Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
We would like to thank you for your positive feedback regarding the wide selection of products available in our online store. We strive to offer a variety of items to meet the needs and preferences of our customers, and we're delighted that you like it.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Sandrine E.
Rating: 4 out of 5
following a purchase from 28/10/2023
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Response from Palais du Rosaire
We are sorry to hear that you are only half satisfied with your experience with us. We apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we look forward to the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
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Sandrine E.
Rating: 4 out of 5
following a purchase from 28/10/2023
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Response from Palais du Rosaire
We are sorry to hear that you are only half satisfied with your experience with us. We apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we look forward to the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
Thank you for your positive feedback. We are delighted to hear that you find our selection diverse, our prices attractive, and that delivery was ultra fast. Customer satisfaction is our top priority, and we're glad to have been able to meet your expectations.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Jeanny C.
Rating: 4 out of 5
following a purchase from 01/10/2023
Fast delivery times. But be careful not to put a note in the parcel indicating that a small gift is inside: when you open it, there's no gift! No big deal. But inevitably a disappointment that would not have occurred without this information.
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Response from Palais du Rosaire
Thank you for your feedback on the speed of our delivery times. We also take into account your suggestion concerning the mention of small gifts in the parcel. We are sorry that this has caused disappointment. If you have any other suggestions or special requirements, please let us know. We are here to serve you and strive to provide you with the best possible experience.Sincerely,The Palais du Rosaire Team
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Viviane D.
Rating: 4 out of 5
following a purchase from 01/10/2023
Good products. Careful delivery
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the quality of our products and careful delivery. Your satisfaction is important to us, and we always strive to provide the best possible products and services.Should you require anything else in the future or have any questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2023
I was expecting a card with a miraculous medal the size of a credit card, but in fact it was twice as small. Maybe I misread the description. Otherwise happy.
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Response from Palais du Rosaire
Thank you for sharing your opinion about the Miraculous Medal you received. We are sorry that the size did not meet your expectations, but we are pleased that you are satisfied with your order overall. If you have any further requirements or questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Guillaume G.
Rating: 4 out of 5
following a purchase from 25/09/2023
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the on-time delivery of your order. Customer satisfaction is very important to us, and we always strive to ensure that orders are dispatched within the agreed timescales.Should you have any further requirements in the future, or any questions, please do not hesitate to contact us. We look forward to continuing to serve you.Sincerely,The Palais du Rosaire team
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Guillaume G.
Rating: 4 out of 5
following a purchase from 25/09/2023
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the on-time delivery of your order. Customer satisfaction is very important to us, and we always strive to ensure that orders are dispatched within the agreed timescales.Should you have any further requirements in the future, or any questions, please do not hesitate to contact us. We look forward to continuing to serve you.Sincerely,The Palais du Rosaire team
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Agnes S.
Rating: 4 out of 5
following a purchase from 22/09/2023
very happy
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Response from Palais du Rosaire
We are delighted that you are satisfied with your shopping experience at Le Palais du Rosaire. Your satisfaction is our top priority, and we are pleased that we have been able to meet your expectations. Your satisfaction is our top priority, and we are pleased that we were able to meet your expectations.Should you have any further needs or questions in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Marie L.
Rating: 4 out of 5
following a purchase from 24/09/2023
Holy water from the grotto at Lourdes, which was very useful and very inexpensive. Religious site where you can find all sorts of items. I highly recommend it.
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Response from Palais du Rosaire
We are delighted that you found our holy water from the grotto of Lourdes useful and affordable. Thank you very much for your recommendation. If you need anything else, please do not hesitate to come back to us.Sincerely,The Palais du Rosaire team
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Annick B.
Rating: 4 out of 5
following a purchase from 17/09/2023
bj I regret a little that the labels stuck on the novenas are not "impeccable" at the printing level as well as the arrangement sometimes wobbly on the candle.Cordialement
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Dieudonne E.
Rating: 4 out of 5
following a purchase from 30/08/2023
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Dieudonne E.
Rating: 4 out of 5
following a purchase from 30/08/2023
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Latrive D.
Rating: 4 out of 5
following a purchase from 29/08/2023
Serious and trustworthy site, with a clear and friendly correspondent. One star less, because I find the silver medal a little dull without shine.
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M. B.
Rating: 4 out of 5
following a purchase from 27/08/2023
Next time I won't pay by cheque. ......Processing time much too long .......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
My friend's advice helped me get the items I needed. And the best part is the fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/08/2023
The heart of my rosary is badly assembled
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Response from Palais du Rosaire
Hello Sir, I'm sorry to read that the rosary is badly made on the heart. Please contact our after-sales service at [email protected]. We will be able to change your rosary or refund your money. You have 15 days from receipt of your parcel to change your mind. We can also be reached on 0033 05 62 92 25 00.
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Didier
Rating: 2 out of 5
following a purchase from 17/08/2023
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Response from Palais du Rosaire
Hello, I'm sorry that you find the 10.5 cm wood and metal crucifix at 3.70 to be of poor quality. You can return it within 15 days if it doesn't suit you and choose a better quality model.
