Customer reviews of Palais du Rosaire

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9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 3 and 4 stars

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M
Mme P.
Rating: 4 out of 5
following a purchase from 11/04/2021
Magnificent rosary, even more beautiful in person than in the photo on the site. I recommend
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Jean M.
Rating: 4 out of 5
following a purchase from 08/04/2021
Objects as described. However, the beads are a little small when handling (counting).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
In some of the rosaries there were too many grains and too few grains in the tens.... otherwise overall I am satisfied.
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Ducrocq S.
Rating: 4 out of 5
following a purchase from 14/03/2021
but the cost of transport to students' homes is noted as free above a certain amount.
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Response from Palais du Rosaire
Hello, thank you for your order. Shipping is free for orders over 49 for delivery by Mondial Relay or Colissimo Point Retrait. We are currently working on a free home delivery solution to satisfy our customers :) See you soon. Pauline
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Isabelle
Rating: 4 out of 5
following a purchase from 07/03/2021
The order arrived very quickly and in good condition. I'm planning to place another order soon.
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Francesco V.
Rating: 4 out of 5
following a purchase from 06/03/2021
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Francesco V.
Rating: 4 out of 5
following a purchase from 06/03/2021
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Daudré-vignier J.
Rating: 4 out of 5
following a purchase from 04/03/2021
Very friendly and helpful. Delivery time too long.
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Client
Rating: 4 out of 5
following a purchase from 03/03/2021
Satisfied with my order and fast
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Amandine
Rating: 4 out of 5
following a purchase from 01/03/2021
Quick delivery.always a kind word in the order. I recommend it!
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Reine C.
Rating: 4 out of 5
following a purchase from 18/02/2021
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Reine C.
Rating: 4 out of 5
following a purchase from 18/02/2021
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Gabriella
Rating: 4 out of 5
following a purchase from 17/02/2021
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Gabriella
Rating: 4 out of 5
following a purchase from 17/02/2021
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Daniel K.
Rating: 3 out of 5
following a purchase from 16/02/2021
Hello,I am not disappointed for the delivery but,I had ordered water of the cave because as I have the disease of charcot,I had seen that a woman who had the same disease as me had come to heavy and when she entered water of the cave,she cured,it is for that that I ordered water,but unfortunately,I am always in bad state,I hoped for a better health,but nothing good arrived for me. I am sorry,but I keep hope?I'm sorry, but I still have hope... Sincerely.
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Response from Palais du Rosaire
Hello Daniel, Our hearts go out to you as you struggle with your illness. The water in La Grotte is the source that Bernadette gave us. It can heal some people, but unfortunately not everyone. But don't give up hope. Bonne journée. Pauline.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
They should make it clear that free delivery after spending a certain amount is only available in France and doesnt apply internationally. I found this misleading however the service was great other than that.
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Cristiana C.
Rating: 3 out of 5
following a purchase from 10/02/2021
I prodotti sono buoni ma la spedizione è troppo lunga
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Response from Palais du Rosaire
Hello, thank you for your order. We ship packages in 24 hours but indeed your order took a long time to arrive in Italy. We are currently looking for new and faster delivery solutions for Italy. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
easy navigation - fairly fast delivery - fragile items well packaged except for: the bags of Lourdes water sweets, which didn't stand up to transport and arrived "burst".
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Response from Palais du Rosaire
Hello Corine, thank you for your order and your comment :) we are going to reinforce the protection of the mint pastilles with Lourdes water to guarantee their protection during delivery.See you soon :)
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Cinzia D.
Rating: 4 out of 5
following a purchase from 20/01/2021
Dovete usare un corriere che impieghi meno giorni. Grazie
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Joseph M.
Rating: 4 out of 5
following a purchase from 15/01/2021
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Joseph M.
Rating: 4 out of 5
following a purchase from 15/01/2021
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Gillian S.
Rating: 4 out of 5
following a purchase from 11/01/2021
2 out of my 10 items were broken and needed glue
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2021
Very happy with my order
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Jean-michel P.
Rating: 3 out of 5
following a purchase from 07/01/2021
One medal arrived split in two (unstuck)
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Response from Palais du Rosaire
Hello Mr Picard, thank you for your order. If an item arrived damaged, you can send it back to us and we will exchange it without any problem. Have a nice day!
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Raymond K.
Rating: 4 out of 5
following a purchase from 07/01/2021
tres bien pas la peine de se deranger voir dans votre etablissement palais du rosaire ce site est impeccable cela faisait des décennies depuis 1988 que je faisais des achats rue de la grotte 2000km allé retour je suis du 59 près de MAUBEUGE mais au moins j'ai tout sous la main a bientot bien cordialement
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Prucia Z.
Rating: 3 out of 5
following a purchase from 05/01/2021
The rosaries are smaller than my attempted ones and are already cut.
