Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
5 8 729 92% 4 445 5% 3 115 1% 2 61 1% 1 116 1%

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

Reviews 3 and 4 stars

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Hélène L.
Rating: 3 out of 5
following a purchase from 08/01/2024
Order missing from package
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Claude M.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very happy, already several orders, fast
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Naim B.
Rating: 4 out of 5
following a purchase from 31/12/2023
Impeccable delivery and customer-oriented team. I highly recommend them!
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Marc M.
Rating: 4 out of 5
following a purchase from 02/01/2024
I only give 4 stars because the descriptions are often misleading as to sizes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
Order arrived with everything I had ordered. The only drawback is the long delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
I'm a loyal customer at Palais du Rosaire, lots of choice, attractive price.
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Marie N.
Rating: 4 out of 5
following a purchase from 28/12/2023
item conforms to what I wanted fast delivery by colissimo but without signature would be better for me, I would recommend without problem.
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Catherine G.
Rating: 3 out of 5
following a purchase from 29/12/2023
This time, I was disappointed by the shipping time. I had asked for express delivery, which has a cost, and I didn't really take advantage of it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast shipping. Satisfied with my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2023
Change of delivery point.
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Fabienne B.
Rating: 4 out of 5
following a purchase from 29/11/2023
Package received well packed. The box is a bit large. Everything else is ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2023
Il prodotto ordinato è ottimo, arrivato integro e ben confezionato. Una stella in meno per la lentezza della spedizione, che ha impiegato due settimane, nonostante aver scelto e pagato la spedizione più rapida.
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Je N.
Rating: 4 out of 5
following a purchase from 28/11/2023
Great products as always and much appreciated delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2023
a little small for a man of good constitution, but it'll do, it won't budge :)
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Calogero C.
Rating: 3 out of 5
following a purchase from 28/11/2023
Bonjour je suis très déçu du chapelet car les accroches était Pas tout cerclit je la perdu 3 fois j'ai dû les reprendre un par un . Sincerely mr Carafassi.
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Response from Palais du Rosaire
Hello,I'm sorry to read your message. I see that there is still time for you to return the defective rosary. Please contact our after-sales service on 05.62.92.25.00. We will be able to refund you or offer you another rosary. We apologize for the inconvenience,
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Jacques C.
Rating: 4 out of 5
following a purchase from 23/11/2023
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Jacques C.
Rating: 4 out of 5
following a purchase from 23/11/2023
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Leclerc S.
Rating: 4 out of 5
following a purchase from 03/11/2023
Beautifully packaged items, delivered on time.
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Response from Palais du Rosaire
Thank you very much for your positive feedback. We are delighted to hear that you found our items attractive, well packaged and that delivery was on time.Your satisfaction is our priority, and we will continue to work to maintain our high level of service. If you have any further needs or questions in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/10/2023
Excellent service from Le Palais du Rosaire in terms of order handling, shipping time and quality of packaging. Too bad the DPD carrier spoiled everything. I'll only recommend them if there's a possibility of delivery by another carrier. (No matter where I live, DPD has never made a single correct delivery).
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Response from Palais du Rosaire
Thank you for your positive feedback regarding Le Palais du Rosaire's service in terms of order handling, shipping time and packaging quality. Your satisfaction is very important to us, and we do our best to provide a quality shopping experience. Your satisfaction is very important to us, and we do our best to provide a quality shopping experience.We are sorry to hear that you encountered problems with the DPD carrier. We understand your concerns, and will do our best to accommodate your delivery preferences in the future. We apologize for any inconvenience this may have caused.If you have any further needs or questions in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Greta T.
Rating: 4 out of 5
following a purchase from 29/10/2023
Everything is perfect, the parcel is well packed, there is nothing to say. Thank you very much.
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Response from Palais du Rosaire
Thank you very much for your positive feedback. It's wonderful to know that everything is perfect, that your parcel is well packaged and that there's nothing to complain about. Your satisfaction is our priority, and we're glad we were able to meet your expectations.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Romain D.
Rating: 4 out of 5
following a purchase from 31/10/2023
I find the prayer of Mary which effects the knots is super beautiful with in more the small medal magnificent prayer which helps in the difficult knots of our life I recommend this prayer thank you palace of the Rosary for this magnificent card ????
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Response from Palais du Rosaire
We would like to thank you very much for your positive feedback regarding the Mary Undoing Knots prayer and the medal. We are delighted that you find the prayer beautiful and that the medal helps you through the difficult times in your life.We are grateful for your recommendation and for your support. If you need anything else in the future or have any questions, please don't hesitate to contact us. We are here to serve you.Sincerely,The Palais du Rosaire team
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Marie R.
Rating: 4 out of 5
following a purchase from 27/10/2023
I received the order as expected despite the time it took to receive it.
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Response from Palais du Rosaire
Thank you for your understanding regarding the time it has taken to receive your order. We always strive to meet delivery deadlines, but there may be exceptional circumstances that cause delays.We are pleased that you have finally received your order as expected. If you need anything else in the future or have any questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2023
There's plenty to choose from
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Response from Palais du Rosaire
We would like to thank you for your positive feedback regarding the wide selection of products available in our online store. We strive to offer a variety of items to meet the needs and preferences of our customers, and we're delighted that you like it.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Sandrine E.
Rating: 4 out of 5
following a purchase from 28/10/2023
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Response from Palais du Rosaire
We are sorry to hear that you are only half satisfied with your experience with us. We apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we look forward to the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
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Sandrine E.
Rating: 4 out of 5
following a purchase from 28/10/2023
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Response from Palais du Rosaire
We are sorry to hear that you are only half satisfied with your experience with us. We apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we look forward to the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
