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P
Rating: 4 out of 5
Package arrived well thank you
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 750 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
always very satisfied
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A
Rating: 4 out of 5
Satisfied with the beauty and quality of the product. The box is however a bit small. Thank you for the little souvenir from Lourdes that you offered us.
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Response from Palais du Rosaire
Thank you very much for your feedback! We are delighted that the beauty and quality of your item satisfy you. We also take note of your comment regarding the size of the box. And what a pleasure to know that the little attention from Lourdes slipped into your package pleased you! Thank you for your trust.
F
Rating: 4 out of 5
Good quick reception
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M
Rating: 4 out of 5
Fast shipping, but delay from the carrier. The Colissimo option is too expensive while it is the only practical one for some.
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C
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
I appreciated the speed of the shipping
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D
Rating: 4 out of 5
Very happy.
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H
Rating: 2 out of 5
At the time of ordering, the product was not available but it was not indicated. I received the package 3 weeks after my order, on the same day as my departure for my goddaughter's Confirmation. It was her gift. If I had known about the stock shortage, I would have chosen another item. As for the item, a statue of the Holy Family, it is very nice.
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G
Rating: 4 out of 5
I placed the order and it arrived within the declared time and terms, the only thing is that the shipping was one but the shipping costs were charged for both pieces purchased
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B
Rating: 4 out of 5
Nothing to complain about. I would have liked a bottle of better quality!
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A
Rating: 4 out of 5
Delivery and packaging perfect Just one candle with a printing defect
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Response from Palais du Rosaire
Dear Adeline,
We sincerely thank you for your positive review and for your comments on the delivery and packaging of your order. We are, however, sorry to learn that one of your candles has a printing defect. Please do not hesitate to contact us so that we can resolve this issue to your satisfaction. Your experience is important to us.
Best regards,
The Palais du Rosaire team
We sincerely thank you for your positive review and for your comments on the delivery and packaging of your order. We are, however, sorry to learn that one of your candles has a printing defect. Please do not hesitate to contact us so that we can resolve this issue to your satisfaction. Your experience is important to us.
Best regards,
The Palais du Rosaire team
J
Rating: 4 out of 5
Very fast delivery, the holy beard is beautiful
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G
Rating: 2 out of 5
Inconsistent dimensions
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G
Rating: 2 out of 5
The +: friendly phone contact The -: engraving not corresponding to the request (length of allowed characters actually reduced and engraving error), quality of the material (silver? no hallmark!)
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Response from Palais du Rosaire
Hello,
Thank you for taking the time to share your feedback.
We are pleased that the phone contact was satisfactory for you.
Regarding the engraving, the requested text ("Ô Marie Corédemptrice PPN") is indeed quite long. Our provider can only perform limited engravings, generally up to two words maximum, in order to ensure a readable and quality result. Following this type of feedback, we have updated our product sheets to clearly specify this constraint.
Regarding the material, we confirm that it is indeed 925 silver. The hallmark is present on the back of the medal.
Thank you for your understanding and we remain at your disposal if needed.
Best regards,
The team of the Palais du Rosaire
Thank you for taking the time to share your feedback.
We are pleased that the phone contact was satisfactory for you.
Regarding the engraving, the requested text ("Ô Marie Corédemptrice PPN") is indeed quite long. Our provider can only perform limited engravings, generally up to two words maximum, in order to ensure a readable and quality result. Following this type of feedback, we have updated our product sheets to clearly specify this constraint.
Regarding the material, we confirm that it is indeed 925 silver. The hallmark is present on the back of the medal.
Thank you for your understanding and we remain at your disposal if needed.
Best regards,
The team of the Palais du Rosaire
M
Rating: 4 out of 5
Magnificent
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L
Rating: 4 out of 5
Everything is perfect, quick shipping thank you!
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D
Rating: 4 out of 5
In accordance with the description. Very sober.
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G
Rating: 4 out of 5
fast and in good condition
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R
Rating: 4 out of 5
Had a delay due to MX Mail service. Everything received OK
P
Rating: 4 out of 5
The package arrived well, but I returned it yesterday for a size exchange. But the design otherwise suits me perfectly!
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G
Rating: 4 out of 5
Next time I will need a QR code to pick up the package, it's simpler. Thank you. Best regards, Gabrielle Goepp.
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I
Rating: 4 out of 5
Hello, since it's for a Christmas gift, I would have liked a gift wrapping intended for this kind of jewelry at an additional cost! Pretty jewelry
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E
Rating: 4 out of 5
Perfect package Order ok fast delivery I recommend the palace of the rosary for these products
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E
Rating: 4 out of 5
The halo of our lady was broken but I simply repaired it; you should better protect this kind of small detail (solid plastic around for example?)
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B
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
Everything is perfect as usual, my regards.
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C
Rating: 4 out of 5
We had to repair one of the led lamps that was not working (soldering issue with the electronic contacts) instead of sending it back to you. The reliability of the manufacturing is lacking for this item.
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N
Rating: 4 out of 5
It's too
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S
Rating: 4 out of 5
good
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D
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
The items were well received
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E
Rating: 4 out of 5
Good visibility on the delivery, however the bracelet purchased is too big so disappointed because one size
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J
Rating: 2 out of 5
I received the order well, but the two rosaries I ordered had poorly assembled chains and were coming apart, I had to tighten the links myself.
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B
Rating: 4 out of 5
Package well received, no defects. I recommend
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O
Rating: 4 out of 5
Great nothing to say the calendar is beautiful with very nice photos of Jesus and Mary. Let's all pray together. Thank you
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L
Rating: 4 out of 5
Hi
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C
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
Satisfied with the order, there is just one lid of a candle that is chipped for info
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J
Rating: 4 out of 5
Beautiful items. Fast delivery
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