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Response from Palais du Rosaire
Hello, thank you for your order, if any items do not suit you you can return them to us by making a return request via your customer account on our website. Have a nice day. Pauline
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Ollassa
Rating: 4 out of 5
following a purchase from 03/01/2021
I am very satisfied with your site, I thank you for the gift of the Blessed Virgin and Saint Bernadette. And above all, thank you for the comforting note.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2020
Tempi di consegna lunghi, ma son contenta dei prodotti. Da migliorare il servizio clienti, hanno risposto ad una mia mail solo dopo avvenuta consegna dei prodotti.
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Response from Palais du Rosaire
Hi, My computer system tells me that your order was delivered on December 28. We are sorry for the long delivery time. Have a nice day.
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Rosanna D.
Rating: 4 out of 5
following a purchase from 28/12/2020
Gli astucci con la mini Natività sono molto carini e hanno suscitato piacevole sorpresa in chi li ha ricevuti. Esperienza positiva con Palais du Rosaire, con l'unico neo della spedizione un po' lenta, che mi ha fatto temere di non ricevere la merce prima di Natale (ordine 9 dicembre, consegna 23 dicembre).
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Philippe D.
Rating: 4 out of 5
following a purchase from 28/12/2020
May the Blessed Virgin Mary bless you in the name of the Lord Jesus Christ and on my behalf God's best angel.
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Aurelie L.
Rating: 4 out of 5
following a purchase from 23/12/2020
Shame the candles weren't wrapped as all the wax spilled into the box. Otherwise very fast service and satisfied
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Response from Palais du Rosaire
Hello Aurélie. Thank you for your order. We are sorry for this incident. From now on the candles will be fully packed to avoid this kind of problem. Thank you for your feedback which helps us to improve :). Have a nice Christmas!
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Aurelie
Rating: 3 out of 5
following a purchase from 21/12/2020
Bonjour un peu déçu car la petite bouteille avec eau de lourdes est parvenue cassé
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Response from Palais du Rosaire
Hello Aurélie. If your bottle arrived damaged, we can replace it for you. It sometimes happens that packages are damaged during delivery. I invite you to make a return request on our website via your customer account. Have a nice day!
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Jessica L.
Rating: 4 out of 5
following a purchase from 18/12/2020
I placed an order and I am satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Gli oggetti sono ben presentati, c'è un'ampia scelta, la ricerca è veloce, così come la registrazione dell'account; il servizio clienti è rapido e cortese.L'unico motivo per cui non assegno 5 stelle è la spedizione, un po' lenta.
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Response from Palais du Rosaire
Hello, thank you for your order and your very constructive comment. We will work on the speed of our website :)
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Brigitte B.
Rating: 4 out of 5
following a purchase from 17/12/2020
fast and careful delivery, always with a nice note.
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Anne
Rating: 4 out of 5
following a purchase from 16/12/2020
very pretty medal but it should be stressed that the size includes the buckle!! so it is actually very small ... so a little disappointed.
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Response from Palais du Rosaire
Hello Anne, Thank you for your order. We specify in all our descriptions that the size of the medal also includes the clasp. Example: Classic cross pendant with Christ in gold-plated, measuring 3cm high, including the clasp.
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Jojo G.
Rating: 4 out of 5
following a purchase from 15/12/2020
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
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Patrizia
Rating: 4 out of 5
following a purchase from 13/12/2020
Ho ordinato diverse confezioni di pastiglie all'acqua benedetta di Lourdes. Il pacco è arrivato in ottime condizioni e l'imballaggio ha protetto le pastiglie, che sono rimaste integre. Ho gradito molto che nella confezione abbiano incluso anche due immagini religiose e una medaglietta, il tutto corredato da un biglietto di ringraziamento scritto a mano.Non do cinque stelle solo perché ci sono dovuti più giorni di quelli dichiarati per la consegna.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
The parcel arrived on time. The extra touches with the order are very much appreciated, as is the personalized note. Nevertheless, it's hard to get a real idea of the actual size of the medallion. It seems small to me. Perhaps a full-size picture would be in order to avoid disappointment. Otherwise, everything else is perfect.
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Response from Palais du Rosaire
Hello, thank you for your order :) we put quite large pictures of the jewels on our website so that you can appreciate the details of the jewels. We add in each description the size of the jewels so that you can realize the real size. Have a nice day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2020
Very good, except that the medallion was not in the box, but next to it. Since it was a gift delivered directly to the person, it's not as good.
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D.
Rating: 4 out of 5
following a purchase from 08/12/2020
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Response from Palais du Rosaire
Hello, Thank you for your order. I'm Pauline :) I'm the person in charge of the website. Maybe we'll have the chance to talk on the phone :) Have a nice day
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D.
Rating: 4 out of 5
following a purchase from 08/12/2020
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Response from Palais du Rosaire
Hello, Thank you for your order. I'm Pauline :) I'm the person in charge of the website. Maybe we'll have the chance to talk on the phone :) Have a nice day
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Bruno B.
Rating: 3 out of 5
following a purchase from 08/12/2020
Crèche un peu desevente
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Response from Palais du Rosaire
Hello Bruno, Thank you for your order. If you don't like the crib you can send it back to us :). Have a nice day!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
TUTTO BENE.ARRIVATO TUTTO, PROPRIO COME SPERAVO.GRAZIE.GIUSEPPE
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