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Vignal E.
Rating: 4 out of 5
following a purchase from 24/10/2023
Wide choice. Attractive prices. Ultra-fast delivery.
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Response from Palais du Rosaire
Thank you for your positive feedback. We are delighted to hear that you find our selection diverse, our prices attractive, and that delivery was ultra fast. Customer satisfaction is our top priority, and we're glad to have been able to meet your expectations.If you need anything else in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
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Anne
Rating: 3 out of 5
following a purchase from 25/10/2023
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Response from Palais du Rosaire
We are sorry to hear that your experience was not very good. We would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share any further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we hope to have the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
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Anne
Rating: 3 out of 5
following a purchase from 25/10/2023
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Response from Palais du Rosaire
We are sorry to hear that your experience was not very good. We would like to know more about the reasons for your dissatisfaction so that we can improve our services. If you are able to share any further details or specific concerns, we would be grateful for your feedback.We are here to serve you, and we hope to have the opportunity to fully satisfy you in the future. If you have any questions or special requirements, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
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Jeanny C.
Rating: 4 out of 5
following a purchase from 01/10/2023
Fast delivery times. But be careful not to put a note in the parcel indicating that a small gift is inside: when you open it, there's no gift! No big deal. But inevitably a disappointment that would not have occurred without this information.
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Response from Palais du Rosaire
Thank you for your feedback on the speed of our delivery times. We also take into account your suggestion concerning the mention of small gifts in the parcel. We are sorry that this has caused disappointment. If you have any other suggestions or special requirements, please let us know. We are here to serve you and strive to provide you with the best possible experience.Sincerely,The Palais du Rosaire Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2023
I sent a message to customer service because this order has been rather neglected, usually very happy. I don't understand this order. I'm waiting for customer service to get back to me.
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Viviane D.
Rating: 4 out of 5
following a purchase from 01/10/2023
Good products. Careful delivery
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the quality of our products and careful delivery. Your satisfaction is important to us, and we always strive to provide the best possible products and services.Should you require anything else in the future or have any questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2023
I was expecting a card with a miraculous medal the size of a credit card, but in fact it was twice as small. Maybe I misread the description. Otherwise happy.
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Response from Palais du Rosaire
Thank you for sharing your opinion about the Miraculous Medal you received. We are sorry that the size did not meet your expectations, but we are pleased that you are satisfied with your order overall. If you have any further requirements or questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Guillaume G.
Rating: 4 out of 5
following a purchase from 25/09/2023
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the on-time delivery of your order. Customer satisfaction is very important to us, and we always strive to ensure that orders are dispatched within the agreed timescales.Should you have any further requirements in the future, or any questions, please do not hesitate to contact us. We look forward to continuing to serve you.Sincerely,The Palais du Rosaire team
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Guillaume G.
Rating: 4 out of 5
following a purchase from 25/09/2023
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Response from Palais du Rosaire
Thank you for your positive feedback regarding the on-time delivery of your order. Customer satisfaction is very important to us, and we always strive to ensure that orders are dispatched within the agreed timescales.Should you have any further requirements in the future, or any questions, please do not hesitate to contact us. We look forward to continuing to serve you.Sincerely,The Palais du Rosaire team
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Agnes S.
Rating: 4 out of 5
following a purchase from 22/09/2023
very happy
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Response from Palais du Rosaire
We are delighted that you are satisfied with your shopping experience at Le Palais du Rosaire. Your satisfaction is our top priority, and we are pleased that we have been able to meet your expectations. Your satisfaction is our top priority, and we are pleased that we were able to meet your expectations.Should you have any further needs or questions in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
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Marie L.
Rating: 4 out of 5
following a purchase from 24/09/2023
Holy water from the grotto at Lourdes, which was very useful and very inexpensive. Religious site where you can find all sorts of items. I highly recommend it.
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Response from Palais du Rosaire
We are delighted that you found our holy water from the grotto of Lourdes useful and affordable. Thank you very much for your recommendation. If you need anything else, please do not hesitate to come back to us.Sincerely,The Palais du Rosaire team
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Annick B.
Rating: 4 out of 5
following a purchase from 17/09/2023
bj I regret a little that the labels stuck on the novenas are not "impeccable" at the printing level as well as the arrangement sometimes wobbly on the candle.Cordialement
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Dieudonne E.
Rating: 4 out of 5
following a purchase from 30/08/2023
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Dieudonne E.
Rating: 4 out of 5
following a purchase from 30/08/2023
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Latrive D.
Rating: 4 out of 5
following a purchase from 29/08/2023
Serious and trustworthy site, with a clear and friendly correspondent. One star less, because I find the silver medal a little dull without shine.
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M. B.
Rating: 4 out of 5
following a purchase from 27/08/2023
Next time I won't pay by cheque. ......Processing time much too long .......
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Mag D.
Rating: 3 out of 5
following a purchase from 26/08/2023
Good products but delivery times never respected.order on wednesday we are monday still not received
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Response from Palais du Rosaire
Thank you for sharing your opinion. However, your order was shipped in less than 24h, it seems that La Poste is responsible for this delay. We are opening an investigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
My friend's advice helped me get the items I needed. And the best part is the fast delivery.
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Roger G.
Rating: 4 out of 5
following a purchase from 19/08/2023
I received my order as expected the rosaries are not very bright but it's not serious except for the largest the small bag closes poorly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
zeer correcte en vlotte levering. aangenaam verrast dat de levering zo snel gebeurde.
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