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Didier
Rating: 2 out of 5
following a purchase from 17/08/2023
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Response from Palais du Rosaire
Hello, I'm sorry that you find the 10.5 cm wood and metal crucifix at 3.70 to be of poor quality. You can return it within 15 days if it doesn't suit you and choose a better quality model.
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Roger G.
Rating: 4 out of 5
following a purchase from 19/08/2023
I received my order as expected the rosaries are not very bright but it's not serious except for the largest the small bag closes poorly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
zeer correcte en vlotte levering. aangenaam verrast dat de levering zo snel gebeurde.
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Chantal L.
Rating: 4 out of 5
following a purchase from 31/07/2023
Hello I'm happy with the product delivered but the music a little disappointed fluroescent at night can be good too. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2023
Nothing to say. Thank you
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Mickaël
Rating: 4 out of 5
following a purchase from 20/07/2023
Hello, It' s always good to be able to help oneself to reconnect with one' s creator, and his son who came to save us from our sins... Thank you very much
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Marcel L.
Rating: 4 out of 5
following a purchase from 17/07/2023
Distribution is fast and good.
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Poignant B.
Rating: 4 out of 5
following a purchase from 16/07/2023
Everything went very well I have nothing to say about the delivery but I find that the bracelets are not so pretty some beads are larger than others and have some flaws I find I find that for the price the bracelet should be perfect
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Response from Palais du Rosaire
Hello Mrs. Poignant, perhaps only one star is a bit harsh, although as you say, everything went very well... We will take your comment into account, but please note that the bracelets you ordered are made of natural stone, which is why some imperfections may be present and can be seen in the photos on our website. Have a nice day and see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2023
Four stars because of a slight delay in shipping but overall delighted a reliable site beautiful serious this will not be my last order for sure .
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Frédérique D.
Rating: 4 out of 5
following a purchase from 22/06/2023
The products are just what I expected, with the slight exception of a damaged novena, but overall I'm very satisfied, thanks for your little additions.
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Giulio L.
Rating: 4 out of 5
following a purchase from 24/05/2023
I'm interested in religion and you'll find everything that interests you. A small downside: the products are not blessed, which is a shame.
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Roselyne V.
Rating: 4 out of 5
following a purchase from 25/05/2023
Fast (this time) and careful delivery! Items as advertised, so satisfiedI will certainly recommend
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Madame C.
Rating: 4 out of 5
following a purchase from 24/05/2023
GoodCorrect good delivery
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Claude M.
Rating: 4 out of 5
following a purchase from 19/05/2023
I am satisfied with the product, it corresponds to the description in the catalog. However, I would have liked a small gift bag to be included. Thanks for the picture.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2023
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Jean-claude S.
Rating: 4 out of 5
following a purchase from 05/04/2023
Hello the Palais du Rosaire is a respectable sign of quality ( but with some imperfections ) I recently made an order or this one was incomplete to my great despair .Statue Notre Dame de lourdes 40 cm ( delivered with Metal rosary ) I received the statue very beautiful but without the CHAPELET ??????After complaints, ALWAYS no return ???? It saddens me !!!!this one is still on your site with the mention "delivered with a metal rosary "ref Item: 42604order of 06/04/2023KOWVRNTNMJean-Claude SCIAU 37 Allée du Docteur Robert LafonApt 01 Résidence "IGUZKI "64100 Bayonne
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Response from Palais du Rosaire
Hello Sir,We have taken into account your request, which we are currently processing. We are waiting for the metal rosaries to be sent to us by the supplier so that we can correct our error and send it to you at your address.
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Mehdi M.
Rating: 4 out of 5
following a purchase from 25/04/2023
Good quality but no booklet or explanatory leaflet with the rosary. Thank you for your work.
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Morganne C.
Rating: 4 out of 5
following a purchase from 19/04/2023
fast delivery, well packaged
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Regine B.
Rating: 4 out of 5
following a purchase from 17/04/2023
fast delivery, very good packaging, a little disappointed by the color of the mission rosary (green or blue???). the one I bought on the spot suited me better, the colors were brighter.
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Catherine M.
Rating: 4 out of 5
following a purchase from 18/03/2023
It's a pity that there was a problem with the tracked mail, which forced the Palais du Rosaire, whom I thank by the way, to expressly send another parcel to a relay point.
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Lionel H.
Rating: 2 out of 5
following a purchase from 26/03/2023
I ordered candles to make novenas at home and they were all pink, it's not really embarrassing but I only receive white ones with the picture of the virgin.
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Response from Palais du Rosaire
Hello, Mr. Huet, we're sorry about the color change. The supply of novena candles has been difficult in recent weeks. We have temporarily made up for this shortage with pink candles. You will receive a small gift as compensation with your next order. We apologize for any inconvenience.
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André G.
Rating: 4 out of 5
following a purchase from 26/03/2023
The orders are neat and quickly delivered, the products are fine and well worked.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2023
The articles are very pretty and of high quality, but it would be good to specify that the rosaries are sold without a "box".
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2023
Beautiful rosaries. The inmates will fight for them. Rosaries distributed by the Catholic prison chaplaincy in Oermingen 67Fast delivery and very fair price.
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