Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 2 and 4 stars

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Julien L.
Rating: 4 out of 5
following a purchase from 16/02/2024
Well received beautiful rosary, the connections with the medals are fragile.
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Maribel E.
Rating: 4 out of 5
following a purchase from 15/02/2024
Delivered very quickly I’m Very satisfied
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Serge B.
Rating: 4 out of 5
following a purchase from 13/02/2024
Excellent
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Laura M.
Rating: 4 out of 5
following a purchase from 12/02/2024
Superb order
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SAKINA A.
Rating: 4 out of 5
following a purchase from 10/02/2024
I'm so glad
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Francis B.
Rating: 4 out of 5
following a purchase from 10/02/2024
on behalf of his wife Michèle
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Elodie G.
Rating: 4 out of 5
following a purchase from 11/02/2024
2nd order, very satisfied with the service. I recommend this site
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Dominique R.
Rating: 4 out of 5
following a purchase from 10/02/2024
Everything was perfect, except for the package which arrived half broken.
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Gérard P.
Rating: 2 out of 5
following a purchase from 06/02/2024
My address was incomplete and my parcel was delivered 4 days late.
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Response from Palais du Rosaire
Hello and thank you for sharing your opinion, but we are not responsible if your address is incomplete or if the delivery person is late. Your package left our premises less than 24 hours after you ordered.
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm not satisfied with the product: on the one hand, because the rosary has more than 10 "balls" and the cross and the "medal" of the Virgin have come off and I've lost them. The quality of the product is unsatisfactory.
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Response from Palais du Rosaire
Hello,
We are very sorry about this incident...
If you have a problem with an item, please do not hesitate to contact us so that we can offer you a solution.
Best regards,
Le Palais du Rosaire
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Laetitia J.
Rating: 4 out of 5
following a purchase from 04/02/2024
I'm very happy with my order, with just one small problem. I find that the medal of the bracelet dizainier is smaller than on the photo and I did not have a gift in my order as was specified on the site.
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liliana B.
Rating: 2 out of 5
following a purchase from 04/02/2024
ione : Because I had to go in person to pick up the Parcel from the courier while being told it was coming and that it was in a mail stop . I had to go around for days
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David P.
Rating: 2 out of 5
following a purchase from 22/01/2024
5,candles not what I ordered.
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Elisabeth M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Jewelry always very good quality I recommend your store thank you
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Jacques Christian M.
Rating: 4 out of 5
following a purchase from 29/01/2024
It's great
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claude L.
Rating: 4 out of 5
following a purchase from 23/01/2024
Pretty but a little small. Thank you for that. For the little gift. Best regards. Claude Lemee.
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Christophe L.
Rating: 4 out of 5
following a purchase from 23/01/2024
I will recommend
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Jerome C.
Rating: 4 out of 5
following a purchase from 18/01/2024
My first time to order here. My order was prepared and shipped within the expected timeframe, though the delivery was delayed due to weather conditions. Still an awesome experience.
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Joseph M.
Rating: 4 out of 5
following a purchase from 14/01/2024
I'm very pleased with my purchased
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Isabelle B.
Rating: 4 out of 5
following a purchase from 04/01/2024
Hello, I'm completely satisfied with what I received, plus a little souvenir from Lourdes that really touched me. The only drawback was that the parcel, marked fragile, was open on one side, but fortunately nothing was missing and everything was intact. I wish the delivery company would be more careful.
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Richard L.
Rating: 4 out of 5
following a purchase from 06/01/2024
Shipment conforms to order, and delivery perfectly on time.
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Claude M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very happy, already several orders, fast
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Naim B.
Rating: 4 out of 5
following a purchase from 31/12/2023
Impeccable delivery and customer-oriented team. I highly recommend them!
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Marc M.
Rating: 4 out of 5
following a purchase from 02/01/2024
I only give 4 stars because the descriptions are often misleading as to sizes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
Order arrived with everything I had ordered. The only drawback is the long delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
I'm a loyal customer at Palais du Rosaire, lots of choice, attractive price.
