Customers consistently praise fast and reliable delivery, with items arriving quickly and in accordance with descriptions and photos. The packaging is repeatedly described as careful and well protected, sometimes including small gifts or cards, which enhances the sense of care and professionalism. Product quality and presentation are highlighted through mentions of items matching expectations, well-packaged statues and bracelets, and overall satisfaction with the experience. Customer service and reliability are underscored by timely processing, efficient shipping, and positive remarks about trust and repeat orders.
The beaded rosary is beautiful, but the carved wooden beads on the other rosary are too small.
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Claudia L.
Rating: 4 out of 5
following a purchase from 18/11/2020
Tutto ok . Prodotti richiesti arrivati
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Syndie
Rating: 4 out of 5
following a purchase from 10/11/2020
I am very satisfied with this site but I find that there are not enough products. I've already been to lourdes and I know there's much more choice.
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Kurtzemann J.
Rating: 4 out of 5
following a purchase from 03/11/2020
I've received the items I ordered and they conform to the description. I just wish the lanterns had a door, which would have been better in rainy weather and would have prevented the candle from going out? but it's true that at that price you can't have everything you should point it out on your website know that on the whole I'm satisfied with your products there's no problem I'm just waiting for you to let me know if the 30 saints prayer booklet is available again thank you and good evening to you all
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Response from Palais du Rosaire
Hi Jean-Paul, we've added to the product sheet that the lantern opens from the top for our next customers. Thank you for your constructive comment :). For the Saints prayer booklet, we've saved your e-mail in our system and when the item comes back into stock you'll be automatically notified. Good day and see you soon.
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Piera A.
Rating: 4 out of 5
following a purchase from 01/11/2020
Tutto come nella descrizione. Purtroppo però ho dovuto incollare delle parti perché sono arrivate staccate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Good products. Fast delivery. Would recommend.
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Fernand C.
Rating: 4 out of 5
following a purchase from 27/10/2020
thank you for the fast and high quality online sales. i would suggest increasing the diameter of the beads to make it easier to feel the succession of prayers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
I'm happy overall, but I'm a bit disappointed with the size of the beads on the rosaries.
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Jocelyne
Rating: 4 out of 5
following a purchase from 24/10/2020
The beads are too tight and the cord too thin for the weight of the rosary.
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Daniele S.
Rating: 4 out of 5
following a purchase from 23/10/2020
Mi sono trovato bene. Grazie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
I'm satisfied with my order, but it's a shame you don't put the dimensions on all the rosaries on the site. Otherwise, the rosaries are as beautiful as in the photos.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
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Evelyne F.
Rating: 4 out of 5
following a purchase from 19/10/2020
Very satisfied.EF
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
Satisfied. Quality products, very well packaged and protected for transport, fast delivery. The only drawback was that the chain and cross were delivered in a tiny plastic box, wrapped in heavy scotch tape that I had trouble removing, so the box is sticky, which is a shame. On the other hand, the statuettes are splendid.
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Sylvain A.
Rating: 4 out of 5
following a purchase from 06/10/2020
The order arrived quickly and in good condition, but the rosaries are missing a "Our Father" bead.
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Alessandro M.
Rating: 4 out of 5
following a purchase from 27/09/2020
Se devo essere sincero, avevo ordinato una corona di rosario color violetto e invece l'ho ricevuta bianca. Qusto è certo un motivo di biasimo. Tuttavia anche qulla che ho riceevuto è bella, e va bene così.
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Josette C.
Rating: 4 out of 5
following a purchase from 24/09/2020
Hello, I received a very nice bottle with very good water to drink, I think maybe to start later.
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Marie-Antoinette L.
Rating: 4 out of 5
following a purchase from 18/09/2020
Thank you for the excellent service and the excellent quality of the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Order arrived very quickly and well packaged. Thank you
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Gilles C.
Rating: 2 out of 5
following a purchase from 11/09/2020
No I am not at all satisfied I had asked for pouches or gift wrap when ordering I received nothing I made the remark by email not even an answer the complete contempt I am sincere very disappointed and bitter I will no longer go through them ..... they have just answered me no paper or free pouches but in the packages there are free gifts sorry not in mine I paid all my items please ...
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Response from Palais du Rosaire
Hello Mr Carli, gift wrapping is not included in the preparation services. I'm sorry our service didn't get back to you. But it's not possible to get gift wrap for free. We include gifts in each parcel to thank you for your order. Have a nice day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/09/2020
Multicolored rosary bracelets are very fragile and 2 arrived cross undone and another undone on the 1st day worn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2020
Beautifully made religious articles, prompt and careful shipment.
