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A
Rating: 4 out of 5
I am very satisfied with my purchases, but despite good packaging, the holy water from one item spilled into the box.
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 3 and 4 stars
Reset filtersC
Rating: 3 out of 5
favorable opinion overall
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E
Rating: 3 out of 5
One item was not available. Payment should have been arranged when the order was made up. A "Credit Slip has been created" but I currently have no idea whether this means it will be refunded or is a credit note for my next purchase (probably next year). Also I ordered 2 small silver cross pendants but only one arrived. At 0.83 euros it is not worth the hassle of asking for a refund/credit note.
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M
Rating: 3 out of 5
Lack of choice in all categories of the siteSo fast shipping and without incidents of packages.Site to recommend to Internet usersMarie-Christine Morbihan-
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Response from Palais du Rosaire
Hello Marie-Christine, thank you for your order. Every two weeks we add 15 new items to our categories. Thank you for your recommendation :). Pauline
J
Rating: 4 out of 5
J
Rating: 4 out of 5
E
Rating: 4 out of 5
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I
Rating: 4 out of 5
Very satisfied with my purchase.
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A
Rating: 4 out of 5
The packaging is perfect...the only drawback is Mondial Relay...we had to wait 10 days...the parcel was 50 km from where we liveI was told that your relay point was closed...which was not trueBy insisting heavily, it ended up reaching us at the relay point we requested.
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A
Rating: 4 out of 5
Very satisfied with the quality of the products and the speed of delivery. The only downside was that I had ordered two statuettes of Saint Benedict and received one of him and one of the Virgin. But all in all, I'm delighted with my purchases.
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J
Rating: 4 out of 5
Quick delivered time, good communication. But,I'm little bit sad, that very known catholic place in the world offers "souvenirs" like t-shirts, pens and others, which doesn't have anything with St. Mary. It Is very stupid business only.??
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C
Rating: 4 out of 5
Received within estimated time. Very nice product. I recommend 100%.
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O
Rating: 3 out of 5
O
Rating: 3 out of 5
L
Rating: 4 out of 5
Satisfied overall, but despite all the care taken with the packaging, one of my little Angels had lost his left wing at the bottom of the box! ?? And the other little Angel had a small hole in his left eye (some plaster was missing). Fortunately, I managed to patch them both up with a little strong glue and acrylic sealant, and now they're as good as new. Jesus and Mother Mary were in perfect condition, thank God ????
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Response from Palais du Rosaire
Hello Lilie, thank you for your order. I'm sorry your little Angels arrived broken. If any items are damaged, please do not hesitate to contact our customer service department. We'll be able to help you :) Have a nice day!
F
Rating: 3 out of 5
The package arrived with a candle that was practically smashed to bits, enveloping everything else in sticky little balls.
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Response from Palais du Rosaire
Hello Françoise, Thank you for your order. Normally all our candles are protected. If you wish, you can return the items to us for an exchange. Please contact us on 05 62 94 66 17 or [email protected].
C
Rating: 3 out of 5
Fast delivery. Children's bracelets are adult size. I received a bracelet without the Cruz. I took a cross to put on the wall super quality and very pretty
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Response from Palais du Rosaire
Hello Clara, Thank you for your order. If you have received a damaged item, please do not hesitate to contact our customer service department. See you soon. Pauline
S
Rating: 4 out of 5
Good products! relatively fast delivery.payment facilitated by paypal...lack of tracking number when sending.
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Response from Palais du Rosaire
Hello Sébastien,Thank you for your order. The email with the tracking number is automatically sent to our customers. Have you checked your spam folder? It sometimes happens that e-mails arrive in this file. See you soon
H
Rating: 4 out of 5
H
Rating: 4 out of 5
A
Rating: 3 out of 5
Hello little angels no problem but the channels put 3 or 4 times and already oxides very bad quality. I'm disappointed.
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C
Rating: 4 out of 5
I am satisfied Thank you for the delicate attention to each order
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A
Rating: 4 out of 5
Very nice clock, very pleasant reception and fast delivery, but the music emitted at night is annoying in an apartment.
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J
Rating: 4 out of 5
recu dans les temps statuete eclairantes la nui tres bien la croix aussi jadore merci
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A
Rating: 4 out of 5
Very good finish. A jewel;
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E
Rating: 3 out of 5
Long delivery time, too bad.
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C
Rating: 4 out of 5
Products conform, deadlines met
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M
Rating: 4 out of 5
Perfect, with a little card with the medal of the Virgin Mary, very touching, thank you?
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M
Rating: 4 out of 5
bonjourtoujours aussi ravie de faire des commandes chez vous livraison respectée,la qualité est bonne et toujours un petit cadeau et un mot gentil, merci a vous
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A
Rating: 4 out of 5
A
Rating: 4 out of 5
R
Rating: 4 out of 5
Hello Thank you very much for your kind and prompt service and advice.
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A
Rating: 4 out of 5
Sono rimasto abbastanza soddisfatto, perchè ho ricevuto la merce nei tempi previsti. La merce corrispondeva a quanto visionato nel sito.
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P
Rating: 4 out of 5
Hello,It's just a shame that after 2 phone calls to add the incense it wasn't done. Otherwise I'm happy with my order, thank you. Thank you very much.
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S
Rating: 4 out of 5
compliant products small problem this time with delivery but reassuring reply by e-mail from customer service and finally well received.
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A
Rating: 4 out of 5
I was a little disappointed that a product was out of stock. If I had known when I ordered, I would have chosen another product.
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A
Rating: 3 out of 5
I have ordered several items but two of them are disappointing in terms of qualityNamely the perfumed rosaries which discolour clothes and skinAnd the necklaces with Angel because the stones are badly set and did not last the dayIt's a shame
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Response from Palais du Rosaire
Hello, thank you for your order. If you have any problem with one of our items, you can send it back to us and we'll be happy to change it. Don't hesitate to contact us at 05 62 94 66 17 or by e-mail at [email protected]. See you soon. Pauline.
B
Rating: 4 out of 5
Choice, a good welcome, research to find the item you are looking for which is not necessarily in the catalog. Overall, good service. I'm a satisfied customer, THANK YOU!
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E
Rating: 4 out of 5
I received my order very quickly and the items were as described, so no problems there! I am very satisfied.
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A
Rating: 4 out of 5
Il pacco mi è arrivato velocemente e le cose che ho ordinato hanno soddisfatto la mia richiesta. Cordiali saluti
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R
Rating: 4 out of 5
R
Rating: 4 out of 5
A
Rating: 4 out of 5
Well received and well packaged. With a note and a medal card as a thank you gift. I'm not disappointed and can't recommend it enough.
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I
Rating: 4 out of 5
Very satisfied with your service.
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S
Rating: 4 out of 5
mmmmmmmmmmmm
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