Customer reviews of Palais du Rosaire

Order missing from package

This time, I was disappointed by the shipping time. I had asked for express delivery, which has a cost, and I didn't really take advantage of it.

Change of delivery point.

Not satisfied. disappointed.1ere and last order, the ordered article, does not have the colors put on the site in photograph, made in China, not to specify. I did not have Advent calendar, but a Bracelet out of wooden, hématite and stone with cross, made in China.the quality is not their principal concern.correct packaging and delivery by La Poste.FACTURE du 21/12/2023 #FA051274in reply by e-mail received 05/01/2024 "And concerning the fleur-de-lis cross, it comes from a reputable 100% American company. I invite you to read more about it by clicking on this link: de jimshore.fr"

Still waiting for my order placed on November 24 despite a message via customer service. Really not serious

Bonjour je suis très déçu du chapelet car les accroches était Pas tout cerclit je la perdu 3 fois j'ai dû les reprendre un par un . Sincerely mr Carafassi.

not terible product

I bought a gold-plated bracelet. As soon as I wore it, I lost it because the clasp didn't hold properly..... very disappointed with my purchase.

Very bad experience, I ordered an item after 1 week, I contacted by email to know where my order was and why I still had not received my item, response from them "we are out of stock" Very disappointed, I do not recommend this site.

Excellent service from Le Palais du Rosaire in terms of order handling, shipping time and quality of packaging. Too bad the DPD carrier spoiled everything. I'll only recommend them if there's a possibility of delivery by another carrier. (No matter where I live, DPD has never made a single correct delivery).

Still nothing! My delivery is rescheduled every week. Very disappointed, I don't recommend it

I'm waiting for the refund for 3 channels that I sent you on 24/10/23 by registered post.

I sent a message to customer service because this order has been rather neglected, usually very happy. I don't understand this order. I'm waiting for customer service to get back to me.

If you're a disabled person in an electric wheelchair, run away from this store where you're not welcome. What would it do without pilgrims and the sick to buy their trinkets made in China?

Very small medal. Very expensive for such a small thing.

Good products but delivery times never respected.order on wednesday we are monday still not received

Package arrived completely damaged, handling of my complaint very disappointing despite the photos sentFlee.

Very disappointed. Google tells me I can buy water on the site, I'm offered tiny statuettes. I wanted to buy a jerry can of water... the site refers me to mints and rosaries...??

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Finishing problemI've ordered a rosary in the past, which I'm completely satisfied with and which I use every day, but the two bracelets were a bit disappointing, as the buckle used to attach the cross didn't close properly, so I lost my little cross after the second day... The bracelet is still very nice, but I'm disappointed to have lost my little cross.

The rosary arrived broken and I have no answer to my complaint.

Attractive price I am a very good customer and every time I order I have a broken or defective item (rosary mounted upside down). Please be more careful next time! Thank you very much!

Received damaged inside...bubble packs all popped.. arrived to US like it went through a storm. Same thing happened at the last two shipments. Shipper fault and makers of the Lourdes mint packaging because the bags were all torn and mints all spilled out.

I am satisfied with my fast delivery. Thank you for the perfect products.

I receive an item I hadn't chosen: it's always possible to make a mistake when ordering. After-sales service responds diligently and positively to the situation, but sends me a payment link for the exchange, with a limited validity of precisely a few hours. My personal and professional commitments don't allow me to read messages so systematically and instantaneously... Can't they send me a "payment" link that lasts a little longer? Useless complications... Sincerely . C. Pégiel

A company that does its job well and when it's needed. However, I had major problems receiving my order because the delivery company DPD was totally incompetent! If I have to go through them for my next order, I will unfortunately cancel my order. That said, thanks to Palais du Rosaire for its professionalism!

I paid an extra 17 euros for express delivery, i.e. the day after my order, but I received it 4 days later. and then one of the statues started to melt at the head due to the heat from an LED.

Bonjour j'ai commandé des bouteilles d'eau de lourdes et j'ai annulé le lendemain étant donné un ami m'en rapporter ils n'ont pas pris en compte l'annulation alors que la commande était en préparation et l'ont expédié quand même jai annule auprès du relais pickup et j'ai ouvert un litige paypal car ils refus de me rembourser la totalité de ma commande sur 47 euro ils me comptaient rembourser seulement 28 euro j'ai transformé mon litige en RÉCLAMATION et j'ai eu gain de cause hier paypal m'a remboursé la totalité de ma commande merciii??????paypal I don't order from the palais du rosaire anymore, they are the bearers of the lord's voice when it comes to money, it's another matter altogether. Anyway, the main thing is that I received a full refund.

Sav non-existent disappointed I do not recommend this. Company

I'm totally satisfied with the product and totally disappointed with the deliveryman who was absolutely incompetent - what kind of practice is this of putting parcels in elevators!!! I refused ... he didn't want to go up! he left ... on the 2nd day he made the same demand! so I went down to collect my parcel and told him it had to be signed for! he didn't seem to have any problem with that. So to sum up, I won't be ordering from you again as long as dpd is the only option!

No news about my order

I'm still not able to get the product, which is still not available at the relay point. This is a pity as the package was due to leave for Cuba this week!

I think the rosary is probably very good, but I was unable to receive it on the date due to Dpd's faulty service. I have to pick it up several dozen kilometers away this weekend.

I ordered 2 rosaries from Saint Michel. Received on 3/02. Blessed by a priest the same evening. I use 1 of the rosaries on wednesday 8/02 then thursday 9. On vend 10 when I take the rosary from its little bag it is in 3 pieces: the medal, the three grains, and the rest of the rosaryHow to interpret this: bad quality of the product or Liberation? Cordially.

Order reversal. This is the reason for the 3 stars.

Allora la tempestiva per l'invio degli ordini è buona, ma la qualità del prodotto ordinato scadente. Il primo ritiro non buono perché l'oggetto non conforme e danneggiato e il secondo buono.