Customer reviews of Palais du Rosaire

I'm disappointed! My parents bought me a gold-plated medal from you 30 years ago, and I kept it until 2022, when the ring where the chain goes through finally broke. I bought one back from you in full confidence and the plating has already moved. It's sad that a store of your reputation has become so unreliable. It's a shame. What's more, I bought one for my daughter a little later, so she'll be happy.

Some of the products in my order were damaged. A shame on a 50 euro order...Please remember to check the products before sending them to your customers. Thank you for your help.

Hello, the statuette is beautiful now I hope Mary will protect us

Good evening,I'm taking advantage of this inquiry to send you this second letter, the 1st having remained unanswered (?!) because one of the 3 items (Statue of the luminous Virgin Mary in resin 31cm - ref:44443) doesn't work! Of the 3 virgins ordered, one was not wrapped in plastic, it looks dirty (grey all over the white part), the interior lights don't work, they don't light up, the underside of the statue is dirty, there are only 3 small foam support pads out of the 4, the gold paint on the back is "faded", not to mention the statue's white cardboard packaging which is torn (?!).I therefore take the liberty of holding this article at your disposal for an exchange if you please. In the expectation of a reply from you, I remain at your entire disposal, thanking you in advance for your understanding.

I received a good response to the delay in delivery of my order; a rosary was missing; a flashing Christmas bauble was not what I ordered and it doesn't work; a little disappointed but the reasonable prices and quick response make up for some of my disappointment.

Items received in well-prepared parcel.

Spedizione rapida, ma avevo ordinato le medagliette in lingua italiana e mi sono arrivate in francese!!!

I ordered some. Wood-colored rosaries, they arrived black. Second order, one rosary arrived damaged. That's a shame. When the site surprises because the sizes of objects should be indicated

I'm very happy with some of my purchases. One item is missing and I still don't know if it will be available again or if I'll get my money back.

I prodotti da me ordinati sono arrivati a casa in maniera impeccabile,ben chiusi e imballati.

Journey a bit long. The crucifix, on the other hand, is perfect.

to pay you are very complicated too bad

A little disappointed. Plastic item and very small gold-plated medals.

Product not as shown on website. Novena candles last only 8 days (white cap) instead of 9 days (yellow cap).

I'm very satisfied with the products and the speed of delivery.I'm giving this rating because what upsets me is that I received a 10% discount for my birthday on July 5th and I couldn't use it for my order.If I used it I had to give up the free delivery on orders over 49 euros. As my order was over 49 euros, I had to choose between the 2 advantages. I find these conditions unfair.

I received the parcel quickly and the gift card was a pleasure, but I was disappointed with my last order. The St Bernadette statuette arrived broken in its metal box and the medal was missing from the St Bernadette box, so I hesitate to recommend...

Not entirely satisfied with the packaging of my parcel and the method of transport.

Very beautiful medal of St. Benedict, well made, the iron circle for passing a cord or similar is, however, very fragile.

Container different from advertising

The delivery man didn't come up to my apartment. I'm handicapped.

I am still waiting for delivery since 28/6/2022.

My statue arrived in one piece and it's magnificent, I must say, but I had to wait 15 days, which is a bit of a shame.

What I ordered is good but my package did not arrive I sent a message they answered me the first time and after a second message that remained unanswered.and I received the package 10 days later.

Hello. I'm not criticizing the product or the delivery, which was quite fast compared to usual. On the other hand, you offered to go and burn a candle at the grotto in Lourdes for my seriously ill wife. I didn't. I recommended Lourdes water and asked you to go for me and my son at the same time, and you were supposed to send me video proof. I have received nothing. I will continue to order water because I need it, but I must admit that I am very disappointed, at least for my wife. I was planning to come to Lourdes but her state of health does not allow it. Yours sincerely Bertrand VASSEUR.

Quality products usually I give 5 stars but this time there was a small error in my order and delivery was a little long.

The product noted on the site was indicated available whereas it was not the case and the sending was made without informing me in a point relay with 25 kms of my place, whereas my address was noted well.Otherwise, product arrived well, of quality and sympathetic telephone reception.

It's a pity that my last order didn't satisfy me. Next time I'll be careful because the candle I'll have left will last much longer. Good weekend Mme Villeneuve Christiane

I'm not entirely satisfied with my purchase; the picture looks different from the medal in real life! A little disappointed but okay

Delivery,Too long 9 days to travel 300 km,otherwise the product corresponds to my expectations.

Ferdinand Py scapular medalA shame the smaller medal isn't on sale. This one is really big (22mm).

Hello, I had asked for a small gift pack and ended up with a horrible blue plastic box ????Sinon the medal is pretty!

the item received corresponds exactly to the order

Listening on the phone! Quality product. We appreciated the gifts made when ordering. A small drawback for the ease of contact by phone or email.

But the candle was not available and they replaced it with 2 others without telling me. I would have preferred to wait for the restocking. Too bad this time. Having said that, they were also very generous with two mini rosaries, but that only made us feel better about the original intention of this superb set. But I'm always delighted with my orders ??????????

These are beautiful items !!!Beautiful colors !!!It's very pretty my little girl was very happy !!!