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Marie N.
Rating: 4 out of 5
following a purchase from 28/12/2023
item conforms to what I wanted fast delivery by colissimo but without signature would be better for me, I would recommend without problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast shipping. Satisfied with my order
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Fabienne B.
Rating: 4 out of 5
following a purchase from 29/11/2023
Package received well packed. The box is a bit large. Everything else is ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2023
Il prodotto ordinato è ottimo, arrivato integro e ben confezionato. Una stella in meno per la lentezza della spedizione, che ha impiegato due settimane, nonostante aver scelto e pagato la spedizione più rapida.
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Marie-paule P.
Rating: 2 out of 5
following a purchase from 29/11/2023
However, the people on the phone are very friendly and do their best. I don't think I can recommend it.
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Je N.
Rating: 4 out of 5
following a purchase from 28/11/2023
Great products as always and much appreciated delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2023
a little small for a man of good constitution, but it'll do, it won't budge :)
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Laitaoui Y.
Rating: 2 out of 5
following a purchase from 27/11/2023
I bought a novena and the plastic to burn because the wick was not in the center of the pot. I sent a photo and instead of offering a refund or sending another novena, I was offered a voucher for the next order. Do I want to place another order now, knowing that my house could have caught fire?
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Response from Palais du Rosaire
Hello,We are very sorry to hear that the novena you purchased had a manufacturing defect, and we fully understand your concerns about safety.The safety of our customers is our top priority, and we take issues with the quality of our products very seriously. To rectify the situation, we would like to offer you a full refund for the faulty item. To rectify the situation, we'd like to offer you a full refund for the faulty item, and if you wish, we'd be happy to send you a replacement novena at no extra charge, to ensure your satisfaction and regain your trust.
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Jacques C.
Rating: 4 out of 5
following a purchase from 23/11/2023
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Jacques C.
Rating: 4 out of 5
following a purchase from 23/11/2023
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Leclerc S.
Rating: 4 out of 5
following a purchase from 03/11/2023
Beautifully packaged items, delivered on time.
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Response from Palais du Rosaire
Thank you very much for your positive feedback. We are delighted to hear that you found our items attractive, well packaged and that delivery was on time.Your satisfaction is our priority, and we will continue to work to maintain our high level of service. If you have any further needs or questions in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Isabelle M.
Rating: 2 out of 5
following a purchase from 27/10/2023
The little angel with his blue crown arrived broken...it was to put in the cemetery.... Very disappointed
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Greta T.
Rating: 4 out of 5
following a purchase from 29/10/2023
Everything is perfect, the parcel is well packed, there is nothing to say. Thank you very much.
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Response from Palais du Rosaire
Thank you very much for your positive feedback. It's wonderful to know that everything is perfect, that your parcel is well packaged and that there's nothing to complain about. Your satisfaction is our priority, and we're glad we were able to meet your expectations.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Romain D.
Rating: 4 out of 5
following a purchase from 31/10/2023
I find the prayer of Mary which effects the knots is super beautiful with in more the small medal magnificent prayer which helps in the difficult knots of our life I recommend this prayer thank you palace of the Rosary for this magnificent card ????
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Response from Palais du Rosaire
We would like to thank you very much for your positive feedback regarding the Mary Undoing Knots prayer and the medal. We are delighted that you find the prayer beautiful and that the medal helps you through the difficult times in your life.We are grateful for your recommendation and for your support. If you need anything else in the future or have any questions, please don't hesitate to contact us. We are here to serve you.Sincerely,The Palais du Rosaire team
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Marie R.
Rating: 4 out of 5
following a purchase from 27/10/2023
I received the order as expected despite the time it took to receive it.
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Response from Palais du Rosaire
Thank you for your understanding regarding the time it has taken to receive your order. We always strive to meet delivery deadlines, but there may be exceptional circumstances that cause delays.We are pleased that you have finally received your order as expected. If you need anything else in the future or have any questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team