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Mireille Q.
Rating: 4 out of 5
following a purchase from 18/08/2020
Thank you in advance for your reply.
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Mylène M.
Rating: 4 out of 5
following a purchase from 16/08/2020
It would be a good idea to have the articles well-balanced before selling them, especially with the current problems.
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Response from Palais du Rosaire
Hi Mylène, our items are blessed, we just don't put it before :). Thank you for your order. Have a nice day!
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Aurore
Rating: 4 out of 5
following a purchase from 28/07/2020
Beautiful cross and rosary, made in Italy.
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Franck D.
Rating: 4 out of 5
following a purchase from 24/07/2020
Hello , The weight of the statue a little light ! A par cela bien ! Merci !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
Of course, God only knows if the Lourdes water you buy is actually from the grotto (???!!!)... The local "merchants" have such a bad reputation!... Which is probably not totally unjustified. When you've seen some of the things they've done in the past, you can tell ....For the rest, the water is "free". What you pay for is the fact that you have to collect it from the grotto, and condition it.If it's tap water!...It's a high price to pay!...But hey, faith lifts mountains...let's try not to see things that way - so ugly - and we'll give them credit for their honesty.The conditioning is good, the shipment fast. So, 4 stars for that!...
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Marie
Rating: 4 out of 5
following a purchase from 10/07/2020
Quick reception, handwritten note that warms the heart ... it would have been perfect if a rosary (thin) had not arrived broken ... but easily repaired! May God watch over you and protect you
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Lionel D.
Rating: 4 out of 5
following a purchase from 08/07/2020
The service is efficient, although the souvenir tickets are a little expensive.
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Virginie M.
Rating: 4 out of 5
following a purchase from 04/07/2020
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Virginie M.
Rating: 4 out of 5
following a purchase from 04/07/2020
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Chantal V.
Rating: 4 out of 5
following a purchase from 01/07/2020
My first order arrived on time and was picked up in perfect condition without any problems.
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Anne L.
Rating: 4 out of 5
following a purchase from 28/06/2020
fast delivery beautiful statues that I had ordered except one whose base was undone on arrival I try to glue it apart from that perfect
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Jean-Marie K.
Rating: 2 out of 5
following a purchase from 27/06/2020
much too expensive you take advantage of this plague to swindle the poor believers. the government had fixed the price from 1 to 3 uros.one day soon you will have to return accounts.Merci
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Response from Palais du Rosaire
Hello, I think you're talking about our cloth masks. The price set by the state from 1 to 3 is only applicable to disposable surgical masks. The mask we sell is made of fabric. What's more, it has an antibacterial treatment, which explains its price of 15. What's more, our mask is guaranteed for 50 uses, i.e. 15/50 = 0.30 per use, making it less expensive than a disposable mask. Finally, we donate 1 for every mask sold to the Sanctuaries of Lourdes to support their work. We pay close attention to French legislation. Our aim is not to rip off believers, but simply to offer people who are already believers the opportunity to buy symbols of their faith.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
Fast shipping, nice products, only the medals are not very solid. My children have already lost some because they came off the necklaces if you can solidify your medals.
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Sophie
Rating: 2 out of 5
following a purchase from 21/06/2020
My parcel was wrapped in thousands of plastic petals...shocking and sad...Unfortunately, we have learned nothing from our mistakes...a real shame...especially for our planet...
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Response from Palais du Rosaire
Hello Mrs Fauquier, the petals you received in your parcel are made of corn starch and are recyclable. To ensure that you receive your items in good condition, we have no choice but to fill our parcels with petals or air cushions. We are attentive to respect for the environment and we regularly study new packaging solutions that are more ecological and economical. Have a nice day!
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Dominique
Rating: 4 out of 5
following a purchase from 21/06/2020
Lack of delicacy in the rosary case as it is a simple little plastic box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2020
Nothing to report, good products, I would say that delivery is a little expensive.
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Christophe F.
Rating: 4 out of 5
following a purchase from 17/06/2020
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Christophe F.
Rating: 4 out of 5
following a purchase from 17/06/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
They used to go to Lourdes regularly, my father was a stretcher-bearer for many years. They can no longer get around, so the water from Lourdes is an important link for them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
the products are in conformity with my request, but the service of delivery leaves has desire if possible to use a service of point relay because the service colissimo is not reliable no respect of information and neither of the delivery
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