/10
★★★★★
based on 2243 reviews published
★★★★★
based on 2243 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order never received And after 2 messages sent, no response.
Jonathan L.
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1
/5
★☆☆☆☆
Catastrophic! Customer service is deplorable, I haven't received my order, the site only responds half-heartedly, gets my first name wrong, offers no solution. To be avoided!
Acheteur Vérifié
Translated review
Answer from Padel Reference
We sincerely regret that you have had a catastrophic experience with our customer service. Your dissatisfaction is a major concern for us, and we apologize for the mistakes that were made, including the failure to fulfill your order and communication problems. We take your feedback very seriously and are committed to improving our service. We thank you for sharing your concerns with us, and we take note of your feedback to prevent this from happening again in the future. The Padel Reference team.
1
/5
★☆☆☆☆
Order well received but with half the items missing! 2 rackets ordered with 2 sets of balls and a teeshirt, I only received 1 rackette / 1 set of balls and a teeshirt No after sales service, after multiple reminders since the receipt of my package (standard call + msg without any reminder and email without response) Order number: ZHWJCPZFQ Contact: [email protected]
Acheteur Vérifié
Translated review