Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
I received the package on the scheduled date and in good condition.
The products matched my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
In line with my expectations. fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
fast and efficient
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Great as always!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
very efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Items conforming. Order received within the indicated deadlines. Too bad there isn't a more economical delivery solution!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Everything was ok
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2019
not very good, very unhappy, we pay 15 euros for shipping and the carrier does not bother to send me a text message to tell me that the order was delivered to the pickup point really disappointing one more day and the order was returned.
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Response from Packeos
Hello Mr. Christian,
We are currently checking with the carrier why they do not notify some of our customers.
However, please know that you receive an email from us when the order is prepared containing a tracking link.
We will do our best to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
Very fast and good quality
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/05/2019
I am told that to be delivered in cardboard, you need an order of 99kg max, so I complicate my life by making 2 orders and unfortunately they end up being delivered on a pallet (easy in the city center). Then I specify to deliver before 11am in the morning because otherwise the seller is all alone and of course, I am delivered at 3pm..... thank you
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Response from Packeos
Hello,
I am sorry, we will do our best to ensure that your next orders are delivered in cardboard if they weigh less than 100kg. I invite you to get back to me by email or via chat during your next order so that I can monitor it.
Furthermore, we can also offer you a refund for the shipping costs of the first order you placed.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Very good
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
I had called to be sure of the size of the bags I wanted to buy and the person on the phone was very friendly and took the time to check if the size matched what I wanted to put inside (5-compartment meal tray) and it is quite difficult to find suitable bags and they have them. My order arrived in 2 days even though there was a public holiday in between!! So great, I would recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Packages delivered on time in good condition
products conform to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
fast easy to pick up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
Excellent
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2019
Quality product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2019
Very good, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
Very good. Ludovic very responsive, well done
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2019
Nothing to report on the site but the delivery needs to be reviewed
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Fast and more attractive
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Very good products. Serious. Excellent price.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2019
My last order was lost. So a salesperson delivered it directly to me, but bad surprise, the croissant bags did not match my order. I received the first prices instead of the kraft packaging.
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Response from Packeos
Hello,
Can you tell me what you received so that we can proceed with the exchange please?
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2019
very good service
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2019
Delivery conforms to the order. Fast delivery and very friendly delivery person
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Very good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
The site is clear, we can easily place an order
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Very good, I recommend
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Very good
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
deadlines respected product conform
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2019
the GOLD squares are top, I have been ordering from Packeos for several years now, I find it a shame to have removed the 11cm high boxes which were very useful
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Response from Packeos
Hello,
We have changed our supplier regarding the white square boxes, we now offer boxes with a height of 10cm.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2019
Not normal to have to keep the transport pallet from the delivery person !!!!!!!!!!!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Clear simple products easy to find
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2019
the quality of the products has greatly deteriorated
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Response from Packeos
Hello,
Can you please tell me which product(s) you find the quality has deteriorated?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
Very good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
I just have a concern that I can't track my order because there is no link since I changed my email, please do what is necessary so that I can track and let me know when my order is delivered to the relay
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Response from Packeos
Hello,
I have just made the change in our database, you will receive our next emails at your new address!
I wish you a good day.
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
Very good product
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