters are Chinese! I don't know if they're controlled on how they're made? I hope so. I find it confusing. Hence my 4 stars and not 5.

Good product SAV ABSENT

The water purified by the ceramic beads and binchotan is very pleasant to drink. After 3 days, the binchotan has broken in two. This does not alter the taste.

I'm quite satisfied with my cartridges, although I haven't had enough experience yet. I'm surprised by the speed of filtration. I had Doulton cartridges before and filtration was drip-feed. The ORINKO instructions state that filtration takes 4 hours...My filtration took barely 2 hours. I hope that the value for money, given the much longer life of these cartridges than the Doultons, is as reliable.

Expected results . The water treated with binchotan is drinkable with a correct taste. With the addition of ceramic pearls, we should achieve perfection.

Compliant and in good condition

Fine, but your instructions tell you not to leave the charcoal in the water, whereas the ones I ordered before didn't ask you to do that.

Product as expected . Fast delivery but the product was not delivered to the chosen relay .

Not used yet but cde send parcel 👍

Perfect

In line with expectations

Impractical to pour water through the filter!

Very nice decanter, the water is good, but there's still some limescale. I used to be a Brita fan, but this one was more efficient in this respect.

Product conforms and delivery time respected

Looks like a quality product. Communication was not perfectly smooth at the time of purchase.

Very happy and the water tastes great and no more stomach aches despite filtering the water in the carafe Super

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After a slow and uncommunicative service, I acknowledge that I received a parcel with coals in perfect condition and I thank you for it.

Nice decanter, practical for storing charcoal and ceramic granules. On the other hand, its narrow neck doesn't make cleaning very easy, and I wonder if the stopper prevents the chlorine from evaporating?

Too bad the carafe is made in China...

Happy with my purchase. This carafe filter reduces the taste of tap water. The mouthfeel is softer.

I'm not very satisfied: - ordering error: I received only 1 carbon instead of 3. This will be rectified, but it's taking a long time. - the charcoal received floats, regardless of the amount of water put in the carafe: as a result, it's in permanent contact with the air and the surface area submerged is less. The instructions state "if the charcoal floats in the water, please contact us". The solution suggested in a (sympathetic) e-mail from customer service = buy a specific decanter from Orinko or calculate the buoyancy (formula on wikihow) to find out the right quantity of water... the charcoal still floats and I don't want to buy an expensive decanter. As for the effectiveness of the charcoal and pearls, I trust them, as I have no way of checking. Conclusion: small company in the process of being organized, undoubtedly good products, friendly customer service.

Effective, but arrived in pieces (not practical)

Several broken in two

Just what I expected

The diameter of the sticks is too wide to pass the neck of my flasks, which is twice as wide as a bottle! I'm very disappointed.

Very good.